Hospitality Manager Job Vacancies in Pune

As an Airline Ground Staff member in Pune, you will play a vital role in ensuring that airline operations run smoothly and efficiently. This position is open to freshers who have completed at least their 10th grade.**Key Responsibilities:**- **Customer Service:** Assist passengers during the check-in process, answer queries, and provide necessary travel information, ensuring a pleasant experience for all travelers.- **Baggage Handling:** Help in the loading and unloading of luggage, ensuring it is processed quickly and reaches the correct destination without damage.- **Ticketing and Check-In:** Manage the ticketing process at the counter, ensuring all passengers are checked in and boarding passes are issued correctly and timely.- **Boarding Assistance:** Guide passengers to their boarding gates, ensuring a smooth boarding process and addressing any last-minute issues that may arise.- **Safety Protocols:** Adhere to safety and security regulations to maintain a safe environment for passengers and staff, reporting any suspicious activities immediately.**Required Skills and Expectations:**Candidates must possess strong communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential to provide excellent customer service. Basic computer skills are required for ticketing and check-in tasks. A team-oriented attitude is important, as Ground Staff work closely with other airport personnel. Being punctual and reliable is crucial, ensuring that all tasks are completed on time and with attention to detail.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

F&B Assistant Manager - Aamby Valley LimitedAbout the RoleWe are seeking a passionate and experienced F&B Assistant Manager to join our team at Aamby Valley Limited. You will play a key role in ensuring the smooth operation of our food and beverage department, providing exceptional service to our guests, and contributing to the overall success of the establishment.ResponsibilitiesOversee the day-to-day operations of the F&B department, ensuring efficient service and guest satisfaction.Assist in the creation and implementation of menus, ensuring they are aligned with brand standards and guest preferences.Manage staff scheduling, training, and development to create a motivated and high-performing team.Maintain a clean, safe, and hygienic work environment following all health and safety regulations.Monitor inventory levels, manage ordering, and control food and beverage costs.Resolve guest complaints and enquiries in a professional and timely manner.Contribute to the development and implementation of marketing and promotional activities for the F&B department.Perform other duties as assigned by the F&B Manager.Qualifications & SkillsMinimum 2-4 years of experience in a supervisory role within the F&B industry.Proven track record of exceeding guest expectations and delivering exceptional service.Strong leadership and interpersonal skills with the ability to motivate and develop a team.Excellent communication and problem-solving skills.Proficient in F&B operations, including inventory management, cost control, and menu planning.Working knowledge of health and safety regulations.Ability to work effectively in a fast-paced and demanding environment.