Array ( [0] => technical-support-executive [1] => patna ) Technical Support Executive Jobs in Patna,Technical Support Executive Job Vacancies in Patna Bihar
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Technical Support Executive Job Vacancies in Patna

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Customer Care Executive Fresher

Indo Job Solutions

Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Hiring Fresher - Graphic Designer - Araria/Bhagalpur/Darbhanga

Scinext Group Skills & Technology Private Limited

Graphic Designer MBA PGDM Master in Digital Media Mass Comm BE .Tech (CS IT) BE .Tech BCA Data Entry Operator Call Center Executive Technical Support Staff Multi-Tasking Staff
**Bihar Election Department Hiring!** **Multiple Government Job Openings Apply Now!** **Various Positions Under Govt. Projects**Graphic Designer Diploma/Degree in Graphic Design/Multimedia + 3 yrs exp (Photoshop, Illustrator, Premiere Pro) 69,121/month
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Technical Support Executive

The Edge

Computer Consultant Good Communication Skills
We are looking for 29 Technical Support Executive Posts in Sikkim, with deep knowledge in Computer Consultant, Good Communication Skills and Required Educational Qualification is : B.C.A, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.C.A, M.Sc, M.Tech with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, B.Tech, Other Bachelor Degree with Good knowledge in Desktop Support, Technical Analysis, Software Support, Network Security, Hardware Networking, Networking, Linux, Printer Support, Laptop Support, Antivirus Management etc. any experience as a tech support executive from any bpo will have preferences food and accommodation with high salary being paid call urgently on 9233404800
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Support Professional For Business Book Plus - Accounting Software

Technix Technology

  • 1 - 5 yrs
  • Patna
Accounting Accounting Principles Business Book Plus Excel Financial Reporting Troubleshooting Communication Skills Collaboration Tools Analytical Thinking Customer Service Regulatory Knowledge GST Technical Documentation Accounts Executive
JOB SUMMARY: We are seeking a dedicated Support Professional to provide exceptional customer service for our accounting software, BusinessBook Plus. The ideal candidate will have a strong foundation in accounting principles and be proficient in using modern accounting software to troubleshoot and resolve customer issues effectively. KEY RESPONSIBILITIES: Provide timely and accurate support to users of BusinessBook Plus accounting software. Troubleshoot technical issues and guide customers through problem-solving processes. Ensure customer satisfaction by resolving queries related to accounting functions and software usage. Conduct regular follow-ups with customers to verify the resolution of issues and gather feedback. Collaborate with the development team to improve software based on user feedback. Maintain up-to-date knowledge of accounting regulations and software updates. Positive user experiences foster loyalty, crucial for the softwares market reputation and the companys success.EDUCATIONAL REQUIREMENTS: Bachelors Degree: Necessary in accounting, finance, business administration, or related fields.TECHNICAL SKILLS: Accounting Principles: Must understand standard accounting practices. Software Proficiency: Should be familiar with BusinessBook Plus, ERP systems, and tools like Excel. Data Analysis: Capable of analyzing financial data and generating reports. Troubleshooting: Able to identify and resolve software issues.SOFT SKILLS: Communication: Must communicate clearly and effectively. Problem-Solving: Should think creatively and analytically to solve problems. Attention to Detail: Needs to manage financial data with precision. Customer Service: Must provide excellent support to customers.ADDITIONAL SKILLS: Regulatory Knowledge: Should understand financial regulations and compliance standards. Business Acumen: Needs general knowledge of business processes. Continuous Learning
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Opening For Technical Support Executive

The Edge

Desktop Support Technical Analysis Software Support Network Security Hardware Networking Networking Linux Printer Support Laptop Support Antivirus Management
Hiring for 26 Technical Support Executive Jobs in Rangpo East Sikkim, Siliguri, Kolkata, Darjeeling, Mirik, Guwahati, Patna, Bhubaneswar, Durgapur, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, B.Tech, Other Bachelor Degree with Good knowledge in Desktop Support, Technical Analysis, Software Support, Network Security, Hardware Networking, Networking, Linux, Printer Support, Laptop Support, Antivirus Management etc. any experience as a tech support executive from any bpo will have preferences food and accommodation with high salary being paid call urgently on 9233404800
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