Customer Support Executive Female Graduate Jobs in Delhi Ncr

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Female relationship executive Vasundhra Ghaziabad location Salary upto 15kFresher looking person who can handle system work and also have some experience to handle customer calls handle thier querymatrimony process

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Provide end-to-end support to the sales team by preparing quotations, orders, and documentation.1. Coordinate with internal teams to ensure timely order processing and customer communication.2. Maintain sales records, MIS reports, and customer data with accuracy.3. Assist in follow-ups, resolving queries, and improving overall sales efficiency.

Job Title: Customer Support Executive (Calling & MIS)Location: Mahipalpur Extension, Delhi -110037Salary: 20,000 per monthExperience: 02 years (Freshers with strong communication skills may apply)Job Description:We are seeking a proactive and detail-oriented Customer Support Executive to support the launch of a new product. The role involves handling customer calls, addressing queries, and maintaining MIS reports to ensure smooth operations.Key Responsibilities:Handle inbound and outbound calls professionallyResolve customer queries and escalate issues when necessaryPrepare, update, and maintain MIS reportsEnsure customer satisfaction through timely supportRequirements:Fluency in English is a must (both spoken & written)Strong communication and interpersonal skillsBasic knowledge of MS Excel and MIS reportingAbility to multitask and handle pressurePositive attitude and eagerness to learnEmployment Type: Full-time Interested candidates can apply by sending their resume to: juhi.agarwal@safeducate.com

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

PRINCIPAL RESPONSIBILITIES : 1. Inbound/Outbound Call Handling2. Email/Ticket Handling3. Escalation Handling4. Data handling/managingCRITICAL SKILLS REQUIRED :1. Good listening skills 2. Good problem solving skills3. Good English written skills4. Good learning abilities5. Good spoken English/Hindi skills6. Good MS Excel & MS Word skills

We are looking to hire an experienced Female Customer Support Executive, having excellent communication skills and a positive attitude towards work. She must have minimum 1-year experience in customer support/customer service.We prefer Delhi, Noida, Gurgaon, Ghaziabad & Faridabad suburbs-based candidates for this job role.Roles and Responsibilities: Candidate will be responsible to attend the clients queries by Call/Email Maintain client relations to build an excellent reputation for service and produce repeat business Understand client needs and tailor solutions to meet their specific requirements. Timely revert to clients/customers without any missing information Inform potential clients about the company's product and services. Strong phone contact handling skills & Active Listening Good negotiating and convincing skills Maintain and update customer databasesDesired Candidate Profile: Should have experience as client service executive (min 1 years) Excellent verbal and written communication skills in English - Hindi (both language) To ensure service is prompt, polite and professional standards are kept. Can learn new things quickly Good knowledge of MS Office (Excel) Good typing speed on keyboard Positive attitudeAbout Company:Since 2002, E-Square has been liked and preferred by most of the industries worldwide because of their user friendliness & innovative designs of Lockout Tagout energy isolation devices.Our services include site surveys, orientation program, developing lockout programs, drafting policy & procedures, assessing and supplying the right kind of lockout devices, machine specific procedures, training, audits, certifications, gap analysis, developing internal loto trainers, MSP developing software, etc

Work experience in the post of CRM for at least three years.Bachelors degree in business administration or any other related field.1 -2 years of experience in digital marketing.Excellent proficiency in all applications of Microsoft.Excellent communication and interpersonal skills.An efficient team player with all the requisite leadership skills.Remarkably superior knowledge about the companys product.Holding a positive attitude significantly focused on customer satisfaction.

Job Openings for 5 CRM Executive Jobs with minimum 3 Years Experience in Vasant Vihar, Delhi, having Educational qualification of : Diploma, Professional Degree, B.B.A with Good knowledge in Client Retention,Customer Relationship,CRM,Clinet Handling,Marketing Communication,Customer Support,Customer Handling,Communication Skills,Convincing Power,CRM Sales,MS CRM etc.

We are leading furniture brand and have 2-3 opening in customer support executive.

1 Take customer orders accurately and punch them into the system immediately.2. Answer customer queries promptly and professionally.3. Generate two or three bills per order to facilitate the next steps in the process.4. Maintain thorough and organized records of customer interactions and transactions.5. Collaborate with other departments to ensure seamless order fulfilment and post order support6. Handle customer complaints or issues and report to the manager when necessary 7. Stay updated on product knowledge and company policies to provide accurate information to customers.8. Establish and maintain good rapport with customers by using positive language and anticipating their needs

Basic Knowledge of Computer, Soft spoken, Good learner

Take client calls and monitor the pickup and delivery

Handling candidate inquiries within a program Interdepartmental coordination for candidate experience On time resolution Meeting candidate expectations Handling complaint closures

Set appointments with prospective customers based on our associates schedulesCommunicate respectfully and politely with potential customers at all times.Place phone calls to potential clients from our computerized directory