Hiring Fresher - Airline Customer Service Representative - Darbhanga

- Answer customer inquiries: Provide assistance to customers regarding flight bookings, reservations, cancellations, and any other inquiries they may have.

- Handle complaints: Address and resolve customer complaints in a professional and timely manner to ensure customer satisfaction.

- Process bookings: Assist customers in booking flights, managing reservations, and making changes to their travel itinerary.

- Provide information: Furnish customers with relevant information such as flight schedules, baggage allowances, and airline policies.

- Coordinate with other departments: Collaborate with different departments within the airline to ensure smooth operations and resolve customer issues effectively.

Skills and Expectations:

- Excellent communication skills: Ability to communicate clearly and effectively with customers to provide satisfactory service.

- Customer-oriented approach: Dedication to meeting customer needs and ensuring their overall satisfaction.

- Problem-solving skills: Capability to think quickly and find solutions to customer issues in a fast-paced environment.

- Attention to detail: Precision in processing bookings and managing customer information accurately.

- Ability to work under pressure: Capacity to handle demanding situations and resolve customer complaints gracefully.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata