Hospitality Job Vacancies in Shillong

We are seeking an enthusiastic Air Ticketing Agent to join our team in Shillong. This entry-level position is ideal for candidates eager to start a career in the travel industry. You will assist customers in booking and managing their flight reservations.Key Responsibilities:- **Booking Flights:** You will help customers find and reserve flight tickets based on their travel plans, ensuring to provide them with accurate travel options.- **Customer Support:** Assisting customers with questions related to flight schedules, ticket changes, cancellations, and refunds is essential to ensure a smooth travel experience.- **Payment Processing:** You will handle payment transactions efficiently and responsibly to confirm flight bookings accurately.- **Maintaining Records:** Keeping detailed records of customer interactions and ticket transactions is important for tracking customer needs and preferences.- **Collaborating with Airlines:** Coordinating with various airlines to get information on flight availability and pricing is part of your role.Required Skills and Expectations:Candidates should have a strong customer service mindset and excellent communication skills to interact effectively with clients. Attention to detail is necessary for accurately processing bookings and payments. Basic computer skills are essential for using ticketing systems and maintaining records. We welcome candidates with a positive attitude and a willingness to learn, even with minimal experience. A 10th-grade education is the minimum requirement for applying to this full-time office position.

Hiring for 20 Housekeeping Executive Jobs in Siliguri, Darjeeling, Guwahati, Shillong, Arrah, Bhojpur, Supaul, Bihar, Buxar, Itanagar, Dhubri, Assam, Malda, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Housekeeping, Hospitality, Stewardess Activities, Room Service, Cleaning Validation, Sanitation, Attention To Detail, Office Cleaning, Communication Skills etc.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

We are looking for a Hotel Executive to join our team in Shillong. This is a full-time position that requires a passionate and dedicated individual to provide excellent service to our guests.Key Responsibilities:1. **Guest Interaction**: Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere. Address any inquiries or concerns to enhance their stay.2. **Room Management**: Coordinate with housekeeping and maintenance to ensure that all rooms and common areas are clean, functional, and ready for guests.3. **Check-in and Check-out**: Manage the check-in and check-out processes efficiently, handling all payments and reservations accurately.4. **Information Provider**: Provide guests with information about hotel services, local attractions, and dining options to enhance their experience.5. **Record Keeping**: Maintain accurate records of guest information and room availability, ensuring smooth operations in the front desk area.6. **Emergency Response**: Be prepared to handle emergency situations calmly and effectively, prioritizing the safety and comfort of guests.Required Skills and Expectations:Candidates should have completed at least their 12th grade education and have a strong desire to work in the hospitality industry. Excellent communication skills, a friendly attitude, and the ability to work under pressure are essential. Attention to detail and strong organizational skills are important for managing multiple tasks. We seek individuals who are team players and can adapt quickly to new challenges in a fast-paced environment. Previous experience is welcome but not mandatory.

Join our team as Airline Ground Staff in Shillong, India, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. Freshers, with at least a 12th-grade education, are welcome to apply for this full-time position.Key Responsibilities:1. **Passenger Assistance**: Welcome passengers at the airport, help them with check-in procedures, and ensure they have necessary travel documents.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct flight.3. **Customer Service**: Address passenger queries and concerns, providing accurate information regarding flights, boarding procedures, and airport facilities.4. **Coordination with Airlines**: Liaise with airline staff to ensure timely departures and arrivals, assisting in communication between passengers and flight crews.5. **Safety and Security Checks**: Conduct security checks on passengers and their belongings, ensuring compliance with airport safety regulations.Required Skills and Expectations:Candidates should have strong communication skills in English and local languages. Good problem-solving skills and the ability to work under pressure are essential. A friendly and approachable demeanor will help create a positive experience for passengers. Punctuality and a willingness to work flexible hours, including weekends and holidays, are also important. Teamwork and a commitment to high standards of customer service are vital in this role.

Join our team as a Hospitality Executive in Shillong, where you will play a vital role in creating memorable experiences for our guests. This position is suitable for individuals with 0 to 2 years of experience and a minimum educational qualification of 12th grade.As a Hospitality Executive, your key responsibilities will include:- **Customer Service**: Ensure guests receive excellent service by being attentive to their needs, answering questions, and providing information about our services and facilities.- **Coordination**: Help coordinate events and activities, ensuring all details are managed efficiently and that every guest has an enjoyable experience.- **Communication**: Maintain clear and friendly communication with team members and guests, fostering a welcoming atmosphere.- **Problem-solving**: Address any guest complaints or challenges promptly and effectively, ensuring a positive resolution and guest satisfaction.We expect candidates to possess strong communication skills, with the ability to interact positively with diverse individuals. A keen attention to detail is important for ensuring that all aspects of hospitality are delivered at a high standard. Additionally, a willingness to learn and adapt in a fast-paced environment is essential. A friendly demeanor and a passion for providing excellent service will help you excel in this role. If you are eager to contribute to a thriving hospitality environment, we encourage you to apply.

We are seeking enthusiastic Cabin Crew members to ensure a safe and enjoyable travel experience for our passengers. This full-time role is based in Shillong, India, and is ideal for individuals who have recently completed their 12th standard education.Key Responsibilities:- **Safety and Security**: You will be responsible for the safety of passengers during flights, ensuring that all safety procedures are followed and conducting emergency demonstrations.- **Customer Service**: As a Cabin Crew member, you will greet passengers warmly, attend to their needs, and provide assistance throughout the flight to enhance their travel experience.- **Food and Beverage Service**: You will serve meals and beverages to passengers, ensuring that they receive the right items and addressing any special requests they may have.- **Communication**: Clear communication with both passengers and crew is essential. You will announce important information and respond to inquiries to ensure a smooth flight.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly attitude towards passengers. A strong sense of teamwork is important, as you will work closely with other crew members. Flexibility is crucial, as flight schedules can change. You should be open to working in shifts, including weekends and holidays. A professional appearance and demeanor are expected to represent the airline positively. Previous experience is not required, making this an excellent opportunity for newcomers to the aviation industry.

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.**Key Responsibilities:**- **Passenger Assistance:** Welcome and guide passengers at check-in counters, ensuring they understand the process and feel comfortable.- **Baggage Handling:** Assist in the loading and unloading of luggage to ensure it is safely transported to and from aircraft.- **Check-in Services:** Manage check-in operations, verifying passenger details and issuing boarding passes promptly.- **Flight Information Management:** Provide up-to-date information about flight schedules, delays, and gate changes to passengers.- **Safety Procedures:** Follow safety regulations and protocols to maintain a secure environment for passengers and staff.- **Customer Service:** Address passenger inquiries, complaints, and requests with patience and professionalism, enhancing their travel experience.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade and ideally possess strong communication skills to interact effectively with passengers. A friendly demeanor and willingness to assist others are essential for success in this role. Candidates should be adaptable, able to work under pressure, and have basic problem-solving skills. Attention to detail is important when handling various tasks, such as checking baggage weights and flight information. Previous experience is not required, making this an excellent opportunity for those new to the workforce.

We are seeking enthusiastic individuals to join our team as Cabin Crew in Shillong, India. This is an exciting opportunity for those looking to start their careers in the aviation industry, as no prior experience is required. As a Cabin Crew member, your main responsibilities will include ensuring the safety and comfort of passengers during flights. You will check safety equipment, assist passengers in finding their seats, and provide information about the flight and safety procedures. You will also serve food and beverages, respond to passenger inquiries, and ensure a pleasant flight experience.Key responsibilities include:- **Ensuring Safety:** You will be trained to conduct safety checks and demonstrate safety procedures to ensure passenger well-being.- **Customer Service:** You will greet passengers, assist them with seating, and handle their requests to create a welcoming atmosphere onboard.- **Serving Food and Drinks:** You will serve meals and beverages, ensuring that all passengers receive attentive service during the flight.- **Handling Emergencies:** In case of any emergencies, you will be trained to follow protocols and assist passengers as needed for their safety.To succeed in this role, you should have strong communication skills and a friendly demeanor. A willingness to learn and a team-oriented attitude are essential. You should be punctual, adaptable, and capable of working in a fast-paced environment. A positive attitude and the ability to handle various situations with grace are crucial.