Hiring For 10th Pass Freshers - Airline Customer Service Representative

We are seeking an Airline Customer Service Executive to join our team in Purnia. This is a full-time position suitable for individuals with little to no prior experience. The role involves assisting customers with their travel needs and ensuring a smooth experience throughout their journey.

**Key Responsibilities:**

- **Assist Passengers:** Help travelers with ticket bookings, cancellations, and changes to their itineraries. This includes understanding their needs and providing accurate information.

- **Provide Information:** Offer details about flight schedules, baggage policies, and travel regulations. Clear communication is essential to help customers make informed decisions.

- **Address Complaints:** Handle and resolve customer inquiries or complaints calmly and professionally. Work to ensure customer satisfaction and enhance their travel experience.

- **Coordinate with Airline Staff:** Work closely with pilots, cabin crew, and ground staff to facilitate smooth operations and communications regarding flight status and passenger queries.

- **Maintain Records:** Keep accurate records of customer interactions and transactions. Good organizational skills are necessary to ensure easy access to information.

**Required Skills and Expectations:**

- Strong communication skills: Ability to convey information clearly and effectively to customers.

- Customer-focused approach: Commitment to providing excellent service and ensuring customer satisfaction.

- Problem-solving abilities: Capability to handle unexpected situations and resolve issues promptly.

- Basic computer skills: Familiarity with office applications and airline reservation systems is a plus.

- Team player: Willingness to collaborate with colleagues and work effectively in a team environment.

This role presents an exciting opportunity for individuals looking to start their careers in the airline industry.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, fresher

• Face Interview Location

  dumdum airport