Customer Service Representative 12th Pass Jobs in Mumbai

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : +91 90823 45002

Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.

Customer Service Representative for an International BPO

Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.

Customer service voice process bpo kpo

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Job Description TMRM Process (Motor Insurance)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIPosition Details:Process: TMRM (Motor Insurance)Job Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Motor Insurance Process (mandatory)Language: Good communication skills in English & HindiGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 17,000/- Incentives: Attractive performance-based incentivesKey Responsibilities:Handle inbound/outbound calls related to Motor Insurance.Assist customers with policy queries, renewals, and related services.Provide accurate information and ensure an excellent customer experience.Achieve daily/weekly process targets as per company requirements.

**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.

Outbound Soft Sales (Voice Process)Only Female CandidatesExcellent English communication V4 quality standardExperience: Freshers & Experienced both welcomeAge Limit: Up to 35 yearsSalary starts from Day OneDay Rotational Shift (9 hours)1 Rotational Week Off

Job Title:Healthcare Mediclaim Process Night Shift (International BPO)Job Location:[Location Mumbai]Pick-up and Drop Facility AvailableShift Timing:Night Shift (US Process)Fixed night shifts (Monday to Friday / Rotational weekly offs depending on company policy)Job Type:Full-time Voice Process (Inbound/Outbound as applicable)International BPO Healthcare DomainSalary:Up to 44,000 In-Hand per Month(Additional performance-based incentives may be applicable)Eligibility Criteria:Education: HSC (12th Pass) / Graduate Both Can ApplyExperience:Fresher or experience in healthcare/RCM/mediclaim process preferredPrior BPO experience (international voice) will be an added advantageCommunication:Excellent English communication skills (verbal and written) are mandatoryShould be comfortable speaking with international clientsRoles & Responsibilities:Handle calls related to mediclaim/insurance/healthcare servicesAssist patients/customers with queries regarding claims, billing, insurance coverage, approvals, denials, etc.Review and validate documents related to healthcare claimsMaintain accurate and up-to-date records in the systemEnsure adherence to quality standards and compliance guidelines (HIPAA, if applicable)Work collaboratively with teams to resolve escalations or claim issuesProvide exceptional customer service with a patient-centric approachKey Skills Required:Excellent English communication skillsStrong listening and problem-solving skillsKnowledge of US healthcare/insurance terms is a plusFamiliarity with claim processing, pre-authorizations, and denials handling is desirableBasic computer skills and familiarity with CRM systemsAdditional Benefits:Pick-up and Drop facility (night shift coverage)Attractive salary + performance incentivesExposure to international healthcare processesPaid training and learning opportunitiesTo Apply:Hussain HRCall :- 9137234426WhatsApp :- 7045288819

Job Title: Customer Service Executive International BPOLocation: Malad (Work from Office)Shifts: 24/7 Rotational ShiftsJob Description:We are hiring Customer Service Executives for an International BPO process based in Malad. The role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).Key Responsibilities:Handle inbound/outbound customer queries efficiently.Provide accurate information and resolve issues promptly.Maintain professionalism and quality in communication.Ensure customer satisfaction and follow company guidelines.Requirements:Qualification: Minimum HSC (12th pass) and above.Excellent verbal and written communication skills in English.Willingness to work in 24/7 rotational shifts.Freshers & experienced candidates both can apply.Benefits:Attractive salary package with incentives.Career growth opportunities in an international environment.Training provided by the company.

Multiple Sales & Customer Service Roles Altruist Technologies Pvt. Ltd. Location: Ghansoli MBP, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite Only) Company: Altruist Technologies Pvt. Ltd. Industry: BPO / Customer Service / Sales / InsuranceOpen Positions:Sales Executive Airtel Retention (Voice Process)Sales Executive BAGIC (Motor Insurance)Sales Executive SBI General InsuranceSales Executive IDFC Collection ProcessCustomer Service Executive ETLI IB (Inbound Process)Customer Service Executive Tata CFAB (Inbound Process)Customer Service Executive LG Inbound (Gujarati Speaking)Customer Service Executive OneAssist (Inbound Process)Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge Limit: 18 to 34 yearsGender: Male & Female candidates eligibleExperience:Freshers welcome6+ months experience preferred in Sales, Customer Service, or InsuranceLanguages:English: Average to Good communication requiredGujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handlingJob Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BAGIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)Salary Structure (In-hand):13,000/- to 18,000/- per monthProcess-wise:Airtel Retention: 14,750/-BAGIC: 16,000/-SBI Insurance: 13,000/- (Fresher), 16,000/- (Experienced)IDFC Collection: Up to 13,000/-Tata CFAB / LG / OneAssist: 16,000/- to 18,000/- (Lingual roles) Incentives: Attractive performance-based incentives for all rolesInterview Details:Mode: Face-to-FaceDays: Monday to SaturdayTimings: 11:00 AM to 05:00 PMAddress: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Altruist Technologies? Multiple roles across Sales & Customer Service Fixed Day Shifts with potential Sunday offs (role-based) Great for Freshers & Experienced candidates Professional work environment & career growth Reputed client processes Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssistHow to Apply? Walk-in Interviews from Monday to Saturday 11:00 AM to 05:00 PM Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai

Job Title: Sales Telemarketing ExecutiveLocation: IndiaExperience Required: Minimum 1 YearJob Type: Full-TimeIndustry: SaaS / Technology SolutionsJob Summary:We are looking for a proactive and tech-savvy Sales Telemarketing Executive to promote and sell a powerful CRM solution to businesses across India. The ideal candidate will have strong communication skills in English and Hindi, a minimum of one year of experience in telemarketing or inside sales, and a passion for helping businesses adopt digital tools to streamline operations.Key Responsibilities: Conduct outbound calls to potential clients to introduce and promote our CRM solution. Communicate effectively in English and Hindi to understand customer needs and present tailored solutions. Qualify leads and convert them into sales opportunities through consultative selling. Maintain accurate records of customer interactions and update CRM systems. Meet and exceed daily/weekly/monthly targets for calls, demos, and conversions. Handle objections and queries professionally, ensuring a positive customer experience. Collaborate with the sales and marketing teams to refine outreach strategies. Provide feedback on customer interactions to improve product positioning and messaging.Required Skills & Qualifications: Minimum 1 year of experience in telemarketing, telesales, or customer service. Fluency in both English and Hindi is mandatory. Excellent verbal communication and interpersonal skills. Tech-friendly: Comfortable using CRM tools, spreadsheets, and communication platforms. Strong persuasion and negotiation abilities. Basic understanding of sales principles and customer service practices.Preferred Qualifications: Experience in selling SaaS or tech products is a plus. Familiarity with tools like HubSpot, Zoho CRM, or Salesforce. Bachelor's degree in Business, Marketing, or related field (preferred but not mandatory).Benefits: Competitive salary and performance-based incentives. Opportunity to work with a fast-growing tech company.How to Apply:Send your resume to bibek.ba@technimus.com with the subject line:Application for Sales Telemarketing Executive

Hiring Freshers for Multiple BPO Roles in Mumbai & Navi Mumbai!We are hiring enthusiastic and motivated freshers for various voice and non-voice processes across top BPO companies in Mumbai & Navi Mumbai. If you're looking to kickstart your career in sales or customer service, this is the opportunity for you! Job Locations & Companies: Finmech [BPO Company] Majivada, Thane (Mumbai)Available Sales Processes:IDFC Bank Sales ProcessKotak Bank Sales ProcessChola Finance Sales ProcessRGI (Reliance General Insurance) Sales ProcessUpstox Investment Banking (IB) Process One Point One [BPO Company] Turbhe, Navi MumbaiAvailable Processes:SBI Renewal ProcessJFL (Dominos) Customer SupportGynoveda Inbound Customer Support Athena BPO Andheri East, MumbaiOpenings across inbound/outbound voice processes Salary:13,000 & Above (Based on Interview & Process)Incentives: Attractive performance-based incentives for sales roles Eligibility:Freshers welcome No prior experience requiredMinimum Qualification: 12th Pass / GraduateGood communication skills in Hindi and/or EnglishWillingness to work in voice-based processes (Sales/Customer Service) Shift Timing:Day Shifts / Rotational Shifts (depending on process) Hiring Process:Telephonic InterviewFace-to-Face Interview (Location specific) Why Apply?Start your BPO career with trusted companiesTraining providedCareer growth opportunitiesFriendly workenvironment

Ecommerce- blended ( voice +chat)Good English speaking skills required.Salary :Upto -16k to 18k + 1700 pacman Qualification: graduate freshers or + 6 Months ExpUpto 0 to 1.7k Performance IncentivesAny 6 day Working & Any 1 Rotational week off.Shift timing : Day shifts 8am to 12:30 pm Any -9 hrs Centralized pickup from Andheri and Ghatkopar Station - Centralized Home drop provided by the company No planned leaves for 6 monthsGraduate freshers can also apply .Joining from tomorrowWork from home after 2 months Depends on performance.Apprenticeship - 18k If the applicant has no Pf and uan

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276