Face-to-Face For Airline Customer Service Representative Jobs (Freshers)

We are seeking an enthusiastic Airline Customer Service Executive to join our team in Siwan, Bihar. This role is ideal for fresh graduates who are passionate about delivering excellent service in the airline industry.

As an Airline Customer Service Executive, your primary responsibility will be to assist passengers with their inquiries and provide support throughout their travel experience.

Key responsibilities include:

- **Customer Assistance**: Greet customers warmly and assist them with booking inquiries, ticket changes, and general travel information.

- **Issue Resolution**: Handle customer complaints and concerns efficiently, ensuring a positive experience and resolution.

- **Check-in Support**: Guide passengers through the check-in process, helping them with boarding passes and baggage information.

- **Communication**: Keep customers informed about flights, delays, cancellations, and other important travel information.

- **Team Collaboration**: Work closely with other team members and departments to ensure seamless service delivery and support daily operations.

Candidates should possess strong communication skills, a friendly attitude, and the ability to work well in a team environment. You should be customer-focused and able to handle stressful situations calmly and professionally. A positive attitude and desire to learn new skills are essential for success in this role. It is important that you have completed at least your 10th grade education. Join our team to help create memorable travel experiences for our customers!

• Experience

  Fresher

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 34 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  Kolkata