Front Office Executive

Apollo Clinic
Key Skills

Receptionist Activities Front Office Management

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Job Description

• Welcome the customer with Namaste culture.

• Answering the phone calls with the sense of obligation and with Namaste culture.

• Maintenance of appointments registers of patients and corporate clients

• Generating and Dispatching medical reports to the clients

• Maintaining bills related to basic amenities

• Handles and manages all customer relation activities

• Registration and Billing of Customers

• Maintaining the record of the patients

• To educate customer on Edoc. , PHR, appointments, report viewing through internet.

• Taking feedback of the customer through CMS portal, coordination for the pickup of reports.

• Handling over flow of customer from Billing Desk.

• In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

• Convert walk-in customers for Health Checks.

  • Experience

    1 - 3 Years

  • No. of Openings

    4

  • Education

    Graduate

  • Role

    Front Office Executive

  • Industry Type

    Hospitals / Medical / Healthcare Equipments

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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About Apollo Clinic

Apollo Clinics are multi-specialty clinics run by Apollo Health & Lifestyle Limited (AHLL), a subsidiary of Apollo Hospitals Enterprise Limited (AHEL). AHLL is one of the largest players in the retail healthcare segment in India.

Apollo Clinics was founded in 2002 with the aim to bring healthcare of international standards within the reach of every individual. To achieve this, Apollo Clinics run a large network of Apollo Clinics with over 75 clinics, both owned and franchised in India and overseas.

Each Apollo Clinic is committed to not only providing consistently superior quality health care services but also addressing the day-to-day health care needs of the family. To maximize convenience and comfort, Apollo Clinic is an integrated model and offers facilities for Specialist Consultation, Diagnostics, Preventive Health Checks and Pharmacy, all under one roof.
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