30

Customer Support Executive Job Vacancies in Patna

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- **Customer Support**: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- **Problem Resolution**: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- **Product Knowledge**: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- **Documentation**: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
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Hiring Freshers || Customer Care Executive

Amiure International Pvt ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Customer Communication Outbound Calling Communication
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Customer Support Staff Development Outbound Calling
Key Responsibilities:1. Answer incoming calls and respond to customer's emails.- Handle customer inquiries and resolve any issues professionally and efficiently.2. Make outbound calls to potential customers and promote company products or services.- Provide information about products, pricing, and availability to prospective customers.3. Keep accurate records of customer interactions and transactions.- Maintain detailed call logs and update customer information in the database.4. Follow communication scripts when handling different topics.- Use prepared scripts to provide consistent information to customers.5. Identify and escalate priority issues.- Recognize urgent matters and escalate them to the appropriate department.Required Skills and Expectations:- Excellent communication skills, both verbal and written.- Ability to remain calm and professional during high-stress situations.- Strong problem-solving skills and the ability to think on your feet.- Basic computer knowledge and familiarity with CRM systems is a plus.- Willingness to work in a fast-paced environment and meet set targets.- Ability to work well in a team and collaborate with colleagues to achieve common goals.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
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BPO Customer Support Executive (Female)

SUN SILVER CONCEPT MARKETING PRIVATE LIMITED

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Patna
Marketer
.Company name :- *bpo Tele services*Location:- *Work From Home.* *Post* :- *Telecaller* ( customer support) *Full Time Part Time Both Available* ( part time working 2-3 hours and full time 6 hours* *Salary* :- *15000 Monthly* (Weekly 3600)( Full time salray 15000 & part time salray 7500) *Work Time* :- *Monday To Saturday* ( Holiday and Sunday Close) *Minimum Qualification :- 10th+* *Age should be* :- 18+ *Training period* :- 3Days (2 days training and 1days interview then work start )(1st training today 4pm) *And Every Process is Free of cost.* *If You Are Interested Send me Hi for the session link and send me your**Name**City**Qualification**Session time 4 pm*
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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and Service Good Communication Skills Basic Computer Skills Aviation Customer Support
Airline Ramp Executives are responsible for overseeing the safe and efficient operation of airline ground services and ensuring that all ground handling activities are completed in a timely manner. Key Responsibilities:1. Coordinating and supervising ground handling operations, including aircraft loading and unloading, baggage handling, and aircraft servicing.2. Ensuring compliance with all safety regulations and protocols.3. Communicating with airline crew members and ground handling staff to coordinate operational activities.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Relationship BPO Voice Customer Service Customer Care Customer Handling Hindi BPO Cold Calling Chat Support Inbound Calls Telephone Handling Customer Support
Handles customer inquiries via phone, email, or chat, resolves issues promptly, provides product/service information, and ensures customer satisfaction while maintaining a professional and positive approach
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Ground Staff - Full Time - Freshers

DPSR Consultancy Solutions

Ground Staff Cabin Crew Air Ticketing Executive Passport Checking Staff Baggage Service Executive Guest Relationship Executive Customer Support Airport Manager Airport Operation Cargo Staff
Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.
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Cold Calling Customer Support Customer Care Human Resource Executive Marketing
Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!
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  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Patna
Marketing Channel Sales Cold Calling Customer Support Good Communication Skills Real Estate Sales Executive Knowledge Associate Field Sales Executive Project Communications Building Construction
SALES & MARKETING EXECUTIVE KNOWLEDGE OF THE PROJECT HELP CUSTOMER TO FULL FILL THEIR REQUIREMENT REGARDING PLOT GENERATE DATA THROUGH ACTIVITY FOLLOW UP ON DATE AND GENERATE LEAD SITE VISITS & OFFICE MEETINGS LOGIN & MAINTAIN CLIENT RELATIONSHIP FOR FUTURE REFERENCE DAILY/ WEEKLY/ MONTHLY REPORT TO SENIOR MANAGEMENT, COMPLETE TARGET TO ELIGIBLE FOR INCENTIVE & SPEED UP.
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Ground Staff Airport Cargo Passport Checking
Job Openings for 59 Senior Customer Support Executive Jobs for Freshers in Kolkata, Bardhaman, Purba Bardhaman, Purba Medinipur, Medinipur, Purulia, Balarampur Purulia, Jhargram, Jalpaiguri, Patna, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff, Airport Cargo, Passport Checking etc.
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Customer Support Customer Communication Call Center Customer Management
We are hiring for customer support executive. Work will be to provide solution to the customers over the call on financial apps.
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Opening For Sales Executive

Career Care Services

Client Acquisition New Client Acquisition Real Estate Sales Market Analysis Market Research Customer Care Customer Support Customer Care Representative
Sales Executive - NESH INDIA INFRASTRUCTURE PVT. LTD.Location:DanapurReports To: Sales ManagerJob Summary:As a Real Estate Sales Executive, you will be responsible for driving propertysales by developing client relationships, identifying potential buyers, andproviding exceptional customer service. The role involves following upinterested clients, showcasing properties and ensuring client satisfactionthroughout the transaction process.Key Responsibilities:1. Client Acquisition and Management2. Property Sales3. Market Research and Analysis4. Customer ServiceQualifications and Skills:# Education: MBA in Business, Marketing, Real Estate, or a related field(preferred)# Experience: 3-5 years of experience in sales or real estate (fresherswith a strong sales aptitude are also welcome)# Skills:- Strong interpersonal and communication skills.- Persuasive negotiation abilities.- Proficiency in CRM software and Microsoft Office Suite.- Knowledge of local real estate laws and regulations is a plus.# Key Attributes:- Self-motivated and goal-oriented.- Ability to work independently and as part of a team.- Strong organisational and time-management skills.- High level of professionalism and integrity.# Work Environment:- Office-based with frequent fieldwork for site visits and clientmeetings.- Flexible working hours, including weekends and evenings, as per clientavailability.# Compensation:- Base Salary: 25000/- monthly- Incentives: Performance-based commission and bonuses.- Perks: phone reimbursements, paid leave and travel reimbursementContact us for any help or query on 9102102367 or 9523023250Email - info@ccscareer.in
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Customer Relationship Customer Care Customer Handling Cold Calling Customer Management Customer Support Customer Service Microsoft Excel Computer Application
TEAM MANAGEMENT , TEAM HANDLING MIS , DATA MANAGEMENT CUSTOMER CALLING ,
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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  • 1 - 5 yrs
  • Patna
Accounting Accounting Principles Business Book Plus Excel Financial Reporting Troubleshooting Communication Skills Collaboration Tools Analytical Thinking Customer Service Regulatory Knowledge GST Technical Documentation Accounts Executive
JOB SUMMARY: We are seeking a dedicated Support Professional to provide exceptional customer service for our accounting software, BusinessBook Plus. The ideal candidate will have a strong foundation in accounting principles and be proficient in using modern accounting software to troubleshoot and resolve customer issues effectively. KEY RESPONSIBILITIES: Provide timely and accurate support to users of BusinessBook Plus accounting software. Troubleshoot technical issues and guide customers through problem-solving processes. Ensure customer satisfaction by resolving queries related to accounting functions and software usage. Conduct regular follow-ups with customers to verify the resolution of issues and gather feedback. Collaborate with the development team to improve software based on user feedback. Maintain up-to-date knowledge of accounting regulations and software updates. Positive user experiences foster loyalty, crucial for the softwares market reputation and the companys success.EDUCATIONAL REQUIREMENTS: Bachelors Degree: Necessary in accounting, finance, business administration, or related fields.TECHNICAL SKILLS: Accounting Principles: Must understand standard accounting practices. Software Proficiency: Should be familiar with BusinessBook Plus, ERP systems, and tools like Excel. Data Analysis: Capable of analyzing financial data and generating reports. Troubleshooting: Able to identify and resolve software issues.SOFT SKILLS: Communication: Must communicate clearly and effectively. Problem-Solving: Should think creatively and analytically to solve problems. Attention to Detail: Needs to manage financial data with precision. Customer Service: Must provide excellent support to customers.ADDITIONAL SKILLS: Regulatory Knowledge: Should understand financial regulations and compliance standards. Business Acumen: Needs general knowledge of business processes. Continuous Learning
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Senior Customer Support Executive BPO Telecaller Work From Home
This is remote job .work from home as a part time job.Day shift .5Days ka working .4Hours working time.Good Communication skills in hindi
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Telecaller Customer Care Executive Customer Support Executive BPO Executive Relationship Executive Business Development Executive Work From Home
Job descriptionWhat youll doRole & responsibilitiesLanguage must know - , Hindi English Explain the product and service to the customerHandle customer queries and explain about the product and offer informationManage and resolve customer complaintsEnter new customer information into the system and update existing customer informationIdentify and escalate priority issuesFollow communication procedures, guidelines and document all call information according to standard operating procedures
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Fresher Aviation Ground Staff Air Ticketing Cabin Crew Air Hostess Air Ticketing Agent Airport Manager HR Hotel Menagement BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Good Communication Skills Customer Support Passengers Handling Problem Solving Customer Service
Job Openings for 250 Soft Service Executive.. Jobs for Freshers in Kolkata,Patna,Ranchi,jharkhand,Durgapur,Siliguri,Bhubaneswar,Asansol,Gaya,Around Kolkata, having Educational qualification of : Higher Secondary with Good knowledge in Good Communication Skills,Customer Support,Passengers Handling,Problem Solving,Customer Service etc.For further inquiries contact in +91 8961167542 / interjetplacement@gmail.comkindly do send your CV in +91 8961167542 ( whatsapp) or interjetplacement@gmail.com
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to assist our customers through online chat. This role is suitable for candidates with up to 2 years of experience who have completed their 12th grade. You will work from home and must be available for full-time hours.Key Responsibilities:1. **Customer Assistance**: Engage with customers via chat, addressing their queries and providing timely solutions to enhance their experience.2. **Issue Resolution**: Identify customer issues efficiently and work to resolve them promptly, ensuring customer satisfaction and maintaining service quality.3. **Product Knowledge**: Keep informed about our products and services to provide accurate information and support to customers when needed.4. **Feedback Collection**: Gather customer feedback during interactions to help improve our services and identify areas for enhancement.5. **Record Keeping**: Document customer interactions accurately in our systems to maintain comprehensive records for future reference.Required Skills and Expectations:Candidates should have excellent communication skills with a clear and friendly tone. Basic typing skills and familiarity with chat tools are essential. You should be able to handle multiple chats simultaneously while maintaining a high level of attention to detail and professionalism. A proactive approach to problem-solving and a willingness to learn are keys to success in this role. Additionally, the ability to work independently and manage your time effectively is essential for this work-from-home position.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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Female - BPO Customer Support Executive - Patna

SUN SILVER CONCEPT MARKETING PRIVATE LIMITED

  • Fresher
  • 1.3 Lac/Yr
  • Patna
Marketing
.Company name :- *bpo Tele services*Location:- *Work From Home.* *Post* :- *Telecaller* ( customer support) *Full Time Part Time Both Available* ( part time working 2-3 hours and full time 6 hours* *Salary* :- *15000 Monthly* (Weekly 3600)( Full time salray 15000 & part time salray 7500) *Work Time* :- *Monday To Saturday* ( Holiday and Sunday Close) *Minimum Qualification :- 10th+* *Age should be* :- 18+ *Training period* :- 3Days (2 days training and 1days interview then work start )(1st training today 4pm) *And Every Process is Free of cost.* *If You Are Interested Send me Hi for the session link and send me your**Name**City**Qualification**Session time 4 pm*
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