### **job title:** customer care executive (female)
**company:** black jones eyewear
**location:** teliwara, sadar bazar, delhi (near imli wali masjid)
**employment type:** full-time
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### **about black jones eyewear**
black jones is a trusted eyewear brand with 6+ years in the market, known for delivering stylish, high-quality sunglasses and eyeglasses. we are looking for a dedicated customer care executive to strengthen customer relationships and enhance our brand reputation.
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### **job responsibilities:**
* call and connect with **customers who purchased on amazon, flipkart, and myntra**.
* ask about their product experience and overall satisfaction.
* if customers are happy with the product, **convince them politely to give a 5-star rating and positive review** on the respective platform.
* maintain a record of customer interactions and feedback.
* coordinate with the internal team to resolve customer concerns effectively.
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**qualifications & skills:**
* minimum qualification: **12th pass**.
* good communication skills in **hindi and english (both)**.
* friendly, confident, and customer-oriented personality.
* ability to build trust and rapport with customers.
* basic knowledge of **amazon, flipkart, and myntra apps** will be an advantage.
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**work location:**
📍 teliwara, sadar bazar, delhi (near imli wali masjid)
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**salary & benefits:**
* competitive salary (as per experience & skills).
* performance-based incentives.
* supportive and growth-oriented work environment.