Job Description

Join our dynamic team as an Airline Ground Staff member in Guwahati. This full-time role is ideal for enthusiastic individuals ready to kickstart their career in the aviation industry.

Key Responsibilities:

- Passenger Assistance: Greet passengers at check-in counters. Help them with ticketing, baggage handling, and any inquiries they may have.

- Baggage Handling: Ensure the proper loading and unloading of luggage. Follow safety protocols to prevent damage or loss of baggage.

- Check-in Coordination: Oversee the smooth check-in process for passengers. Make sure all passengers are processed efficiently and on time.

- Customer Service: Provide excellent customer service throughout the airport experience. Address any concerns or issues promptly to ensure a pleasant journey.

- Safety Procedures: Adhere to all safety and security procedures at the airport. This includes following protocols to ensure the safety of passengers and staff.

Required Skills and Expectations:

- Communication Skills: Strong verbal communication is essential to assist passengers and collaborate with team members effectively.

- Problem-Solving Skills: Ability to think quickly and resolve issues that may arise, ensuring a smooth operation.

- Team Player: Work collaboratively with colleagues in a busy environment. Cooperation is key to providing excellent service.

- Attention to Detail: Pay close attention to procedures and passenger needs to ensure safety and satisfaction.

- Adaptability: Be open to working flexible hours, including weekends and holidays, as per flight schedules.
  • Experience

    0 - 1 Years

  • No. of Openings

    100

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    Kolkata

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