73

Customer Support Executive Female Graduate Jobs in Delhi Ncr

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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-Ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
We are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Dwarka Sector 14 Delhi
Maintain Callgrievance Records in The Designated System Handle Incoming Grievance Support Calls From Users Understand Record and Appropriately Route Grievancescomplaints Attending Calls Problem Solving Handling Customer Queries
* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Greater Noida West
Customer Relationship Customer Care Customer Support Customer Communication Cold Calling
## Customer Care ExecutiveCompany: Comcast InfotechLocation: GCC, Greater Noida WestJob Type: Full-Time Work From OfficeSalary: 18,000 per monthProcess: Customer Care / Welcome Call ProcessTarget: No Sales Target### Job DescriptionComcast Infotech is looking for enthusiastic and customer-oriented candidates for the position of Customer Care Executive. The selected candidate will be responsible for handling customer calls, understanding their queries, providing accurate information, and ensuring a positive customer experience.### Key Responsibilities* Handle customer calls professionally and politely.* Understand customer requirements and resolve their queries.* Provide accurate information about products/services.* Maintain proper records of customer interactions.* Follow company communication and customer service guidelines.* Ensure a smooth and positive customer experience.### Requirements* Good English communication skills (speaking and understanding) are mandatory.* Basic computer knowledge is required.* Good interpersonal and customer-handling skills.* Candidates should be confident, polite, and willing to learn.* Freshers and experienced candidates both can apply.### What We Offer* Fixed monthly salary of 18,000.* Work-from-office opportunity.* Customer care/welcome call process.* No sales target.* Supportive work environment and learning opportunities.Interested candidates are invited to apply and become a part of Comcast Infotech.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Rohini Sector 7 Delhi
Customer Handling Good Communication Skills Problem Solving CRM Active Listening Patience Positive Attitude Time Management Teamwork Telecalling
We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Good Communication Skills Presentable Customer Relationship Customer Care Customer Support Customer Service Customer Management Customer Handling
Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Rohini Delhi
Client Retention CRM Customer Support
We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Client Retention Customer Relationship CRM Clinet Handling CRM Sales MIS Reporting CRM Strategy Customer Handling Customer Support Convincing Power
Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Ghaziabad
Customer Focus Customer Support Customer Care Associate Customer Management Customer Relationship
Female relationship executive Vasundhra Ghaziabad location Salary upto 15kFresher looking person who can handle system work and also have some experience to handle customer calls handle thier querymatrimony process
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Greater Noida
Sales Support SAP SD Executive Customer Care Sales Process Customer Relationship Good Communication Sales Support Sales Backend Back Office Sales
Provide end-to-end support to the sales team by preparing quotations, orders, and documentation.1. Coordinate with internal teams to ensure timely order processing and customer communication.2. Maintain sales records, MIS reports, and customer data with accuracy.3. Assist in follow-ups, resolving queries, and improving overall sales efficiency.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Mahipalpur Delhi
Soft Skills Tele Caller MIS Reports Customer Support Executive
Job Title: Customer Support Executive (Calling & MIS)Location: Mahipalpur Extension, Delhi -110037Salary: 20,000 per monthExperience: 02 years (Freshers with strong communication skills may apply)Job Description:We are seeking a proactive and detail-oriented Customer Support Executive to support the launch of a new product. The role involves handling customer calls, addressing queries, and maintaining MIS reports to ensure smooth operations.Key Responsibilities:Handle inbound and outbound calls professionallyResolve customer queries and escalate issues when necessaryPrepare, update, and maintain MIS reportsEnsure customer satisfaction through timely supportRequirements:Fluency in English is a must (both spoken & written)Strong communication and interpersonal skillsBasic knowledge of MS Excel and MIS reportingAbility to multitask and handle pressurePositive attitude and eagerness to learnEmployment Type: Full-time Interested candidates can apply by sending their resume to: juhi.agarwal@safeducate.com
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63A
Customer Support Customer Management Customer Care Customer Service Customer Communication Customer Relationship
We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.
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Customer Support Executive - Delhi (female)

E-Square Alliance Private Limited

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Delhi
Customer Relationship Customer Service Customer Handling Customer Communication Customer Support
We are looking to hire an experienced Female Customer Support Executive, having excellent communication skills and a positive attitude towards work. She must have minimum 1-year experience in customer support/customer service.We prefer Delhi, Noida, Gurgaon, Ghaziabad & Faridabad suburbs-based candidates for this job role.Roles and Responsibilities: Candidate will be responsible to attend the clients queries by Call/Email Maintain client relations to build an excellent reputation for service and produce repeat business Understand client needs and tailor solutions to meet their specific requirements. Timely revert to clients/customers without any missing information Inform potential clients about the company's product and services. Strong phone contact handling skills & Active Listening Good negotiating and convincing skills Maintain and update customer databasesDesired Candidate Profile: Should have experience as client service executive (min 1 years) Excellent verbal and written communication skills in English - Hindi (both language) To ensure service is prompt, polite and professional standards are kept. Can learn new things quickly Good knowledge of MS Office (Excel) Good typing speed on keyboard Positive attitudeAbout Company:Since 2002, E-Square has been liked and preferred by most of the industries worldwide because of their user friendliness & innovative designs of Lockout Tagout energy isolation devices.Our services include site surveys, orientation program, developing lockout programs, drafting policy & procedures, assessing and supplying the right kind of lockout devices, machine specific procedures, training, audits, certifications, gap analysis, developing internal loto trainers, MSP developing software, etc
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 62
Outbound Calling Customer Care Customer Handling Call Center Customer Support
PRINCIPAL RESPONSIBILITIES : 1. Inbound/Outbound Call Handling2. Email/Ticket Handling3. Escalation Handling4. Data handling/managingCRITICAL SKILLS REQUIRED :1. Good listening skills 2. Good problem solving skills3. Good English written skills4. Good learning abilities5. Good spoken English/Hindi skills6. Good MS Excel & MS Word skills
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Customer Relationship Executive - Full Time (Female)

P. K. Placement Security & Consultancy

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Bahadurgarh
Customer Relationship Customer Service Customer Handling Customer Support Customer Care Service Marketing Convincing Power Customer Management MS CRM Inbound Calls Outbound Calling Problem Management Strategic Communication
Work experience in the post of CRM for at least three years.Bachelors degree in business administration or any other related field.1 -2 years of experience in digital marketing.Excellent proficiency in all applications of Microsoft.Excellent communication and interpersonal skills.An efficient team player with all the requisite leadership skills.Remarkably superior knowledge about the companys product.Holding a positive attitude significantly focused on customer satisfaction.
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CRM Executive (Female)

Adroit Placement Services

  • 3 - 4 yrs
  • 4.0 Lac/Yr
  • Vasant Vihar Delhi
Client Retention Customer Relationship CRM Clinet Handling Marketing Communication Customer Support Customer Handling Communication Skills Convincing Power CRM Sales MS CRM
Job Openings for 5 CRM Executive Jobs with minimum 3 Years Experience in Vasant Vihar, Delhi, having Educational qualification of : Diploma, Professional Degree, B.B.A with Good knowledge in Client Retention,Customer Relationship,CRM,Clinet Handling,Marketing Communication,Customer Support,Customer Handling,Communication Skills,Convincing Power,CRM Sales,MS CRM etc.
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Customer Support Executive (Female Candidates Preferred)

Metro Furniture Systems Private Limited

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Badli Delhi
English
We are leading furniture brand and have 2-3 opening in customer support executive.
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Noida Sector 132
Customer Communication Customer Handling Customer Care Customer Support Outbound Calling Call Center
Basic Knowledge of Computer, Soft spoken, Good learner
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • 121957
Customer Relationship Customer Care Customer Service Customer Support
Take client calls and monitor the pickup and delivery
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-Ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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  • 2 - 7 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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