3

Relationship Manager Female Jobs in Kaushambi

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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Kaushambi Ghaziabad
Patient Relationship CRM Executive Patient Care Coordinator Lead Management Communication Outbound Calls CRM WhatsApp Patient Communication Reporting Review Patient Care Dental
Department: Patient Coordination / CRMEmployment Type: Full-time6 Day WorkingWorking Timing:- 10:00 am - 7:00 pm.Key ResponsibilitiesLead Management & CommunicationContact all incoming patient leads promptly via phone and toll-free line with confident, patient-centric telecalling.Maintain detailed communication notes, patient interests, and next steps.Schedule and execute timely follow-ups for interested or pending leads.Confirm clinic appointments in advance, ensuring high standards of patient service.Outbound Calls & CRM HandlingProfessionally call and update all leads daily on Google Sheets and in Simpladents CRM and Dr Klick software.Guide patients in using the Simpladent CRM Mobile App for improved engagement and convenience.WhatsApp & Patient CommunicationSend follow-up messages, educational resources, confirmations, and reminders via WhatsApp.Sustain professional communication across every patient touchpointReporting & ReviewPrepare and share comprehensive lead summary reports (weekly and monthly), including patient visits, follow-ups, treatment status, insights, and collections.Take part in review meetings, contributing analysis and actionable insights.Ideal Candidate ProfileExceptional telecalling and verbal communication skills, with a patient-friendly and persuasive approach.Previous experience in telecalling, customer communication, or patient coordinationexperience in healthcare or dental clinics is highly valued.Proficiency in CRM software, Google Sheets, and WhatsApp Business tools.Strong follow-up abilities, attention to detail, and drive for service excellence.Riya Mishra 8370014003
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  • 5 - 7 yrs
  • 5.0 Lac/Yr
  • Kaushambi Ghaziabad
Home Loans Source Relationship Management Team Leader
About the Role:We are seeking a Deputy Manager Mortgages to lead and manage a team in the Home Loans domain at Kaushambi. The candidate will be responsible for achieving team targets, ensuring employee retention, managing assigned geography efficiently, and keeping the team motivated and engaged.Key Responsibilities:1. Area / Geography MappingAllocate and manage geography for the team.Collaborate with team members to ensure effective coverage.Audit and review area mapping progress regularly and share updates with superiors.2. Source Relationship ManagementManage relationships with all sources in the assigned geography.Maintain strong engagement to ensure consistent lead generation and conversion.3. Joint CallsConduct daily joint calls with team members, including source visits and sales calls.4. Channel Partner RecruitmentIdentify and empanel new channel partners to expand business opportunities.5. Team Huddle & ReviewConduct daily team huddles as per process guidelines.Review implementation of sales processes, LMS processes, and daily activity diaries.6. HSPL Hub CoordinationCoordinate with the credit team on logged loan applications.Update team members on the status of loan applications.Eligibility & Required Skills:Experience: Minimum 5 years in Home Loan Product sales with at least 2 years in team-handling / leadership role.Education: Graduate / Postgraduate.Strong leadership, mentoring, and team management skills.Excellent communication, interpersonal, and analytical skills.Knowledge of mortgage/home loan products, market trends, and customer engagement strategies.Eligibility: Female Candidates OnlyReports To: Area Manager
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  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Kaushambi Ghaziabad
Customer Relationship Customer Handling Service Marketing Customer Management Interpersonal Skills Problem Management Customer Support Convincing Power Customer Service Customer Care MS CRM
Experience in marketing and sales Interaction with clients directly Demonstrate a positive attitude, work independently and with little supervision and complete assigned task successfully Fluent in English and hindi.
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