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Customer Support Coordinator Fresher Jobs in Asansol

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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Asansol
Desktop Support Service Desk Strategic Communication Customer Care Customer Retention Domestic BPO Service Marketing Technical Services Customer Management Voice Support Inbound Calls Basic Computers Good Communication
As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.
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Basic Computers Microsoft Excel Microsoft Word Customer Focus Basic Computer Skills Microsoft Office Customer Service
This role will be responsible for executing and monitoring day-to-day banking operations, ensuring accurate and timely processing of payments, reconciliations, and coordination with banks. The role supports treasury functions, manages bank documentation, and ensures compliance with internal policies and external regulations.Key responsibilities: Handle day-to-day banking operations including NEFT/RTGS/IMPS payments, fund transfers, and cheque issuance. Prepare and maintain accurate bank reconciliations for all company bank accounts. Liaise with banks for account management, transaction queries, and resolution of issues. Assist in the processing of vendor and employee payments after necessary approvals. Monitor bank balances and coordinate with the treasury team for fund planning and placement. Manage documentation related to opening/closing of bank accounts, KYC updates, and credit facilities. Ensure timely deposit and accounting of collections including cheques, online receipts, and cash. Support internal and external audits by providing relevant banking documentation and transaction records. Maintain and update banking master data in ERP/Accounting software. Ensure compliance with company policies, RBI regulations, and banking norms.Prerequisites: Bachelors degree in Commerce, Finance, or related field (MBA/CA Inter is a plus). 13 years of experience in corporate banking operations or finance. Proficiency in MS Excel and accounting software (e.g., Tally, SAP, Oracle). Familiarity with internet banking platforms and treasury management tools. Strong attention to detail, accuracy, and ability to work under tight deadlines. Good communication and interpersonal skills for coordination with internal and external stakeholders.Shift Schedule: Day only Job Type: Full-timeCONTACT TO HRM ( 9123627978) OR SEND YOUR CV TO WHATS APP DIRECT.
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Customer Support Coordinator

Skillmarks Management Pvt Ltd

Basic Computer Knowledge Customer Support Customer Service Officer Work From Home
Walk-In Interview Going On For Private BankFor Fresher Candidates.Qualification: - 12th Pass or GraduatesAge: - 18 Years to 28 YearsDesignation: - Customer Service officer & Office Executive.Location: - Kolkata, All Over West Bengal.Skills: - Good Communication with Good BehaviorBasic in Computer KnowledgeMale and Female both Can Apply For This Job--Candidate Should Be Go With Formal--Candidate Should Carry Their CV. 1 Copy Passport Size Photo, Academic Documents.Perks: - Full Time Permanent Job.***It is A Direct Company Department. Not Any Consultant Hub***Responsibilities and DutiesGood Working Capacity.BenefitsSalary + Incentives + P.F + Medical + E.S.I
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