### **Job Title:** Customer Care Executive (Female)
**Company:** Black Jones Eyewear
**Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)
**Employment Type:** Full-time
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### **About Black Jones Eyewear**
Black Jones is a trusted eyewear brand with 6+ years in the market, known for delivering stylish, high-quality sunglasses and eyeglasses. We are looking for a dedicated Customer Care Executive to strengthen customer relationships and enhance our brand reputation.
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### **Job Responsibilities:**
* Call and connect with **customers who purchased on Amazon, Flipkart, and Myntra**.
* Ask about their product experience and overall satisfaction.
* If customers are happy with the product, **convince them politely to give a 5-star rating and positive review** on the respective platform.
* Maintain a record of customer interactions and feedback.
* Coordinate with the internal team to resolve customer concerns effectively.
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**Qualifications & Skills:**
* Minimum qualification: **12th Pass**.
* Good communication skills in **Hindi and English (both)**.
* Friendly, confident, and customer-oriented personality.
* Ability to build trust and rapport with customers.
* Basic knowledge of **Amazon, Flipkart, and Myntra apps** will be an advantage.
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**Work Location:**
📍 Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)
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**Salary & Benefits:**
* Competitive salary (as per experience & skills).
* Performance-based incentives.
* Supportive and growth-oriented work environment.