Customer Relationship Female Jobs in Gorakhpur

An Air Ticketing Executive will be responsible for managing flight bookings and providing excellent customer service to travelers in Gorakhpur, India. This entry-level role is perfect for a female candidate with a passion for travel and sales.Key Responsibilities:- **Flight Booking Management**: Assist customers in booking air tickets by understanding their travel needs and preferences. Ensure accuracy in all bookings to avoid errors.- **Ticket Amendments and Cancellations**: Handle changes and cancellations of flight tickets in accordance with airline policies, providing timely solutions to customer requests.- **Customer Support**: Respond to customer inquiries about flight schedules, ticket prices, and travel regulations. Offer friendly and helpful service to ensure a positive experience for travelers.- **Documentation Handling**: Prepare and organize travel documents required for ticketing, including printing and delivery of confirmation emails or messages to clients.Required Skills and Expectations:Candidates should have strong communication skills to engage effectively with customers. Attention to detail is crucial when handling ticket bookings and amendments. Basic computer proficiency is required for managing booking systems. A positive attitude and a willingness to learn about the airline industry are essential to succeed in this role. Candidates should also be able to work well in a team environment while being self-motivated and eager to provide excellent service.