185

Service Manager Job Vacancies in Delhi NCR

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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Bawana Delhi
Customer Relationship Customer Service Customer Care Problem Management Customer Handling Customer Support Interpersonal Skills MS CRM Service Marketing Customer Management Tally
We are looking for a dedicated Customer Relationship Manager to strengthen our connection with clients and ensure their satisfaction. The ideal candidate has 1-2 years of experience and will work full-time from our office in Bawana, Delhi.Key Responsibilities:1. Client Interaction: Engage with customers through calls and meetings to understand their needs and gather feedback, ensuring they feel valued and heard.2. Account Management: Monitor customer accounts to maintain strong relationships, addressing any issues promptly to retain client loyalty.3. Problem Solving: Identify and resolve customer complaints effectively, providing timely solutions that enhance customer satisfaction and trust.4. Reporting: Keep detailed records of customer interactions and feedback, reporting on customer trends and potential areas for improvement.5. Collaboration: Work closely with marketing and product teams to relay customer insights, helping shape services and offerings that meet client demands.Required Skills and Expectations:Candidates must have a degree and a strong understanding of customer service principles. Excellent communication and interpersonal skills are essential for building relationships. A proactive attitude toward problem-solving is necessary, along with the ability to work independently and in a team setting. Familiarity with CRM software is a plus. We expect a positive and enthusiastic approach to client management that fosters long-term partnerships. This role is ideal for females who are passionate about customer relations and seek to grow in a dynamic environment.
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  • 0 - 5 yrs
  • 27.5 Lac/Yr
  • Gurgaon
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Customer Service Ground Manager Air Cargo Airport Ramp Grooming Basic Computer Skills Aircraft Maintenance Hard Working
We are seeking enthusiastic Airport Ticketing Staff to join our team in Gurgaon, India. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about travel. Key Responsibilities: - Ticket Sales: Assist customers in purchasing tickets for domestic and international flights, ensuring they receive accurate information about flight schedules and fares. - Customer Service: Provide excellent service by answering customer inquiries, resolving issues, and guiding them through the ticketing process. - Check-In Support: Help passengers check in for their flights, providing them with boarding passes and informing them about baggage rules. - Record Management: Maintain accurate records of ticket sales and passenger data, ensuring that all information is documented correctly for reporting purposes. - Collaboration: Work closely with other team members and airport staff to ensure the service runs smoothly and efficiently, contributing to a positive travel experience for customers. Required Skills and Expectations: Candidates should possess strong communication skills and a friendly demeanor to assist customers effectively. Attention to detail is essential to ensure accurate ticket processing. Proficiency in basic computer skills is required to manage ticketing systems. Punctuality and a professional appearance are expected at all times. Both experienced candidates and freshers are welcome, making this an excellent opportunity for those looking to start their careers in the travel industry.
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Looking For VP Business Development

A Square Technologies Pvt. Ltd.

  • 10 - 15 yrs
  • 50+ Lakh/Yr
  • Gurgaon
Business Advisory Services Transformation Manager CRM Strategy Business Growth CRM Implementation Deal Closures Strategy Consulting Management Consulting
The VP of Sales and Advisory Transformation Practice will report directly to the SVP Transformation. Key performance indicators (KPIs) for this role will include revenue growth, successful deal closures, CRM implementation success, client satisfaction scores, and team development metrics.
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Opening For Service Manager

Ecologics India Private Limited

  • 2 - 6 yrs
  • 6.5 Lac/Yr
  • Gurgaon
Project Management Team Leadership Technical Knowledge Quality Assurance Problem Solving Process Improvement Customer Relationship Management Communication Data Analysis Vendor Management Risk Management Training and Development
We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. Team Management: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. Service Delivery: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. Customer Engagement: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. Performance Analysis: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. Operational Coordination: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. Customer Service: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. Baggage Handling: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. Screening and Security: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. Information Desk Support: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. Emergency Procedures: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Noida
B2B Sales and Lead Generation Client Acquisition and Account Management Negotiation and Contract Closing Revenue Forecasting and Pipeline Management Upselling and Cross-selling Recruitment Services Proposal and Pitch Development Industry-specific Hiring Knowledge Knowledge Of Talent Markets Relationship Management Strong Verbal and Written Communication
Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelor
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  • 8 - 14 yrs
  • 2.5 Lac/Yr
  • Ghaziabad
Budget Management Contract Negotiation Property Maintenance Security Protocols Customer Service Inventory Management Communication Skills
We are seeking a highly skilled Estate Manager with 8 to 14 years of experience to oversee the effective management of our estate in Ghaziabad. The ideal candidate will possess a strong background in property management, combining both practical and administrative skills.Key Responsibilities:- Property Management: Oversee the maintenance and management of the estate, ensuring all facilities are in excellent condition and comply with safety regulations.- Staff Supervision: Manage and coordinate a team of staff who handle various estate operations, providing guidance and ensuring they meet performance standards.- Budget Management: Develop and manage the estate budget, carefully monitoring expenses and ensuring that financial goals are met.- Vendor Liaison: Negotiate contracts and manage relationships with external vendors and service providers to ensure quality service and cost-efficiency.- Event Coordination: Plan and oversee events and activities taking place on the estate, ensuring they are well-organized and executed smoothly.- Security Management: Ensure the estate has effective security measures in place to protect property and residents, regularly reviewing security protocols.Required Skills and Expectations:Candidates must possess a BA or B.Sc degree or have completed a relevant vocational course. Strong leadership and communication skills are essential, along with the ability to multitask and solve problems efficiently. The ideal candidate should be organized, detail-oriented, and capable of making informed decisions. Proficiency in budgeting and financial management is expected, as well as familiarity with property management software. A proactive approach to maintenance and operations is crucial for success in this role.
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Jobs by Popular Location

  • 10 - 15 yrs
  • 12.0 Lac/Yr
  • Delhi
Travel Sales Inbound Customer Service Team Manager Travel Arrangements Sales Process Travel Operations
We are looking for an experienced hospitality professional from the inbound travel trade ecosystem to lead sales and reservations for a luxury heritage hospitality setup in Old Delhi.The role requires someone with strong inbound tourism exposure, excellent relationships within the travel trade ecosystem, and the ability to drive occupancy, bookings, and guest experience through strategic partnerships and effective reservation management.Key ResponsibilitiesDrive inbound sales across FIT, group, and corporate segmentsManage reservations, occupancy planning, inventory, and rate strategiesBuild and maintain strong relationships with DMCs, international tour operators, travel agents, and OTA platformsConvert inquiries into confirmed bookings through proposal management, negotiations, and timely follow-upsCoordinate closely with operations and guest services teams to ensure seamless guest experiencesLead and mentor the reservations team to ensure operational efficiency and service excellenceMonitor market trends, competitor activity, and customer preferences to drive business growthMaintain accurate reservation records, forecasting, and reporting systemsIdeal Candidate10-15 years of experience in hotel sales and reservations within luxury, boutique, or heritage hospitalityStrong network within inbound travel trade and DMC ecosystemDeep understanding of international inbound tourism markets and buyer behaviourStrong communication, negotiation, and stakeholder management skillsProficiency in PMS/CRS systems and OTA managementCandidates should preferably be based out of DelhiImportant NoteCandidates from inbound travel trade backgrounds will be strongly preferredCandidates from domestic travel trade or outbound travel trade backgrounds will not be suitable for this role Interested candidates can share their profiles at:jobs@thepeopleorder.com
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  • 0 - 6 yrs
  • Nehru Place Delhi
Financial Planning Leadership Relationship Manager Wealth Management Life Insurance Advisor Financial Services
We are looking for ambitious individuals to join our team as Wealth Management and Financial Consultants. This is a unique entrepreneurial opportunity designed for those who want to build their own business with zero capital investment and unlimited earning potential.Key ResponsibilitiesFinancial Advisory: Educate and guide clients on various financial products, including Marriage Plans, Saving Plans, Retirement Pension Plans, and Market-Linked Plans (ULIPs).Network Utilization: Leverage your personal and professional network to provide customized financial protection and wealth creation consulting.Portfolio Management: Help families and individuals secure their future through strategic financial planning (Children's education, marriage, and retirement).Business Development: Operates with an entrepreneur mindset to expand your client base and advisory team.Candidate RequirementsEducation: Graduate / Chartered Accountant (CA) / Retired Professionals / MBA.Experience: Prior experience in Sales, Industrial Sales, or Finance is a plus, but not mandatory.Skills: Excellent communication skills, networking ability, and a self-motivated Business Owner attitude.Mindset: Interest in socio-entrepreneurship and helping others achieve financial security.What We Offer (Benefits)Zero Investment: Start your professional journey without any upfront costs.High Earning Potential: No fixed salary cap; earnings are based on performance and commissions.Flexibility: Work-from-home, part-time, or freelance options available to suit your schedule.Global Recognition: Opportunity to achieve international benchmarks like MDRT (Million Dollar Round Table).Training & Support: Comprehensive professional training and mentorship provided by industry experts.
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  • 8 - 14 yrs
  • 12.0 Lac/Yr
  • Manesar Gurgaon
Project Manager Project Planning Paint Shop Incharge
Job descriptionFinalization of BOM/BOQ in coordination with the Engineering/Design teamDevelop and manage project schedules and timelinesEnsure smooth handover of BOM/BOQ to the Purchase DepartmentRequired Candidate profileCoordinate with Design & Engineering teams for project executionManage DAP planning and coordination(Mechanical / Electrical / Industrial
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  • 5 - 8 yrs
  • Gurgaon Sector 63
International Sales Cold Calling Inside Sales Client Management Outbound Calling Calling B2B Sales Customer Handling IT Service Sales End to End Sales Business Development IT Sales
Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.
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Hiring Relationship Manager For Delhi

Resurgo Consultants Pvt Ltd

  • 3 - 9 yrs
  • 22.5 Lac/Yr
  • Delhi
Customer Relationship HNI Acquisition BFSI Customer Service Casa Manager
We are looking for a dedicated Relationship Manager to join our team in Delhi. In this role, you will be responsible for fostering and managing strong relationships with clients. Your objective will be to ensure client satisfaction and drive business growth.Key Responsibilities:- Client Relationship Management: Build and maintain strong connections with clients, understanding their needs and addressing any concerns to ensure satisfaction.- Account Monitoring: Regularly monitor client accounts to identify potential issues or areas for improvement, providing timely solutions to enhance client experience.- Sales Support: Collaborate with the sales team to identify opportunities for upselling or cross-selling products and services, helping to achieve sales targets.- Performance Tracking: Analyze client feedback and data to measure relationship success and develop strategies for better engagement and retention.- Reporting: Prepare and present reports on client status and relationship progress to senior management, ensuring transparency and effective communication.Required Skills and Expectations:- Candidates should have 3 to 9 years of experience in a relationship management role or similar, showcasing a strong track record in client service.- Excellent communication and interpersonal skills are essential for building rapport with clients and responding effectively to their needs.- Strong analytical and problem-solving abilities will be required to identify client issues and propose viable solutions.- Candidates should be goal-oriented and have a proven ability to contribute to team success while managing multiple client accounts.- Comfort with data analysis and reporting tools is a plus to help in tracking client engagement and performance metrics. If you meet these qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply!
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  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Nirman Vihar Delhi
Shop Keeper Shop Manager Teamwork Problem Solving Customer Service
We are looking for a dedicated and friendly female Shop Keeper to join our team in Nirman Vihar, Delhi. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in retail.As a Shop Keeper, you will be responsible for managing the day-to-day operations of the store. You will greet and assist customers, helping them find products and answering their questions. You will also handle the cash register, process transactions accurately, and maintain a tidy shop environment. Keeping track of inventory, restocking shelves, and organizing displays are important tasks to ensure the shop looks appealing and is well-stocked, allowing for a seamless shopping experience.The ideal candidate should have good communication skills, a friendly demeanor, and a strong desire to provide excellent customer service. Being organized and detail-oriented is essential, as you will manage cash handling and keep records accurately. We expect you to have basic math skills for handling transactions and a good understanding of sales principles. A willingness to learn and adapt to the fast-paced retail environment is crucial.If you are motivated, eager to learn, and enjoy interacting with people, we encourage you to apply. This role will provide you with valuable experience in the retail industry while contributing to our welcoming shop atmosphere.
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Looking For General Manager Service

Helpto Manpower Consultancy

  • 4 - 7 yrs
  • 5.0 Lac/Yr
  • Faridabad
ISO Audit IATF
Key Roles & Responsibilities:Administration & Operations Oversight:
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  • 2 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Interpersonal Skills Social Worker Social Service News Anchor Corporate Social Responsibility NGO Management Media Relations Pr Manager Sales Media Sales Digital Sales
Dynamic Personal Secretary & Assistant to a Media Consultant, combining executive support with business development. The role involves client identification, pitching, delivery, and account management while staying flexible to the consultants schedule.ResponsibilitiesIdentify and connect with potential clientsSupport in pitches, proposals, and presentationsCoordinate delivery of projects and manage client accountsTravel along for business and deliveryAct as a trusted partner, adaptable to changing prioritiesRequirementsGraduate in Business/Media/Communication25 years client-facing or assistant experienceStrong communication & organizational skillsProficiency in MS Office/CRM toolsWillingness to travel extensively
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Relationship Manager - Full Time

Nakshatra Business Management

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Service BFSI Interpersonal Skills Negotiation Skills HNI Acquisition Team Management Skills
Wealth Management, Financial Planning, Financial Advisory through your personal and professional circle. Visit them or, elaborate over the phone and sketch the suitable financial gap for them. And maintain the strong relationship with them
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  • 0 - 1 yrs
  • GT Karnal Road Delhi
Basic Math Skills Cash Register Operation Cash Handling Inventory Management Customer Service
The Shop Manager will be responsible for overseeing the daily operations of the store located at GT Karnal Road, Delhi. Key responsibilities include managing inventory, supervising staff, ensuring customer satisfaction, and maximizing sales. The ideal candidate should have strong leadership skills, excellent communication abilities, and a high school diploma. They should also be detail-oriented, customer-focused, and able to work well under pressure.
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  • 3 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Sector 63
Project Planning Project Execution Service Delivery Team Handling Customer Management
JD- Project Manager (Web Development)As the project manager, you will get to wear many hats and ultimately lead mid-size to large web development projects from initial concept to launch. Youll guide clients through the entire web design and development process, working with our design, development, content, and marketing teams, to create lead-generating and brand-focused websites. Our project managers are responsible for the overall strategy and success of their projects from beginning to end.Lead complex web / ecommerce projects through discovery and planning to development implementation.Define the scope of the project in collaboration with other key stakeholders.Develop content strategies, sitemaps, and wireframes tailored to business goals and vision.Lead ecommerce project plan, requirement gathering, product requirements and user workflows.Leverage data and analytics to guide design, UX, and UI of client projects.Provide technical and functional direction to team members, as well as assign and manage the workload.Monitor project progress and scope to report statuses to management and clients alike.Manage and review quality of work to ensure it meets company standards.Manage project tasks and communication with team and keep projects on budget and on-time.Assist with preparing project proposals, including work items, creating cost estimates, and developing project schedules.Manage client communication and expectations and conduct weekly client status meetings.Required:Strong communication and interpersonal skills with a great vision of successAccount management / client-facing experience 3+ yearsWebsite project management and/or web development experience 3+ yearsAdvanced knowledge of WordPress and Woo CommerceExperience with project management tools, preferably TeamworkExperience with design tools such as Photoshop, XD, FigmaA success-focused mindset and ability to creatively problem solveAbility to effectively organize and prioritize tasks in a fast-paced environmentPreferred:3+ years of IT sector experienceUnderstanding of SEO and digital marketing concepts and strategyExperience with ShopifyExperience with CRMs, preferably HubSpotExperience with HTML, CSS, PHP, and hosting setup is a plusQualification:Bachelor's degree in Computer Science, or a related field (Master's degreepreferred).Experience: 4+ YearsJob Type: Full-timeSalary: 40K- 50K
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  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Service Interpersonal Skills BFSI Negotiation Skills Team Management Skills
*Looking for Immediate Joiner**Relationship Manager in Club Mahindra**Location* : Jasola New Delhi*Experience* : Only 1-3 Yrs of experience into Direct Sales/B2C/Insurance/Phrma/Real Estate/Edtech with *Excellent Communication Skill*#Salary* : 3.5 to 4.5LPA (1 Lac Variable +Travel Reimbursement+ Incentive) (Depend on Interview and Hike 10%-30% on Previous Salary Package), #Desired_Profile:Generate lead of HNI(High-Net-worth-Individual ) for Sales PresentationMetro Achieving stretched targets in a result-focused environmentPreparing pre-sales proposals for prospective clientsHandling objections and resolving member/ customer conflicts by constantly #Share_Your_Resume : WhatsApp your resume8005930431
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  • 2 - 6 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Relationship Manager Financial Services Mutual Funds Mutual Funds Sales
Job descriptionWe are seeking a detail-oriented Paraplanner (Relationship Manager) to support our financial planning and wealth management team. In this role, you will assist in preparinginvestment plans, conducting mutual fund research, and managing essential documentationRequired Candidate profileFinancial PlanClient Relationship ManagementMarket & Product KnowledgeCompliance & Process Adherence
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  • 2 - 6 yrs
  • 8.0 Lac/Yr
  • Gurgaon
Sales Manager BFSI Mutual Funds BFSI SALES NBFC
Job descriptionWe are looking for a dynamic Sales Manager to drive business growth and build strong client relationships. The role involves guiding clients toward suitable financial solutions by understanding their financial needs and mf and insurance products.Required Candidate profileClient Acquisition & Business DevelopmentFinancial ServicesClient Relationship ManagementMarket & Product Knowledge
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Marketing Banking Financial Products Mutual Funds Insurance Sales Mortgage Loans Customer Relationship Customer Service BFSI Interpersonal Skills HNI Acquisition Negotiation Skills Team Management Skills
Job description :- Technical/Software Skills (if any) __Computer MS word / Office, emailbuilds and maintains strong, positive connections with clients to ensure their satisfaction and loyalty. They act as a liaison between the company and its clients, identifying needs, providing support, and resolving issues. Relationship Managers also look for opportunities to grow business through upsells and new client acquisition. Key Responsibilities ___Marketing of Financial products like Mutual Funds, Insurance, Loans
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  • 0 - 5 yrs
  • 27.5 Lac/Yr
  • Faridabad
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Customer Service Ground Manager Air Cargo Airport Ramp Grooming Basic Computer Skills Aircraft Maintenance Hard Working
We are looking for dedicated Airport Ticketing Staff in Faridabad, India. This entry-level position is ideal for individuals looking to start their career in the aviation industry, with no prior experience required. The role involves assisting passengers with ticketing and ensuring a smooth travel experience.Key Responsibilities:- Ticket Booking and Issuance: Assist passengers in booking flight tickets, making sure all information is accurate and providing them with their tickets promptly.- Customer Service: Answer passenger inquiries regarding flights, schedules, and prices, ensuring a pleasant experience for all customers.- Check-In Assistance: Help passengers check in for their flights, ensuring they have all necessary documents and guiding them through the check-in process.- Problem Resolution: Handle any issues or complaints that passengers may have, providing solutions and maintaining a calm and professional demeanor.- Collaboration with Airlines: Communicate with airline representatives to stay updated on flight schedules and ensure the availability of seats.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly attitude to provide top-notch customer service. Basic computer skills are essential since ticket booking systems will be used regularly. Attention to detail is crucial for processing tickets accurately. The ability to work in a fast-paced environment is important, as airport operations can be busy and time-sensitive. Candidates must be willing to work flexible hours, including weekends and holidays.
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Cargo Loader Airport Ticketing
We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. Team Coordination: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. Operations Management: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. Passenger Assistance: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. Safety Compliance: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. Reporting: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Airline Ground Staff Air Port Ground Staff Ground Airlines Ground Airport
We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- Team Management: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- Operations Coordination: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- Customer Service: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- Training and Development: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- Safety Compliance: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Ground Handling Airport Operation Air Cargo Ground Operation Customer Service Airport Ramp Ground Staff Activities Ground Handling Cargo Handling Airport Cargo Ground Management Ground Manager Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Aviation Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground
As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. Supervise Ground Staff: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. Manage Daily Operations: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. Customer Interaction: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. Coordinate with Other Departments: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. Monitor Performance: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.
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Looking For Service Operations Manager

Helpto Manpower Consultancy

  • 4 - 5 yrs
  • 6.5 Lac/Yr
  • Greater Noida
Service Desk Ser Desk Manager
Infrastructure Management: Oversee servers (physical/virtual), networks, storage, cloud services (AWS, Azure), and applications.User & Support Services: Manage help desk, desktop support, and provide Level 1-3 support, resolving user issues.System Reliability: Monitor performance, ensure uptime, manage backups, and develop disaster recovery/business continuity plans.Security & Compliance: Implement security protocols, manage firewalls, antivirus, and ensure compliance with regulations.Team & Vendor Management: Lead IT staff, manage vendors, negotiate contracts, and manage budgets.Strategic Planning: Plan for future IT needs, implement new technologies, and align IT with business objectives.
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Noida
B2B Sales and Lead Generation Client Acquisition and Account Management Negotiation and Contract Closing Revenue Forecasting and Pipeline Management Upselling and Cross-selling Recruitment Services Proposal and Pitch Development Industry-specific Hiring Knowledge Knowledge Of Talent Markets Relationship Management Strong Verbal and Written Communication
Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelors degree in Business Administration, HR, Marketing, or related fieldMBA or equivalent qualification preferredExperience38 years of experience in business development or salesMinimum 2+ years in recruitment, staffing, or HR consulting industryProven track record of meeting or exceeding sales targetsKey Performance Indicators (KPIs)Revenue and profit targets achievedNumber of new clients acquiredClient retention and repeat businessConversion ratio and pipeline growthSLA adherence and service qualityPreferred / Value-Added SkillsExperience in IT, healthcare, BFSI, or manufacturing recruitmentExposure to contract staffing and payroll modelsEmployer branding or recruitment marketing knowledgeInternational recruitment exposure
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