Customer Relationship Female Jobs in Pune

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

As an Office Receptionist, you will be the first point of contact for visitors and clients at our office in Viman Nagar. Your warm and professional demeanor will create a welcoming environment. This role is ideal for fresh graduates who have completed their 12th grade and are eager to start their career in a dynamic office setting.**Key Responsibilities:**- Greet Visitors: You will welcome guests in a friendly manner and guide them to the right places within the office.- Answer Phone Calls: You are responsible for taking calls, directing them to the appropriate staff, and addressing basic inquiries.- Manage Appointments: Keeping track of schedules and booking meetings for staff as required will be part of your daily tasks.- Maintain Reception Area: Ensuring the reception area is tidy and organized, you will create a pleasant atmosphere for all who enter.- Handle Post and Deliveries: You will receive and distribute mail and packages, ensuring everything reaches the right person efficiently.**Required Skills and Expectations:**We seek a female candidate who has a positive attitude and strong communication skills. You should be comfortable interacting with various people and possess good listening abilities. Proficiency in basic computer operations and phone handling is essential. Being well-organized and able to multitask will help you perform effectively in this role. A professional appearance and a commitment to providing excellent customer service are also important for success as an office receptionist.

Hiring for Front Desk Receptionist.

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

The Office Receptionist is responsible for greeting visitors, answering incoming calls, and providing general administrative support. Key responsibilities include managing a busy reception area, directing visitors to the appropriate person or department, and maintaining a neat and organized front office.Skills required for this role include excellent communication and interpersonal skills, as the receptionist will be the first point of contact for clients and visitors. Strong computer skills are essential, as the receptionist will be responsible for managing schedules, handling emails.

We have vacant of 1 Back Office Assistant Job in Bhosari MIDC, Pune, Experience Required : 1 Year Educational Qualification : B.Com Skill Microsoft Excel, Customer Relationship, Microsoft Word, Internal Communication, General Office Management, Followups etc.

Hiring for 2 Air Ticketing Executive Jobs in Bangalore, Chennai, Hyderabad, Kolkata, Indore, Pune, Mumbai, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

The role of an Office Receptionist is crucial in ensuring a smooth flow of communication and operations within an office environment. Responsibilities include greeting and directing visitors, answering and transferring phone calls, managing incoming and outgoing mail, scheduling appointments, assisting with administrative tasks, and maintaining a neat and organized front office.Key skills for an Office Receptionist include excellent customer communication and service skills, the ability to multitask and prioritize tasks effectively, proficiency in computer skills such as Microsoft Office Suite, familiarity with office equipment.

Good knowledge of banking and finance sector with clerical work and also knowledge of computer excel typing.

Relationship Management - Handle clients and look for cross sell and up sell opportunitiesNew Business DevelopmentHandle team & ensure their productivityOperational aspects of branch Products - Mutual Funds and Insurance

Job Opening: Customer Support Representative (Technical Support Inhouse)Location: WanowrieJob Type: Full-time Inhouse Female Candidates OnlyDepartment: Technical Customer ServiceExperience: freshers to 2 yearsSalary- 15K to 20K________________________________________Were Hiring Freshers!Looking for smart, enthusiastic female candidates to join our technical support team. If you have a background in BE (Electrical), Diploma, or ITI (IT / Hardware), Job Role: Handle customer queries related to technical issues (hardware/IT support) Provide prompt assistance Maintain documentation, and daily reportsWhat We Offer: Training provided Opportunity to grow in a technical customer support career________________________________________Interested?Send your resume to: Swati - 7387203866

Job Openings for 10 Field Sales Executive Jobs for Freshers in Satara, Kolhapur, Sangli, Ratnagiri, Solapur, Tuljapur Osmanabad, Wai Satara, Pune, Ghatkopar, Mumbai, having Educational qualification of : B.A, M.A, M.Com, M.Ed, Any Master Degree with Good knowledge in Retail Sales, Customer Relationship, Agency Sales, Lead Generation, b2c Marketing etc.inc

Residential job in girls hostel Accommodation available

Roles & Responsibilities Presales Executive: Lead Calling New & Old Lead Generation Responding to Incoming & Outgoing phone calls Co-ordination with internal as well as external customers / clients, Cold calling Proper Record & Data maintenance of client Coordination with sales team Timely Follow Up and Review. Generation of customers Site Visit Prepare & share Daily, Weekly & Monthly Reports Post visit Customer satisfaction survey Immediate Data updating in the software Visit to other sites & share the Competitor analysis report (Online) MIS Report & Goal sheet Maintain Database of clients for cold calling, references Min Qualification: Graduate Relevant Exp Required: 6 months to 1 yr Total Exp: 0-2 yrs Salary : Upto 1.8 lacs p.a Gender:Female

Job Openings for 5 Office Assistant Jobs for Freshers in Koregaon Park, Pune, having Educational qualification of : B.A, B.Com with Good knowledge in Good Communication Skills,Microsoft Word,Microsoft Excel,Customer Relationship,Microsoft Office,Clerical Work,Administrative Skills,Basic Computers,Typing,Calendar Management etc.

Inquiry Counselor Cum Tele-callerAn Inquiry Counselor Cum Tele-caller is a combined role typically found in Indosoft Technology for business analyst Training and placement. The position requires handling both face-to-face inquiries and telephonic communication, where the individuals primary responsibility is to provide information, resolve queries, and guide prospective customers or students. Below is a general description of this role: Key Responsibilities:1. Handling Inquiries:o Responding to inquiries received via phone, email, or in person.o Offering detailed information about for business analyst Training and placemento Providing guidance to prospects and offering tailored solutions based on their needs.2. Telecalling:o Making outbound calls to potential leads (prospective students, customers, or clients).o Following up with leads and nurturing relationships to convert them into actual clients or customers.o Conducting market research via calls to gather information about customer needs and preferences.3. Customer Support:o Resolving customer complaints or issues in a professional manner.o Providing continuous support and assistance, offering solutions to customers' problems.o Ensuring all queries are handled promptly, with accurate information.4. Data Management:o Maintaining records of all inquiries, calls, and feedback.o Updating MS Excel or databases with customer information and interactions.o Tracking and reporting on the status of leads and customer interactions.5. Sales and Conversion:o Converting leads into customers by promoting the benefits of the product/service.o Meeting conversion targets and contributing to the overall sales goals.6. Team Coordination:o Collaborating with other teams (sales, marketing, or support) to ensure smooth operations.o Providing feedback to management about customer trends or concerns.Skills Required: Excellent Communication Skills (verbal and written) Persuasion and Negotiation Abilities.

Responsibilities:Greet members and guests upon arrival and assist them as necessary.Manage member check-ins and monitor gym access.Answer phone calls, respond to inquiries, and direct calls to appropriate staff.Track leads using Microsoft excelAssist in membership sign-ups, cancellations, and updating member account information.Sales calls and enquiries.Provide information about gym classes, services, and policies.Handle cash transactions and process payments for services, classes, and memberships.Keep the front desk area clean, organized, and stocked with necessary supplies.Assist with gym tours for potential members and guests.Resolve member issues in a professional and timely manner.Perform other administrative tasks as assigned by management.Daily Reporting.Requirements:High school diploma or equivalent.Previous customer service or front desk experience is a plus.Strong communication and interpersonal skills - English, Marathi (desirable) & HindiAbility to handle multiple tasks and prioritize effectively.Proficient in basic computer applications, such as MS Office.Knowledge of basic gym operations and fitness services is desirablePassion for Combat Sports / Martial Arts desirable

Tally requried

Drive sales and meet targets by engaging with potential and existing clients via phone, email,and in-person meetings. In this employment, you are required to do at least 3 client meeting in a week and ensureeffective communication and relationship management Consult with Product expert Team if any Query arises from Client. To Convert Prospect into Customers and generate revenue and achieve the assigned RevenueGoal. Provide regular sales reports and feedback to the Sales Manager. To be informed about competing products and their pricing. To update daily tasks, activities in CRM. This is a Hybrid employment You will be required to be available over phone and a Laptop withan Internet connection. Adhere to all company policies and To ensure that employee performance will not suffer in remote work arrangements, we adviseour remote employees to: Choose a quiet and distraction-free working Have an internet connection thats adequate for their Dedicate their full attention to their job duties during working Adhere to break and attendance schedules agreed upon with their You are required to attend the Online Training of 4-5 days via remote session. Visit to Jaipur Head Office for approx. 10 days which is subject to clearing the assessments andOJT. Visit to Jaipur Head Office once in every quarter.

*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.Generate at least 10 high-value project enquiries (worth over 2.5 Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .

Relationship Management - Handle clients and look for cross sell and up sell opportunities New Business DevelopmentMarketing & Promotional activitiesTeam management for their productivityOperational tasks of BranchProducts - Mutual Funds and Insurance

Relationship ManagementHandle clients and look for cross sell and up sell opportunities Products - Mutual Funds and Insurance

We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.