BPO Operations Female Jobs in Delhi

As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures

### **Job Title:** Customer Care Executive (Female)**Company:** Black Jones Eyewear**Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)**Employment Type:** Full-time---### **About Black Jones Eyewear**Black Jones is a trusted eyewear brand with 6+ years in the market, known for delivering stylish, high-quality sunglasses and eyeglasses. We are looking for a dedicated Customer Care Executive to strengthen customer relationships and enhance our brand reputation.---### **Job Responsibilities:*** Call and connect with **customers who purchased on Amazon, Flipkart, and Myntra**.* Ask about their product experience and overall satisfaction.* If customers are happy with the product, **convince them politely to give a 5-star rating and positive review** on the respective platform.* Maintain a record of customer interactions and feedback.* Coordinate with the internal team to resolve customer concerns effectively.---**Qualifications & Skills:*** Minimum qualification: **12th Pass**.* Good communication skills in **Hindi and English (both)**.* Friendly, confident, and customer-oriented personality.* Ability to build trust and rapport with customers.* Basic knowledge of **Amazon, Flipkart, and Myntra apps** will be an advantage.---**Work Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)---**Salary & Benefits:*** Competitive salary (as per experience & skills).* Performance-based incentives.* Supportive and growth-oriented work environment.

The primary role of an Operations Executive is reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize companys processes.They must ensure the products or services meet quality standards. This may involve setting quality criteria, monitoring outputs, and conducting audits.