Fresher hiring for Customer Service Associate

Job Description

### Job Title: Customer Care Executive (Female)

Company: Black Jones Eyewear

Location: Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)

Employment Type: Full-time

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### About Black Jones Eyewear

Black Jones is a trusted eyewear brand with 6+ years in the market, known for delivering stylish, high-quality sunglasses and eyeglasses. We are looking for a dedicated Customer Care Executive to strengthen customer relationships and enhance our brand reputation.

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### Job Responsibilities:

* Call and connect with customers who purchased on Amazon, Flipkart, and Myntra.

* Ask about their product experience and overall satisfaction.

* If customers are happy with the product, convince them politely to give a 5-star rating and positive review on the respective platform.

* Maintain a record of customer interactions and feedback.

* Coordinate with the internal team to resolve customer concerns effectively.

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Qualifications & Skills:

* Minimum qualification: 12th Pass.

* Good communication skills in Hindi and English (both).

* Friendly, confident, and customer-oriented personality.

* Ability to build trust and rapport with customers.

* Basic knowledge of Amazon, Flipkart, and Myntra apps will be an advantage.

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Work Location:

📍 Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)

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Salary & Benefits:

* Competitive salary (as per experience & skills).

* Performance-based incentives.

* Supportive and growth-oriented work environment.
  • Experience

    0 - 1 Years

  • No. of Openings

    1

  • Education

    12th Pass

  • Role

    Customer Care Associate

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    2727 2ND FLOOR TELIWARA SADAR BAZAR DELHI 110006

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