Array ( [0] => chat-support-executive [1] => patna ) Chat Support Executive Jobs in Patna,Chat Support Executive Job Vacancies in Patna Bihar
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Chat Support Executive Job Vacancies in Patna

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Chat Support Executive (Freshers) Patna

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to assist our customers through online chat. This role is suitable for candidates with up to 2 years of experience who have completed their 12th grade. You will work from home and must be available for full-time hours.Key Responsibilities:1. **Customer Assistance**: Engage with customers via chat, addressing their queries and providing timely solutions to enhance their experience.2. **Issue Resolution**: Identify customer issues efficiently and work to resolve them promptly, ensuring customer satisfaction and maintaining service quality.3. **Product Knowledge**: Keep informed about our products and services to provide accurate information and support to customers when needed.4. **Feedback Collection**: Gather customer feedback during interactions to help improve our services and identify areas for enhancement.5. **Record Keeping**: Document customer interactions accurately in our systems to maintain comprehensive records for future reference.Required Skills and Expectations:Candidates should have excellent communication skills with a clear and friendly tone. Basic typing skills and familiarity with chat tools are essential. You should be able to handle multiple chats simultaneously while maintaining a high level of attention to detail and professionalism. A proactive approach to problem-solving and a willingness to learn are keys to success in this role. Additionally, the ability to work independently and manage your time effectively is essential for this work-from-home position.
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Customer Care Executive Fresher

Indo Job Solutions

Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Openings For Customer Support Executive || Freshers & Experienced

Vajre India Technologies Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Relationship BPO Voice Customer Service Customer Care Customer Handling Hindi BPO Cold Calling Chat Support Inbound Calls Telephone Handling Customer Support
Handles customer inquiries via phone, email, or chat, resolves issues promptly, provides product/service information, and ensures customer satisfaction while maintaining a professional and positive approach
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Back Office Staff

Bharat Fly Services

  • 1 - 2 yrs
  • Patna
Computer Operator Data Entry Operator Sales Consultant Inbound Customer Service Outbound Executive Computer Typist Chat Support Executive Walk in
Job Openings for 20 Back Office Staff Jobs with minimum 1 Year Experience in Patna,Computer Operator,Data Entry Operator,Sales Consultant,Inbound Customer Service,Outbound Executive,Computer Typist,Chat Support Executive, having Educational qualification of : Secondary School with Good knowledge in Computer Operator,Data Entry Operator,Sales Consultant,Inbound Customer Service,Outbound Executive,Computer Typist,Chat Support Executive etc.
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Back Office Assistant

Bharat Fly Services

  • 0 - 1 yrs
  • Patna
System Administrator Computer Operator Chat Support Mail Server Backend Executive Data Entry Operator Back Office Assistant Walk in
We are looking for 20 Back Office Assistant Posts in Patna,System Administrator,Computer Operator,chat support,Mail Server,Backend Executive,Data Entry Operator, with deep knowledge in System Administrator,Computer Operator,chat support,Mail Server,Backend Executive,Data Entry Operator and Required Educational Qualification is : Secondary School
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