Interview For Air Ticketing Executive || 12th Pass - Freshers

An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.

Key Responsibilities

Create, modify, and cancel flight bookings.

Issue tickets and process reissues, reroutes, refunds, and voids.

Quote fares, taxes, and service fees.

Advise customers on baggage, visa, and travel policies.

Handle special service requests (meals, seats, wheelchairs, UMNR).

Coordinate with airlines for schedule changes or disruptions.

Maintain accurate PNR and payment records.

Meet sales and service quality targets.

Daily Work Activities

Checking availability and best fares.

Responding to calls, emails, or walk-in clients.

Monitoring queues for time limits and ticketing deadlines.

Updating passengers about delays or cancellations.

Preparing daily sales and cash reports.

Skills & Competencies

Knowledge of fare construction and airline rules.

Familiarity with Global Distribution Systems (GDS).

Good communication and persuasive skills.

Accuracy with data entry and payments.

Ability to manage irate or stressed travelers.

Time management and multitasking.

• Experience

  0 - 6 Years

• No. of Openings

  157

• Education

  12th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai