Customer Management Female Jobs in Chandigarh

Key Responsibilities:1. Handling customer queries and providing information about travel packages and services.- As a travel executive, you will be responsible for responding to customer inquiries and explaining the various travel packages available to meet their needs.2. Booking flights, hotels, and transportation for customers.- You will be required to make reservations for clients, including booking flights, accommodations, and arranging for transportation as needed.3. Assisting clients with visa applications and travel documents.- Helping customers with the necessary paperwork and documentation required for their travels, including visa applications and other travel documents.Required Skills and Expectations:1. Good communication skills.- Ability to effectively communicate with customers and provide clear information about travel options and services.2. Organizational skills.- Must be able to multitask, prioritize bookings, and manage travel arrangements efficiently.3. Attention to detail.- Accuracy is crucial when booking flights, hotels, and other travel services to ensure a seamless experience for customers.4. Knowledge of travel industry trends and destinations.- Understanding of popular travel destinations, attractions, and industry trends to better assist customers in making informed decisions.

Location : Gurugram, HaryanaWork Preference: Work from Home/Work From OfficeJob Description : Enrollment AdvisorEmployment Type: Full-timeAbout GrowthInvesting.inGrowthinvesting.in is a leading platform offering expert-led Equity Portfolio's , Model Portfolio and Research Calls on stock/Equity/Derivative trading, financial markets, and investment strategies.Position OverviewWill play a pivotal role in guiding potential Investors & customers to enroll in our Equity Portfolios on Smallcase.com.If you are passionate about financial markets and education and have the drive to succeed, we'd love to hear from you. Share resume to help@growthinvesting.in or share your resume on 9810500188. Incentives-Lucrative performance-based incentives.Key Responsibilities1. Customer Engagement: Reach out to potential customers who have expressed interest in growthinvesting.in Model Portfolio Management. Understand their needs and provide tailored advice on offerings.2. Model Equity Portfolio Promotion: Clearly articulate the benefits of enrolling in our Equity Portfolio on Smallcase.com and Mobile Application, including mentorship under expert Research Analysts and detailed content.3. Lead Conversion: Achieve and exceed enrollment targets through consultative selling techniques. Follow up with leads to close sales effectively4. Knowledge Application: Utilize your understanding of stocks and financial markets to build trust and credibility with potential customers.5. Reporting: Maintain accurate records of customer interactions and sales progress.Working knowledge of stocks, trading, and financial markets.1.Strong communication and interpersonal skills.2.Ability to build rapport and engage customers effectively.3.Self-motivated and target-driven mindset.4.Basic proficiency in using CRM tools and MS Office.

Should be Soft Spoken

Roles and Responsibilities:Handle Inbound Calls:Receive inbound calls from prospective and existing patients seeking appointments, account inquiries, or general information about our services.Provide Information:Answer patient queries regarding eye care services, treatments, surgeries, and any related issues.Appointment Scheduling:Schedule appointments for patients with doctors according to their preferences and needs.Appointment Reminders:Make reminder calls to patients about their scheduled appointments to ensure attendance and reduce no-shows.Data Management:Accurately maintain call logs, patient data, and appointment information as per company protocols.Technical Support:Assist patients with any technical issues related to online appointment bookings or website navigation. Escalate unresolved issues to management.Quality Assurance:Adhere to our Quality Assurance standards and KPIs to maintain high levels of customer satisfaction and ensure excellent service delivery.Qualifications and Education Requirements:Educational Qualification: Any Graduate.Experience: Previous experience in tele-calling, customer support, or call centre roles is preferred (1-3 years).Industry Knowledge: Prior experience in the healthcare or medical services industry is a plus but not mandatory.*Freshers with good communication skills can also apply.

Understand customer needs and develop plans to address themIdentify key staff in client companies to cultivate profitable relationshipsResolve customer complaints quickly and effectivelyForward upselling and cross-selling opportunities to the sales teamPromote high-quality sales, supply and customer service processesAim to preserve customers and renew contractsApproach potential customers to establish relationshipsGain solid knowledge of competitors

Job Purpose:The role bearer has to focus on helping the organization to enable customers, partners andother stakeholders address their needs for proactive query resolution. It entails theresponsibility of providing, setting up customer service quality procedures, standards for theteam and deploy strategies, best practices to achieve it. The role bearer also has to drive ofemployee morale and engagement levels so that the organization is able to provide best inclass service to its customers to increase customer satisfaction, loyalty and retentioncontributing to the larger organizational objectives of the bank.

We have vacant of 1 Customer Relationship Manager Job in Chandigarh, Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Customer Relationship, Customer Service Operations etc.