Front Desk Manager Job Vacancies in Assam

We are seeking enthusiastic Hotel Staff to join our team in Silchar. This is a full-time position suited for individuals who have completed their 12th grade and have 0 to 2 years of experience in the hospitality sector.Key Responsibilities:- **Guest Services:** Greet and assist guests with check-in and check-out procedures, ensuring a warm and friendly atmosphere for everyone.- **Room Maintenance:** Help in maintaining cleanliness and organization of guest rooms and common areas to provide a comfortable stay for all visitors.- **Food & Beverage Assistance:** Support the dining services by taking orders, serving food, and ensuring customer satisfaction during meal times.- **Front Desk Support:** Perform basic administrative tasks, answer phone calls, and help guests with inquiries or reservations at the front desk.Required Skills and Expectations:Candidates should have a positive attitude and strong communication skills to create a welcoming environment. A good understanding of customer service practices is essential. Attention to detail is important for maintaining cleanliness and handling guest requests. We expect team members to be punctual and reliable, as well as able to work efficiently in a busy environment. A willingness to learn and adapt is key, as training will be provided to enhance your skills in the hospitality sector.

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.

Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed

We are looking for 39 Vacancy for Air Cargo Assistant at Airports Posts in Visakhapatnam, Itanagar, Guwahati, Goa, Ahmedabad, Ranchi, Kalaburagi, Gulbarga, Bangalore, Kochi/Cochin, Nagpur, with deep knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Supervisor, Ground Staff, Airport Manager, Front Desk Executive, Air Ticketing Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree

- Good knowledge in Excel- Willing to travel, having geographical knowledge- Having positive attitude, and willing to learn- Experience in Establishment Compliance will be added advantage- Immediate joiners will be preferred.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.

- Greet and assist customers with a friendly and professional approach, answering inquiries, providing information, and directing them to the appropriate department or personnel.- Assist passengers with check-in procedures, issue boarding passes, and ensure all required travel documents are verified for accuracy.- Handle incoming calls, emails, and messages, providing prompt and accurate responses to customer queries or redirecting them to the appropriate team.- Coordinate and schedule appointments, meetings, or calls for management or other departments, ensuring efficient time management.- Perform general office duties, such as filing, data entry, maintaining office supplies, and handling correspondence.- Address customer complaints or concerns professionally and promptly, escalating more complex issues to the relevant department when necessary.- Assist customers with booking flights, making reservations, and managing changes to bookings as per company guidelines.- Ensure the front office area is clean, organized, and welcoming, creating a positive first impression for all visitors.- Provide accurate and up-to-date information regarding flight schedules, check-in times, gate numbers, and any service-related queries.- Coordinate with other departments such as sales, customer service, and operations to ensure seamless service delivery and smooth airport operations.- Handle cash, credit card transactions, or other payment methods for ticket sales and other services, ensuring all financial transactions are accurate and documented.- Maintain accurate records of passenger information, appointments, and communications, and generate reports as required by management.- Provide personalized and high-level service to VIP passengers or special request travelers, ensuring an exceptional experience.- Ensure compliance with all airline policies, airport security regulations, and customer service standards set by the aviation company.

We are looking for a Hotel Executive to join our team in Golaghat. This role is perfect for freshers or those with less than two years of experience. The ideal candidate will be responsible for various tasks to enhance the guest experience and support hotel operations.**Key Responsibilities:**- **Guest Check-in and Check-out:** Facilitate smooth and welcoming arrivals and departures for guests, ensuring their needs are met.- **Front Desk Operations:** Handle day-to-day front desk activities, including answering phone calls and responding to customer inquiries with professionalism.- **Reservation Management:** Assist in managing room bookings and maintaining accurate records to optimize occupancy rates.- **Customer Support:** Address guest concerns and complaints promptly, providing effective solutions to ensure satisfaction.- **Payment Processing:** Handle cash and card transactions accurately, ensuring all financial records are kept up-to-date.- **Housekeeping Coordination:** Communicate with housekeeping staff to ensure rooms are clean and ready for new guests.**Required Skills and Expectations:**The candidate should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Basic computer skills are necessary for managing reservations and financial transactions. The ability to solve problems quickly and maintain composure under pressure is crucial. Flexibility to work various shifts, including weekends and holidays, is expected to meet the demands of the hospitality industry. A positive attitude and a willingness to learn are highly valued.

We are seeking a motivated Hotel Management Executive to join our team in Silchar. This entry-level position is ideal for recent school graduates looking to begin their careers in the hospitality industry.Key Responsibilities:1. **Guest Services**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience. You will respond to guest inquiries and provide information about the hotels services and attractions in the area.2. **Reservation Management**: Handle guest bookings through the hotels reservation system. This includes checking availability, processing payments, and ensuring all reservation details are accurate.3. **Customer Support**: Address and resolve guest complaints or requests promptly and effectively, maintaining a high standard of service and satisfaction.4. **Sales and Marketing Support**: Help promote hotel services and special packages by engaging with guests and contributing ideas for marketing strategies.5. **Administrative Tasks**: Maintain accurate records of guest information and transactions. Support the management team with filing and daily operational tasks to ensure smooth hotel functioning.Required Skills and Expectations:The ideal candidate should possess strong communication skills and a friendly demeanor to build positive relationships with guests. You should have good organizational skills to manage multiple tasks efficiently. A basic understanding of hotel operations and a willingness to learn are essential. A team-oriented attitude and dedication to providing excellent customer service will be crucial in this role.

A front desk is the primary reception area, typically located near the entrance of hotels, offices, or clinics, where staff manage guest check-ins, payments, inquiries, and security, acting as the main point of contact. It is synonymous with reception, front office, counter, or desk. Staff at the front desk handle scheduling, visitor registration, and guest services.