75

Customer Sales Executive Job Vacancies in Bihar

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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Patna
Good Communication Customer Relationship Retail Sales Field Sales
As a Field Sales Executive based in Patna, you will play a crucial role in driving sales and building strong customer relationships. This full-time position is open to male candidates who have completed at least their 12th grade education.Key Responsibilities:- Prospecting New Clients: Actively seek out new customers by identifying potential leads in the market to expand the customer base.- Conducting Sales Visits: Meet clients in person to present products and services, demonstrating their benefits and how they meet customer needs.- Building Relationships: Establish and maintain strong relationships with existing clients to ensure satisfaction and encourage repeat business.- Achieving Sales Targets: Work towards meeting and exceeding monthly and quarterly sales goals to contribute to the company's growth.- Collecting Market Feedback: Gather insights and feedback from the market to inform product development and improve customer service.- Reporting Sales Activities: Maintain accurate records of sales activities, keeping management updated on progress and challenges.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with clients and present product information. A basic understanding of sales principles and a commitment to achieving targets are essential. Previous experience in sales is a plus, but not mandatory. Candidates should be self-motivated, organized, and able to work independently while being solutions-oriented to address customer needs efficiently. Resilience and adaptability in a dynamic working environment are also important traits for success in this role.
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  • 0 - 1 yrs
  • Female
  • Patna
Customer Relationship Sales Process Customer Handling International BPO Outbound Calling Call Center
We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.
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  • Fresher
  • 6.0 Lac/Yr
  • Siwan
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an enthusiastic Airline Customer Service Executive to join our team in Siwan, Bihar. This role is ideal for fresh graduates who are passionate about delivering excellent service in the airline industry. As an Airline Customer Service Executive, your primary responsibility will be to assist passengers with their inquiries and provide support throughout their travel experience. Key responsibilities include:- Customer Assistance: Greet customers warmly and assist them with booking inquiries, ticket changes, and general travel information.- Issue Resolution: Handle customer complaints and concerns efficiently, ensuring a positive experience and resolution.- Check-in Support: Guide passengers through the check-in process, helping them with boarding passes and baggage information.- Communication: Keep customers informed about flights, delays, cancellations, and other important travel information.- Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and support daily operations.Candidates should possess strong communication skills, a friendly attitude, and the ability to work well in a team environment. You should be customer-focused and able to handle stressful situations calmly and professionally. A positive attitude and desire to learn new skills are essential for success in this role. It is important that you have completed at least your 10th grade education. Join our team to help create memorable travel experiences for our customers!
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  • Fresher
  • 3.0 Lac/Yr
  • Patna
Good Communication Skills Telecommunication Outbound Calling Voice Process Cold Calling BPO Sales Call Center BPO Call Center Customer Focus
We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Patna. This is a full-time work-from-home position suitable for freshers who have completed their 10th standard education.Key Responsibilities:- Make Outbound Calls: Engage with potential customers by making calls to inform them about our products and services.- Customer Interaction: Handle queries and provide information about offerings while maintaining a friendly and professional demeanor.- Data Entry: Accurately record customer interactions and maintain updated records in our system for follow-up purposes.- Achieve Targets: Work towards meeting daily and monthly calling targets set by the management to contribute to the teams success.- Feedback Collection: Gather customer feedback and suggestions to help improve our products and services.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage with customers.- Listening Skills: Ability to listen attentively to customer needs and respond appropriately, ensuring a better customer experience.- Self-Motivated: A proactive attitude is important to meet targets and maintain enthusiasm during calls.- Basic Computer Skills: Familiarity with computers and basic software applications to manage data and communicate effectively.- Time Management: Ability to manage time efficiently and handle multiple tasks effectively in a fast-paced environment.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Darbhanga
Customer Relationship Direct Sales Agency Sales
As a Field Sales Executive in Darbhanga, you will be responsible for promoting and selling our products to potential customers. This role requires a proactive approach and excellent communication skills. Key Responsibilities:- Customer Engagement: Actively reach out to potential customers, introducing them to our product offerings and understanding their needs. This builds rapport and helps identify business opportunities.- Sales Execution: Meet or exceed sales targets by engaging with clients, conducting presentations, and closing deals. Your ability to persuade and negotiate is crucial in driving revenue.- Market Research: Gather information on customer preferences, market trends, and competitor activities. This data is essential for tailoring sales strategies and improving service delivery.- Reporting: Maintain accurate records of sales activities, customer interactions, and feedback. This information will help in evaluating performance and refining sales approaches.- Team Collaboration: Work closely with colleagues and other departments to ensure smooth order processing and customer satisfaction. Teamwork is vital for achieving overall business goals.Required Skills and Expectations:- Strong communication skills with the ability to speak clearly and persuasively to customers.- Self-motivated and goal-oriented, with a passion for sales and a willingness to learn.- Basic understanding of sales techniques and customer service principles.- A positive attitude and professional demeanor, as you will be representing the company in the field.- Must be male and possess at least a 12th-grade education.- Willingness to work full-time from the office and travel locally as needed. This role is perfect for individuals looking to start their career in sales and make a significant impact in a dynamic environment.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Purnia
Calm Under Pressure Cultural Awareness Listening Skills Empathy Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Communication
We are seeking an Airline Customer Service Executive to join our team in Purnia. This is a full-time position suitable for individuals with little to no prior experience. The role involves assisting customers with their travel needs and ensuring a smooth experience throughout their journey.Key Responsibilities:- Assist Passengers: Help travelers with ticket bookings, cancellations, and changes to their itineraries. This includes understanding their needs and providing accurate information.- Provide Information: Offer details about flight schedules, baggage policies, and travel regulations. Clear communication is essential to help customers make informed decisions.- Address Complaints: Handle and resolve customer inquiries or complaints calmly and professionally. Work to ensure customer satisfaction and enhance their travel experience.- Coordinate with Airline Staff: Work closely with pilots, cabin crew, and ground staff to facilitate smooth operations and communications regarding flight status and passenger queries.- Maintain Records: Keep accurate records of customer interactions and transactions. Good organizational skills are necessary to ensure easy access to information.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and effectively to customers.- Customer-focused approach: Commitment to providing excellent service and ensuring customer satisfaction.- Problem-solving abilities: Capability to handle unexpected situations and resolve issues promptly.- Basic computer skills: Familiarity with office applications and airline reservation systems is a plus.- Team player: Willingness to collaborate with colleagues and work effectively in a team environment. This role presents an exciting opportunity for individuals looking to start their careers in the airline industry.
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Retail Sales Executive - Full Time - Freshers

Hanumanta group of enterprises

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Sultanganj Bhagalpur
Marketing Retail Sales Customer Handling Direct Sales Counter Sales Target Achievement Sales
Join our team as a Retail Sales Executive in Sultanganj, Bhagalpur. This role involves interacting with customers to provide exceptional service and promote our products. Ideal for individuals with little to no experience, this position offers a chance to develop skills in sales and customer relations.Key Responsibilities:1. Customer Engagement: Interact with customers in the store, answering questions and helping them find products to meet their needs.2. Sales Support: Assist in promoting products and driving sales through effective communication and relationship-building with customers.3. Inventory Management: Help maintain stock levels by assisting with inventory checks and ensuring products are displayed attractively.4. Transaction Processing: Handle cash and card transactions accurately and efficiently at the point of sale.5. Feedback Collection: Gather and report customer feedback to help improve service quality and product offerings.Required Skills and Expectations:Candidates should possess strong communication skills, with an ability to engage customers and understand their needs. A customer-focused attitude is essential, as is the ability to remain calm and professional in high-pressure situations. Attention to detail is important for accurate transactions and inventory management. Applicants should be willing to learn and adapt quickly to new challenges. A positive attitude and teamwork spirit will contribute to a successful retail environment.
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  • Fresher
  • 2.3 Lac/Yr
  • Muzaffarpur
Customer Relationship Retail Sales Marketing Communication Management Skills Field Sales b2c Marketing Selling Skills Lead Generation Sales and Demonstrations
We are looking for a motivated Field Sales Executive intern to join our team in Muzaffarpur, India. This position is ideal for freshers who are ready to learn and grow in a sales environment.Key Responsibilities:- Sales Outreach: Actively reach out to potential customers, introducing our products and services to generate interest and sales opportunities.- Relationship Building: Develop and maintain strong relationships with clients, ensuring their needs and concerns are addressed promptly to foster loyalty.- Market Research: Gather information about competitors and market trends to support sales strategies and improve performance.- Reporting: Regularly report on sales activities and outcomes, helping to identify successful methods and areas for improvement.Required Skills and Expectations:Candidates must possess strong communication skills, as engaging and persuading potential customers is essential for success in this role. A good understanding of customer service principles and basic sales strategies is important; however, we welcome fresh perspectives and enthusiasm. The ability to work independently and manage time effectively while being self-motivated is crucial, as this internship allows you to work from home. We expect a positive attitude, willingness to learn, and a strong commitment to reaching sales targets. Male candidates are preferred for this internship role.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Saran
Customer Relationship Corporate Sales Marketing Communication Agency Sales Direct Sales Field Marketing b2c Marketing Negotiation Skills
We are looking for a Field Sales Executive to join our team in Saran. This role is ideal for someone who enjoys working outdoors and engaging with customers. You will play a crucial part in promoting our products and driving sales.Key Responsibilities:- Customer Engagement: Interact with potential clients to understand their needs and introduce them to our products, helping to create strong relationships.- Sales Presentations: Deliver informative and persuasive sales presentations that showcase product features and benefits, aiming to convert leads into sales.- Market Research: Conduct market research to identify new opportunities and assess competitor strategies, ensuring our sales approach is effective.- Sales Reporting: Maintain accurate records of sales activities and customer interactions, providing detailed reports to management for performance analysis.- Collaboration: Work closely with team members and other departments to ensure customer satisfaction and resolve any issues that arise during the sales process.Required Skills and Expectations:Candidates should have a minimum of 12th-grade education. While experience is preferred, individuals with 0-3 years of experience are welcome to apply. Strong communication skills are essential, as you will be interacting with various clients. A positive attitude and the ability to work independently are crucial for success in this role. Being proactive and results-driven will help you meet your sales targets. Candidates must be male and willing to work full-time from our office in Saran.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna City
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a BPO Executive to join our team in Patna City. This role is ideal for individuals who have a passion for customer service and communication. No prior experience is necessary, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: You will assist customers with inquiries, complaints, and requests, ensuring they receive timely and accurate information.- Call Handling: Managing inbound and outbound calls effectively, maintaining a friendly and professional demeanor while addressing customer needs.- Data Entry: Accurately inputting and updating customer information in the system, ensuring that all records are current and correct.- Problem Solving: Identifying issues and providing solutions to enhance customer satisfaction, working closely with team members and supervisors when necessary.Required Skills and Expectations:We expect candidates to have strong communication skills, both verbal and written, to interact clearly with customers. Good listening skills are essential to understand customer issues accurately. Proficiency in basic computer applications is necessary, as you will work with various software and databases. A positive attitude and willingness to learn are crucial for success in this role. Additionally, candidates should be able to work in a team environment and manage time effectively to meet performance targets. This full-time position requires individuals to work from the office and commit to scheduled shifts.
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  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Patna
Customer Relationship Retail Sales Direct Marketing Field Sales
Payment one time Job for girls and boys Salse marketing
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Hiring For Field Sales Executive

Anjaneya Info Solutions

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Parwalpur Nalanda
Customer Relationship Marketing Communication Lead Generation Field Sales b2c Marketing Field Marketing
Key ResponsibilitiesCustomer Acquisition: Identify, prospect, and secure new business opportunities via cold calling and, in some cases, door-to-door visits.Relationship Management: Build and maintain strong, long-term relationships with both new and existing clients to ensure satisfaction and repeat business.Sales Execution: Conduct in-depth product presentations, demonstrations, and negotiations to close deals.Target Achievement: Meet or exceed monthly, quarterly, and annual sales targets set by management.Market Intelligence: Monitor industry trends, competitor activity, and customer feedback to adapt sales strategies.Reporting: Prepare accurate sales reports, forecasts, and maintain updated records in CRM systems.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.Key Responsibilities:- Assist Customers with Inquiries: Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- Handle Check-Ins: Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- Manage Reservations: Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- Address Customer Complaints: Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- Support Baggage Handling: Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.Required Skills and Expectations:- Effective Communication: Strong verbal and written communication skills are essential to interact with customers and provide clear information.- Problem-Solving Skills: Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- Team Player: Collaborate well with colleagues and contribute positively to the team environment.- Attention to Detail: Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- Basic Computer Skills: Familiarity with computer applications and systems for managing customer data and bookings is preferred.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Hanuman Nagar Patna
Good Communication Skills Confidence in Speaking Over The Phone. Sales-oriented Mindset With Convincing Ability. Ability to Handle Customer Queries Professionally.
We are looking for a motivated and confident Tele caller / Sales Executive to join our team. The candidate will be responsible for contacting potential customers, explaining our real estate projects and educational services, generating leads, and converting them into admissions or property sales.
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Raja Bazar Patna
Direct Sales Marketing Communication Customer Relationship Lead Generation
Able to call the clients arrange meetings with them , lead generation on work know tha
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Opening For Dealer Sales Executive

Patliputra Motors Pvt Ltd

  • 1 - 4 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Retail Sales LEAD GENERATION CUSTOMER CONVINCING
We are Urgently Looking for Smart and Dynamic Sales Executive. Lead Generation, Follow Ups, Meeting Customers, Sales, Convincing Customers.,Can Generate Lead Having Experience in Commercial Vehicle of Ashok Leyland
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Hiring Freshers || Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bihta Patna
Customer Relationship Retail Sales Marketing Communication Management Skills Technical Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
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Customer Relation Executive (Female)

Nestor Homes Private Limited

  • 1 - 2 yrs
  • Danapur Patna
Customer Relationship CRM Sales Call Quality Call Coordinator Real Estate Sales Real Estate Marketing Real Estate Sales Executive Real Estate
In a real estate context like Nestor Homes, a Customer Relation Executive (CRE) acts as the vital bridge between the company and its buyers, managing the journey from the initial booking to the final handover of the property.Core ResponsibilitiesPost-Sales Management: Handle the Welcome Call after booking and provide regular updates on construction progress.Payment Tracking: Follow up on payment schedules and assist customers with bank loan documentation and disbursements.Conflict Resolution: Act as the first point of contact for customer grievances regarding property features, timelines, or paperwork.Possession & Handover: Facilitate the final site visit (snagging) and manage the legal formalities of registry and key handover.Key SkillsCommunication: Ability to explain complex real estate laws and payment plans in simple terms.CRM Proficiency: Experience with tools like Salesforce or Zoho to track lead status and customer history.Documentation Knowledge: Familiarity with RERA norms, GST in real estate, and stamp duty processes.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Hajipur
Customer Relationship Lead Generation Field Sales Communication
Job Description: The Loan Field Sales Executive is responsible for generating leads, meeting potential customers, promoting loan products, and achieving monthly sales targets. The role involves field visits, customer interaction, document collection, and coordination with the credit team for loan approvals.Position: Loan Field Sales ExecutiveDepartment: Sales & MarketingEmployment Type: Full-TimeResponsibilities Identify and approach potential customers for various loan products (personal loan, business loan, home loan, etc.). Conduct field visits to explain loan features, eligibility, interest rates, and documentation requirements. Generate leads through cold calling, field activities, and customer referrals. Collect and verify customer documents as per company policy. Submit loan applications on time and follow up with the credit/verification team. Maintain good relationships with customers for repeat business and referrals. Achieve monthly and quarterly sales targets. Provide daily/weekly reports to seniors regarding field activities and sales progress.Required Skills & Qualifications Minimum 10th pass, 12th pass or Graduate. Experience in field sales, BFSI, or loan sales will be an added advantage ( If have ). Strong communication and negotiation skills. Ability to work independently and meet targets. Basic knowledge of loan products and finance. Must have a smartphone and two-wheeler (preferred).Benefits Incentives Travel allowance Performance-based bonuses Career growth opportunities
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Outbound Calling Customer Care BPO Operations Domestic BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for 870 BPO Executive Posts in Delhi, Gurgaon, Amritsar, Chandigarh, Lucknow, Kanpur, Bhopal, Gwalior, Jaipur, Patna, with deep knowledge in Outbound Calling, Customer Care, BPO Operations, Domestic BPO, BPO Non Voice, Outbound Sales, BPO Sales, BPO and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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Airport Executive

Star Airways

Airport Ticketing Airline Operations Hospitality Customer Service Aviation Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for 949 Airport Executive Posts in Delhi NCR,Gurgaon,Dehradun,Lucknow,Kanpur,Amritsar,Chandigarh,Ambala,Patna,Gwalior, with deep knowledge in Airport Ticketing,Airline Operations,Hospitality,Customer Service,Aviation,Aviation Security,Ground Staff Activities,Direct Sales,Cargo Handling,Personality Development,Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Darbhanga
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Communication Adaptability Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail
- Answer customer inquiries: Provide assistance to customers regarding flight bookings, reservations, cancellations, and any other inquiries they may have.- Handle complaints: Address and resolve customer complaints in a professional and timely manner to ensure customer satisfaction.- Process bookings: Assist customers in booking flights, managing reservations, and making changes to their travel itinerary.- Provide information: Furnish customers with relevant information such as flight schedules, baggage allowances, and airline policies.- Coordinate with other departments: Collaborate with different departments within the airline to ensure smooth operations and resolve customer issues effectively.Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers to provide satisfactory service.- Customer-oriented approach: Dedication to meeting customer needs and ensuring their overall satisfaction.- Problem-solving skills: Capability to think quickly and find solutions to customer issues in a fast-paced environment.- Attention to detail: Precision in processing bookings and managing customer information accurately.- Ability to work under pressure: Capacity to handle demanding situations and resolve customer complaints gracefully.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Patna
Product Knowledge Calm Under Pressure Cultural Awareness Listening Skills Customer Service Conflict Resolution Language Skills Empathy Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna, India. This entry-level position is ideal for individuals who are passionate about delivering great customer experiences in the airline industry.Key Responsibilities:1. Customer Assistance: Help passengers with inquiries regarding flight schedules, bookings, and cancellations. Provide accurate information and resolution to enhance customer satisfaction.2. Ticketing Support: Assist customers in purchasing tickets and make necessary changes to bookings. Ensure all transactions are handled efficiently and accurately.3. Problem Resolution: Address and resolve any issues or complaints that arise during the travel process. Maintain a calm demeanor and provide effective solutions to ensure a positive experience for passengers.4. Flight Information Management: Keep passengers updated on flight status, gate changes, and delays. Communicate important updates clearly and promptly to keep travelers informed.5. Collaboration: Work closely with other team members and departments to ensure smooth operations. Maintain effective communication with airline staff and other stakeholders.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable attitude is essential, along with the ability to multitask in a fast-paced environment. Basic computer skills and attention to detail are necessary to manage ticketing and customer inquiries efficiently. Candidates must be willing to work full-time from the office, demonstrating dedication and a commitment to excellent customer service.
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