Hospitality Job Vacancies in Nalbari

As an Airport Ticketing Agent, you will be the first point of contact for passengers at the airport, providing essential services for their travel needs. Your role is crucial in ensuring a smooth and pleasant experience for travelers.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, helping them choose the best options based on their travel needs.- **Check-In Services:** Guide passengers through the check-in process, including verifying their identification, luggage, and travel documents.- **Customer Support:** Address customer inquiries courteously and effectively, providing them with information on flight schedules, delays, and gate changes.- **Issue Boarding Passes:** Ensure that passengers receive their boarding passes accurately, enabling them to proceed through security checks efficiently.- **Handle Payments:** Process ticket payments and manage cash or card transactions, ensuring accuracy and security in financial operations.- **Problem Resolution:** Work to resolve any issues or complaints that passengers may encounter, maintaining a calm and professional demeanor.To succeed in this role, you should possess strong communication skills to interact effectively with customers and team members. A pleasant attitude and patience are important in dealing with diverse travelers. Basic computer skills are necessary for managing ticketing systems and handling customer databases. A high school diploma is required, and prior experience in customer service or tourism can be an advantage, but it is not mandatory. Flexibility in working hours is also expected, as shifts may vary.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.