Customer Support Executive Female 12th Pass Jobs in Gurgaon

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

As a Customer Support Executive, you will play a vital role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers seeking assistance, ensuring timely and accurate responses.- Resolving Issues: You will listen to customer concerns, identify problems, and offer appropriate solutions, demonstrating empathy and professionalism throughout the process.- Maintaining Records: You will document customer interactions and solutions provided in our database, ensuring that all information is updated for future reference.- Collaborating with Teams: You will work closely with other departments, such as sales and technical support, to ensure customer needs are met and issues are escalated promptly when necessary.- Providing Product Knowledge: You will educate customers about our products and services, helping them understand features and benefits and ensuring they can make informed decisions.To succeed in this role, you should possess strong communication skills and the ability to work effectively in a team. A positive attitude and a passion for helping others are essential. You should be detail-oriented and capable of multitasking in a fast-paced environment. A minimum educational qualification of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for fresh candidates. Being a female candidate is preferred for this position.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

Maintain high level of compliance to the standard operational procedures defined by the LOB. Maintain accurate and updated knowledge of procedures and systems. Ability to perform multiple tasks and adjust quickly in short timeframe with limited supervision Ability to build rapport with stakeholders across the org.Required Skills - Effective communication with comprehensive skills, including: - Strong verbal and written communication - Active listening and problem-solving - Ability to build rapport with customers and colleagues - Clear and concise articulation of ideas and solutions Customer centricity Listening skillsEligibility Criteria Should be flexible to work in shifts and rotational Offs. Under-Graduate: Minimum 6 months of sales/service experience, preferably in the automobile or BPO industry. Graduate: Freshers and sales/service experienced candidates, preferably with experience in the automobile or BPO industry.

good at calling. good communication skills.

We are looking for 5 Customer Support Executive Posts in Gurgaon, with deep knowledge in Customer Relationship,Customer Care,Customer Support,International BPO and Required Educational Qualification is : Higher Secondary

Handling customer inquiries .Providing information about female jems & jewels product .Maintain a positive andprofessional attitude towards customers.Maintain customer interactions and transactionsPost urgent: immediate joiner required

Answering phones and explaining the services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the services. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements

Candidates should have knowledge of collections in domestic process, Freshers are also welcome.Should be able to understand Hindi, English. Tamil Speaking Candidates are also welcome.

We are hiring for female Customer Care Executive Profile. The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.The roles and responsibilities of a customer care executive: 1. Take ownership of customer issues.2. Troubleshoot problems and see them through to resolution.3. Escalate unresolved issues to the appropriate internal teams.4. Collect prompt and accurate feedback from customers.5. Team workWe are looking for Qualities/Skills: 1. For female's only2. Excellent Communication skills.3. Ability to multi-task4. Attention to detail.5. Competent technical knowledge.Salary: Rs 15,000 CTC to 25,000 CTCExperience: Fresher can apply with Excellent Communication skills Education: Undergraduate can applyBenefits: Work from officeShift Timing: Comfortable for 24*7 Job Location: Gurugram*Mandatory to have:Person should have their own laptop/computer.Person should have internet connectivity.

We need female telecallers with good communication skills for lead generation profile who can call international clients and pitch about company & its products.Position Sales Executive/Business Development ExecutiveSalary up to 25k or depends on interview. + perks+ IncentiveShift Timings 10am to 7pmJob Location Gurgaon Haryana Friday fixed off.

Calling Customers and Informing Them About the Company's Product/ Service