Customer Service Representative Job Vacancies in Surat

Job Summary: UK based company dealing with customers of online store Follow up (with suppliers & courier) to ensure that appropriate actions are taken on customers' requests. Ability to listen carefully and understand British accentResponsibilities and Duties: Answer calls professionally to provide information about products, take/ cancel orders, or obtain details of complaints. Conduct regular outbound sales and follow-up calls to generate sales opportunities, convince customers to complete purchases, and encourage product reviews in line with company targets. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Willingness to solve customers' problems Refer unresolved customer grievances or special requests to designated departments for further investigation.Required Experience, Skills and Qualifications Fluent in English Excellent communication skills and ability to learn Knowledge of internet and ability to use Microsoft Office and email to quickly look up customer information Job Type: Full-time Schedule: UK shift

Front Desk Duties: Handle walk-in inquiries, incoming calls, route calls, and provide basicinformation about services. Record and maintain accurate data of walk-in clients in CRM & GoogleSheet Provide general administrative support, including scanning documentsand coordinating courier services Assist with other administrative tasks as assigned by managementTelesales Counselor Duties: Make new sales calls 150/ per day (Leads will be given by us). Ensure maximum documents are collected from clients and share thempromptly with the assigned counselor for further processing. Take regular follow-ups with counselors regarding application status, missingdocuments, and next steps in the process. Ensure to achieve Application Conversion Targets and Fees Payment Targets asassigned monthly & intake wise.Requisite Skills: Excellent communication skills (verbal and written) Proficiency in Microsoft Office Suite, especially Excel Strong organizational and multitasking abilities Customer service orientation Time management skills Ability to work with diverse populationsDesired Skills: Proven experience of 1 year as Front Desk or in Telesales is preferred

- Responsible for assisting passengers during check-in and boarding processes at the airport. This includes guiding passengers to the correct check-in counters, assisting with baggage drop-off, and ensuring timely boarding.- Handle customer inquiries and provide excellent customer service throughout their airport experience. This involves addressing questions regarding flight schedules, delays, baggage policies, and other concerns passengers may have.- Ensure the safety and security of passengers by following strict aviation security protocols. This includes screening passengers and their belongings, monitoring terminal areas, and reporting any suspicious activities to the appropriate authorities.- Collaborate with airline staff and ground crew to coordinate efficient aircraft turnarounds. This involves communicating with pilots, cabin crew, and maintenance personnel to ensure all flights depart on time.- Assist with airport operations such as ticketing, gate assignments, and managing flight information displays. This role requires attention to detail and quick problem-solving skills to handle unexpected challenges.- Maintain a professional and courteous demeanor at all times when interacting with passengers and colleagues. Strong communication skills and a positive attitude are essential for this role.

Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

He/She has to give support to the customerBilling knowledgeFood counter handlingGround floor handlingEnglish communication.

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Job Openings for 15 CSR Executive (Airlines) Jobs for Freshers in Ajmer, Rajasthan, Ludhiana, Punjab, Surat, Gujarat, Indore, Madhya Pradesh, Ghaziabad, Uttar Pradesh, Meerut, Uttar Pradesh, Chandigarh, Varanasi, Uttar Pradesh, Lucknow, Uttar Pradesh, Kanpur, Uttar Pradesh, NA, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in CSR etc.,

Key Responsibilities:Sales Support:Assist the sales team in day-to-day activities, including order processing, contract preparation, and quote generation.Coordinate with the sales team to ensure accurate and timely responses to client inquiries.Client Communication:Act as a point of contact between clients and the sales team.Address customer queries, resolve issues, and provide product/service information.Sales Documentation:Prepare and maintain sales-related documents and reports.Ensure all contracts and agreements are complete and compliant.Inventory Management:Monitor inventory levels and coordinate restocking as necessary.Work with the warehouse team to ensure timely order fulfillment.Sales Data Analysis:Analyze sales data and prepare reports to identify trends and opportunities for improvement.Assist in developing sales forecasts and strategies.Event Coordination:Assist in organizing and coordinating sales events, trade shows, and promotional activities.Qualifications:Bachelor's degree in Business Administration, Marketing, or a related field.Proven experience in a sales support or coordination role is a plus.Excellent organizational and multitasking skills.Strong attention to detail and problem-solving abilities.Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).Effective communication and interpersonal skills.

A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. They are often responsible for front-facing duties that directly impact the customer's experience of an organisation. They may also lead a team of customer service professionals and educate them on how to tackle customer queries.

Requried Smart candidates who can communicate through english . We are having BPO its medical billing sector

Votiko Solutions Private Limited - Nurturing Careers, Linking Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesBoost Your Career Path! Work From Home - Seizing Opportunities Across IndiaAbout Us: Become a part of Votiko Solutions, a prominent entity in the BPO industry, known for its exceptional call center services. Our commitment extends beyond excellent customer interactions; we are focused on promoting personal growth. Become a member of our dynamic team, where your abilities are recognized, and your path to success aligns with our collective vision.Job Overview: As a Call Center Executive, you will play a crucial role in delivering outstanding service. Operating from your home office, you will engage in telemarketing, manage various inbound and outbound calls, and provide exceptional customer support. Votiko presents a nurturing environment where your career aspirations can flourish without constraints.Job Responsibilities:1. Drive telemarketing efforts, including lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for both B2B and B2C customers.3. Deliver exemplary customer support through various channels, including phone, email, and live chat.4. Diligently strive to exceed predetermined performance metrics.Requirements:1. Minimum of 3 years of experience in an international call center environment.2. Proficient in English with outstanding communication skills.3. Age requirement of 40 years or younger.4. Proven track record in telemarketing and customer support positions.5. Necessary to possess a personal laptop and a stable broadband connection for efficient remote work.Rewards and Opportunities: Competitive salary between 20,000 to 40,000, depending on experience. Lucrative incentives tied to performance outcomes. Flexibility to work from home.Are you prepared to enhance your career as a Call Center Executive in a leading call center? Make the move!

We are looking for a skilled pizza maker to prepare high-quality pizzas according to customers orders. The pizza makers responsibilities include preparing pizza dough, cutting, grating, or slicing various ingredients, and removing pizza debris from the pizza ovens. You should also be able to maintain a clean workstation at all times.As a pizza maker, you should ensure that kitchen safety protocol is properly followed. Ultimately, a top-notch pizza maker should be able to train and mentor kitchen staff.Pizza Maker Responsibilities:Preparing pizza dough, sauces, and various toppings, such as tomatoes, peppers, mushrooms, onions, and meats.Monitoring the temperature of the pizza ovens as well as cooking times.Preparing high-quality pizzas according to company recipes.Monitoring inventory and placing orders for more supplies as needed.Cleaning workstations before pizza preparation.Ensuring that all utensils and cooking equipment are sterilized before each use.Plating or packaging pizzas accordingly.Managing all food order slips and ensuring that customers orders are completed in a timely manner.Disposing of expired or spoiled ingredients at the end of each shift.Pizza Maker Requirements:High school diploma or GED.A food handlers license is preferred.Proven food preparation and food handling experience.Working knowledge of proper food handling procedures.The ability to follow standardized recipes.The ability to work in a fast-paced environment.The ability to work in a team.Excellent communication skills.Exceptional customer service skills.

We are looking for a friendly and customer service-oriented Retail Sales Associate to work in the store. The retail sales associate is responsible for welcoming customers, answering any queries about the stock, and helping customers ring up their purchases.As a retail sales associate, you must have excellent interpersonal skills. A good retail sales associate balances achieving sales targets while respecting the needs of customers.Retail Sales Associate Responsibilities:Greet customers.Help customers find items they are looking for.Advertise current specials to customers.Ring up purchases.Keep the storeroom neat and organized.Ensure that an accurate record of the inventory is kept.Elevate complaints to management.Retail Sales Associate Requirements:Excellent interpersonal skills.Basic mathematic skills.Ability to work flexible hours.Prior experience in retail.Ability to work in a team.

*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders*Coordinate with the Dispatch team and ensure timely delivery of products with quality output*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc*Look for various mediums of expansion for e-commerce*Handling customer issues & grievances*Follow the Order Management Process*Coordinate with the CRM Executive for creating Database & Analytic*Maintaining relationships with the Customers*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities

We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma