Interview For Air Ticketing Agent || 10th Pass - Freshers

As an Air Ticketing Associate, you will play a crucial role in the travel industry by assisting customers with their flight bookings. This position is based in Guwahati and is suitable for individuals with little to no experience, making it an ideal entry-level opportunity.

**Key Responsibilities:**

- **Flight Reservations:** Assist customers in booking air tickets by providing accurate information on flights, schedules, and prices, ensuring a smooth booking process.

- **Customer Service:** Handle inquiries and concerns from customers regarding their travel plans, demonstrating strong communication skills to enhance customer satisfaction.

- **Ticketing Support:** Generate and issue tickets through the airline’s booking system, ensuring all details are correct and compliant with airline policies.

- **Payment Processing:** Assist customers in completing their transactions, providing clear instructions on payment options and confirming successful bookings.

- **Problem Resolution:** Address any issues or changes related to bookings, such as cancellations or refunds, and work with relevant departments to resolve them promptly.

**Required Skills and Expectations:**

- Strong communication skills are essential for interacting effectively with customers and understanding their travel needs.

- Basic knowledge of computer systems and ticketing software will be beneficial, although training will be provided.

- Attention to detail is important to accurately process bookings and avoid errors.

- A positive attitude and willingness to assist customers will contribute to a pleasant booking experience.

- Must be punctual and reliable, as this is a full-time position that requires regular attendance at the office.

• Experience

  0 - 1 Years

• No. of Openings

  43

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata