Relationship Manager Female Jobs in Hadapsar

Sales of various financial products

R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.

Cedarwood Admission and Business Development managerCedarwood is a unique platform for supplemental education for school children. Our network of high-quality teachers not only provides best in class academic tuitions but also specialized courses to hone 21st century skills for schoolchildren across 6 key areas Communication Skills, Problem Solving, Critical Reasoning, Creative Thinking, Collaboration and Creative Arts.At Cedarwood, we are passionate about education, learning and children. We are committed to providing international quality standards using age-appropriate teaching methodologies and globally accepted education technology.Visit us at www.cedarwood.co.inAdmission & Business Development ManagerPartnerships/ Business development- In this role, you will reach out to potential partners in the education sector, such as pre -schools, daycare centers, etc to start our afterschool classes. Once the center is onboard with us, you will be starting the center with a minimum of 5 kids enrolled for one batch. Your goal is to maximise revenue from each centre by introducing more batches and children per batch.Student Enrolment You will be responsible for planning the events to generate leads for that center. You will be responsible for planning and executing marketing activities and events to increase student enrollments. Cover the online leads created through our online campaigns .Retention & Collections You will be required to manage relationship with all key stakeholders- parents, teachers and the centre partner.. You need to ensure customer retention and up selling to existing students .Generate referrals. This is a role that will include working from home and traveling. The work location is East Pune.- VN, Kn, kharadiSouth Pune - Undri hadapsar and magarpatta, kondwaRequirements Prior sales experience in the education sector is mandatory. Oversee the sales process to attract new clients. You should be mobile to visit Cedarwood centers eve