BPO Operations Female Jobs in Delhi NCR

We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.

As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures

BPO telecaller job ets......

### **Job Title:** Customer Care Executive (Female)**Company:** Black Jones Eyewear**Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)**Employment Type:** Full-time---### **About Black Jones Eyewear**Black Jones is a trusted eyewear brand with 6+ years in the market, known for delivering stylish, high-quality sunglasses and eyeglasses. We are looking for a dedicated Customer Care Executive to strengthen customer relationships and enhance our brand reputation.---### **Job Responsibilities:*** Call and connect with **customers who purchased on Amazon, Flipkart, and Myntra**.* Ask about their product experience and overall satisfaction.* If customers are happy with the product, **convince them politely to give a 5-star rating and positive review** on the respective platform.* Maintain a record of customer interactions and feedback.* Coordinate with the internal team to resolve customer concerns effectively.---**Qualifications & Skills:*** Minimum qualification: **12th Pass**.* Good communication skills in **Hindi and English (both)**.* Friendly, confident, and customer-oriented personality.* Ability to build trust and rapport with customers.* Basic knowledge of **Amazon, Flipkart, and Myntra apps** will be an advantage.---**Work Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)---**Salary & Benefits:*** Competitive salary (as per experience & skills).* Performance-based incentives.* Supportive and growth-oriented work environment.

Telecaller Job DescriptionJob Title: Telecaller / Telemarketing ExecutiveDepartment: Sales / Customer Service / Call CenterLocation: [NOIDA SECTOR 65 ]Employment Type: Full-time / Part-time / ContractJob Summary:We are looking for a motivated and customer-focused Telecaller to join our team. The primary responsibility is to make outbound calls to prospective customers, promote products/services, generate sales, or gather feedback. The ideal candidate should have excellent communication skills and a passion for customer engagement.Key Responsibilities:Make outbound calls to potential customers to introduce and explain products or services.Answer inbound customer calls, respond to inquiries, and resolve complaints or issues.Maintain a record of calls and customer responses in the CRM system.Follow up on previous interactions and ensure customer satisfaction.Generate leads and set appointments for the sales team (if applicable).Meet daily/weekly/monthly call and conversion targets.Provide accurate information and handle objections professionally.Stay updated on product knowledge, pricing, and promotions.Requirements:Education: High school diploma or equivalent. A degree in communication, marketing, or related field is a plus.Experience: Prior experience in telecalling, telesales, or customer support is preferred.Skills:Excellent verbal communication in [language(s), e.g., English, Hindi, etc.].Strong persuasion and negotiation skills.Ability to handle rejection and remain positive.Basic computer and data entry skills.Work Environment:Office-based or remote (as applicable).May require working in shifts, including weekends or eveningsBenefits:Performance-based incentivesTraining and career growth opportunities

The primary role of an Operations Executive is reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize companys processes.They must ensure the products or services meet quality standards. This may involve setting quality criteria, monitoring outputs, and conducting audits.

Calling inquiries and converting to customers

OVERVIEW OF ROLEA Team Assistant works collaboratively with the assigned Indian based Production Team/Teams and anAustralian based Client Service Coordinator to attend to all necessary client service and administrativerequirements relating to the portfolio of clients those teams are responsible for.A Team Assistant must have excellent verbal and written English communication skills as a large component ofthe role relates to dealing with the administrative component of all client workflows.A Team Assistant must have exceptional organisational skills as they are required to balance and managemultiple important Administrative tasks at one time.A Team Assistant provides a single point of contact for all client administrative matters relating to a portfolio ofclients linked to one of our operating locations.In performing their role a Team Assistant must always be strive to deliver excellent team and client service.While operating as part of a team, a Team Assistant takes direction of operating procedures from the Director Admin & Finance and Director Operations to ensure all Team Assistants operate in a consistent manner.KEY RESPONSIBILITIESTEAMProvide team support and client administrative assistance to the assigned Indian Production Team/Teams and anAustralian Operating Location/Locations working collaboratively with the Australian based Client ServiceCoordinator. Tasks include but are not limited to: Maintaining client database including additions, deletions and changes as needed, Dealing with all client correspondence, including responding as required, Monitoring workflow and workflow system, Monitoring performance to agreed weekly workflow outcomes, Scheduling annual work to meet client needs and achieve efficient resource management, Preparing checklist of information, Reviewing and checking client documents, Preparing the first draft of a job budget, Preparation of Engagement Letters and Final Packs for clients,