164

Customer Sales Executive Job Vacancies in Hyderabad

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  • 2 - 6 yrs
  • Hyderabad
Sales Customer Service Inbound Sales Outbound Calling Upselling b2b Sales b2c Sales Customer Support Customer Care Voice Process International BPO International Voice International Voice Process Outbound Calling Call Center BPO Call Center
As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.
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  • 1 - 3 yrs
  • Hyderabad
Retail Sales Customer Handling Counter Sales Lead Generation Sales Communication Skills Target Achievement Customer Support Direct Sales
We are looking for a motivated Retail Sales Executive to join our team in Hyderabad. The ideal candidate will have 1 to 3 years of experience and be ready to engage with customers and drive sales in our retail environment.**Key Responsibilities:**- **Customer Engagement:** Greet customers warmly, assess their needs, and provide helpful recommendations to enhance their shopping experience.- **Sales Target Achievement:** Actively participate in achieving sales targets through effective communication and by promoting featured products.- **Product Knowledge:** Stay informed about the latest products and promotions to confidently assist customers with their inquiries.- **Inventory Management:** Assist in maintaining stock levels on the sales floor by organizing and restocking merchandise as needed.- **Transaction Processing:** Handle sales transactions accurately, including cash and card payments, while ensuring smooth checkout experiences for customers.- **Feedback Collection:** Gather customer feedback to improve service quality and provide insights to management for future improvements.**Required Skills and Expectations:**- Excellent communication skills are essential for interacting with customers and understanding their needs.- A friendly and approachable personality that fosters a welcoming atmosphere in the store.- Basic math skills to handle cash transactions confidently.- Strong customer service orientation, with a focus on creating positive experiences for shoppers.- Ability to work as part of a team while also being self-motivated to reach sales goals.- Flexibility to work in different shifts, including weekends and holidays if needed.
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  • 3 - 5 yrs
  • 5.5 Lac/Yr
  • Hyderabad
Marketing Communication Direct Sales Agency Sales Retail Sales Customer Relationship Field Marketing b2c Marketing Field Sales Selling Skills Lead Generation Management Skills Negotiation Skills Strategic Communication Technical Sales Corporate Sales
Target Achievement: Driving sales growth by meeting monthly/quarterly targets.Client Acquisition: Identifying new potential clients, building, and managing B2B relationships.Technical Sales: Demonstrating and selling manufacturing products, such as industrial machinery, equipment, or components.Territory Management: Traveling within assigned regions to visit clients and monitor market trends.Reporting & CRM: Using CRM tools (e.g., Salesforce, HubSpot) for reporting and tracking, along with providing regular performance updates.Coordination: Working with production and logistics teams to ensure timely order fulfillment. Qualifications & ExperienceEducation: Bachelors degree in Business, Marketing, or Engineering is typically preferred.Experience: 15 years of proven experience in field sales, preferably within manufacturing, industrial, or B2B sectors.Skills: Strong communication, negotiation, interpersonal skills, and proficiency in MS Office.Travel: Willingness to travel extensively. Location : Bangalore
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Opening For Field Sales Executive

Urjastrot Private Limited

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Hyderabad
Direct Sales Customer Relationship Management Skills Marketing Communication Negotiation Skills Lead Generation Field Sales
As a Field Sales Executive, you will play a vital role in driving sales and expanding our customer base in Hyderabad. Your efforts will directly impact the success of our products and services in the market.**Key Responsibilities:**- **Customer Engagement:** Actively meet with potential clients to understand their needs and present suitable products or services, fostering a positive relationship and trust.- **Sales Target Achievement:** Focus on meeting and exceeding sales targets by developing effective sales strategies and utilizing your persuasive skills to close deals.- **Market Research:** Conduct regular market analysis to identify new opportunities and trends, ensuring our products are positioned effectively against competitors.- **Reporting and Documentation:** Maintain detailed records of sales activities, customer interactions, and feedback to help improve sales strategies and report to management regularly.- **Product Knowledge:** Stay updated on product features and benefits to confidently address customer queries and provide tailored solutions to meet their specific requirements.**Required Skills and Expectations:**To be successful in this role, you should have at least 1-3 years of experience in field sales, exhibiting strong communication and interpersonal skills. You need to be persuasive and result-oriented, with the ability to build relationships with clients. A basic understanding of market dynamics and the capacity for strategic thinking is crucial. Proficiency in using sales-related software and tools will enhance your efficiency in managing leads and tracking performance. You should also be self-motivated since this role allows for a significant amount of work-from-home flexibility. A valid driver's license may be required for client visits.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Cultural Awareness Problem-solving Product Knowledge Listening Skills Multitasking Calm Under Pressure Empathy Resilience Sales Skills Customer Service Teamwork Conflict Resolution Time Management
We are seeking an Airline Customer Service Executive in Hyderabad , India, to provide excellent support to our airline passengers. This role is ideal for candidates with a passion for travel and a commitment to delivering outstanding service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers with inquiries, ticketing, check-ins, and boarding processes, ensuring a seamless travel experience.2. **Problem Resolution**: Address customer complaints and issues promptly and effectively, providing fair solutions and maintaining professional conduct at all times.3. **Information Dissemination**: Provide accurate information regarding flight schedules, baggage policies, and airline services, ensuring passengers are well-informed about their travel plans.4. **Collaboration**: Work closely with other airline departments, such as baggage handling and reservations, to coordinate and optimize service delivery.5. **Documentation Management**: Handle passenger documentation and ensure that all procedures are followed correctly for smooth operations.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. Strong problem-solving abilities and a customer-centric approach are essential for addressing inquiries and resolving issues. Attention to detail and the ability to work in a fast-paced environment are crucial for this role. A collaborative spirit and willingness to learn will help you thrive as part of our team. Knowledge of basic computer skills is also important.
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Hyderabad
Direct Sales Lead Generation Field Sales Field Marketing Selling Skills Negotiation Skills Marketing Communication Customer Relationship
Field Sales Executive Real Estate (Open Plots) Location: Hyderabad Industry: Real Estate Open Plots / Farm Plots Salary: Fixed + Attractive Incentives + Performance Bonus Job SummaryWe are looking for energetic and result-oriented Field Sales Executives to promote and sell residential open plots / farm plots. The candidate will be responsible for site visits, client follow-ups, and closing sales deals.If you are passionate about sales and want to earn unlimited incentives, this role is for you! Key Responsibilities Generate leads through field visits, references, and marketing activities Explain project details, pricing, and payment plans to customers Arrange and coordinate site visits Follow up with prospective buyers Close sales and achieve monthly targets Maintain customer database and update daily sales reports Build strong customer relationships Requirements 13 years of experience in real estate sales (Preferred) Freshers with strong communication skills can apply Good communication and negotiation skills Must be willing to travel locally What We Offer Attractive Incentive Structure (High Earnings Potential) Weekly / Monthly Performance Rewards Career Growth Opportunities Supportive Sales & Marketing Team On-site Training Preferred Candidate Profile Experience in open plots / land sales Strong local network in Hyderabad Target-oriented and self-motivated
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Mehdipatnam Hyderabad
Sales Good Communication Handle Customers Customer Relationship Retail Sales Counter Sales Convincing Power Negotiation Skills
As a Showroom Sales Executive, you will be responsible for assisting customers, showcasing products, and closing sales in the showroom. Your key responsibilities include greeting customers, providing product information, demonstrating features, handling inquiries, negotiating prices, and processing transactions efficiently. To excel in this role, you should have strong communication skills, a customer-focused approach, a positive attitude, and the ability to work well in a team. Additionally, you should be detail-oriented, have good time management skills, and be capable of multitasking in a fast-paced environment. Some sales experience or knowledge of retail sales practices would be beneficial. This is a great opportunity for individuals looking to kickstart their career in sales and gain valuable experience in a dynamic retail environment.
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Hiring Fresher / Sales Executive / 12th Pass

Coimbatore Balaji Transport Co

  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Shamshabad Hyderabad
Communication Negotiation Skills Customer Handling
Job SummaryWe are seeking an energetic and result-oriented Costumer Executive to drive business growth and strengthen client relationships. The core responsibility involves acquiring new clients, generating daily load enquiries, converting them into confirmed bookings, and ensuring timely payment follow-ups.Key Responsibilities1. Business DevelopmentClient Acquisition: Onboard a minimum of 3 to 7 new corporate clients/parties per month.Enquiry Generation: Extract 1520 new load enquiries daily from the market or existing databases.Lead Conversion: Convert enquiries into final bookings (Target: 70% conversion rate).2. Client Relationship Management (CRM)Retention & Follow-up: Maintain regular communication with existing clients to keep them active (Target: 90% Client Retention).Feedback Collection: Gather feedback after every trip and coordinate with the Operations Team to resolve any grievances.3. Revenue & Margin OptimizationProfitability: Negotiate deals to ensure a minimum profit margin of 57% per booking.Market Intelligence: Monitor lorry market rates to provide clients with accurate and competitive quotes.4. Financial & Data ManagementOutstanding Collection: Ensure timely payment collection from clients as per agreed terms.Credit Control: Monitor and manage client credit limits to prevent over-dues.System Reporting: Maintain a Daily MIS; update all enquiries and bookings in the company software immediately, ensuring clear digital copies of PODs and weight slips are uploaded.Required SkillsCommunication: Proficiency in English, Hindi, and the local language.Negotiation: Proven ability to negotiate effectively with both clients and vendors.Problem-Solving: Ability to handle operational issues and find quick solutions.Tech-Savvy: Basic knowledge of CRM software, Excel, and digital reporting.Attention to Detail: Precision in verifying documents such as PODs and Weight Slips.Standard Operating Procedure (S.O.P)Daily: Morning review with the Team Leader, outreach to existing clients for loads, and evening data entry for all confirmed/failed enquiries.Weekly: Saturday performance reviews, outstanding payment follow-ups, and at least 2 physical visits to major client offices.Monthly: Target achievement analysis, new party account audits, and incentive claiming.
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Field Sales Executive (3-6 Years)

Ordermatic Technologies Private Limited

  • 3 - 6 yrs
  • 4.5 Lac/Yr
  • Hyderabad
Customer Relationship Corporate Sales Marketing Communication Lead Generation Direct Sales Field Marketing
Achieve monthly, quarterly, and annual B2B sales targets.Establish and maintain strong relationships with business customers.Prepare compelling quotations, proformas, invoices and presentations.Consistently follow up for payments and address customer concerns.Generate leads and identify sales opportunities in the field.Conduct live product demonstrations and on-site presentations.Negotiate and close impactful sales deals.Accurately maintain sales activity records and lead reports.Be available for 6-day work weeks and actively travel across the city for: Lead Generation Product Demonstrations Customer Meetings Sales Closures
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Gachibowli Hyderabad
Retail Sales Customer Relationship Marketing Communication Management Skills Field Sales Lead Generation Field Marketing b2c Marketing Selling Skills Corporate Sales Strategic Communication Technical Sales Direct Sales Agency Sales Channel Sales Negotiation Skills
Responsible for planning & scheduling market visits for lead generationMeeting sales targets of multiple payments solutions such as QR code, Sound Box, EDC/card swipe machine, point of sales software, insurance and other financial productsDeployment of products and articulation of benefits & best practices at client locationsEnsuring customer satisfaction leading to higher sales conversions and retentionGathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Hyderabad
Customer Relationship Retail Sales Marketing Communication Strategic Communication Agency Sales Lead Generation Field Marketing Field Sales
Join our team as a Field Sales Executive based in Hyderabad, India. As a Field Sales Executive, your key responsibilities will include identifying potential customers, cold calling, meeting sales targets, maintaining customer relationships, and generating new leads. You will be required to travel to different locations to meet clients and promote our products or services, so excellent communication and negotiation skills are a must. The ideal candidate will be a self-motivated individual with a knack for building rapport with customers. Prior sales experience is preferred but not required, as on-the-job training will be provided. If you are a go-getter with a passion for sales and are willing to put in the hard work to achieve results, we want to hear from you. A high school diploma or equivalent is required for this position.
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Sales Executive (Fresher)

Marappan Recruitment

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Hyderabad
Direct Sales Sales Consulting Negotiation Skills Sales Sales Business Development Sales Administration Sales Ability Communication Skills Field Sales Inside Sales MS Office English Telugu Real Estate Sales Cold Calling Interpersonal Skills Customer Focus
Job Type: Permanent Role & Full-Time Work Location: Hyderabad & West Hyderabad (Onsite field & Corporate Office works) Preference for candidates from Hyderabad & Telangana Experience Required: 6 months to 2 years of experience in Sales / Pre-Sales Experience in Real Estate preferred (other field sales exposure can also apply) Language Requirements: Telugu Mandatory English Mandatory Hindi Preferred Key Responsibilities: Handle inbound and outbound calls with potential customers Explain real estate projects and services to clients Follow up with interested customers Schedule site visits and coordinate with the sales team Maintain customer records and update CRM/lead sheets Support the sales team in closing deals Achieve monthly sales and lead conversion targets Work from Office and Field work Mandatory Requirements: Two-wheeler vehicle with valid license Good communication and negotiation skills Presentable appearance and professional dressing Willingness to travel within assigned areas Skills Required: Strong interpersonal and communication skills Customer-focused approach Basic knowledge of MS Office / CRM tools Ability to work under targets and deadlines Incentives & Benefits: Attractive performance-based incentives Fixed salary + commissions Growth opportunities within the company On-the-job training Supportive work environment About the Company: A growing Real Estate Company based in Hyderabad, offering residential and commercial property solutions.
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Sales Executive - Full Time

Sunshine Manpower Solution And Services

  • 4 - 8 yrs
  • 3.5 Lac/Yr
  • Hyderabad
Marketing Communication Lead Generation Management Skills b2c Marketing Negotiation Skills Communication Skills Customer Relationship Field Sales
Job Title : Sales ExecutiveJob Location: South India Chennai, Hyderabad, Tamil Nadu, TelanganaExperience:4 to 8 Years market research, innovation and technologyRoles & Responsibilities:Identify and engage potential customers, including contractors, construction companies, mining firms, Automobile and other relevant entities.Develop and execute effective sales strategies to meet or exceed sales targets and expand the market of Backhoe Loader & Excavators.Build and maintain strong relationships with existing clients, understanding their needs, and offering good solutions.Provide technical guidance and support to customers regarding the selection, operation, and maintenance of Backhoe Loader & Excavators.Conduct product presentations, demonstrations, and technical discussions to showcase the features, benefits, and applications of the equipment.Qualification & Skills:Bachelors Degree / Diploma in Mechanical Engineering preferred.MBA in Marketing / Business Administration will be an added advantage.Proven experience in industrial sales, OEM sales, heavy machinery, construction or mining equipment.Strong communication, negotiation, and relationship-building skills.Willingness to travel extensively within the assigned region.
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  • 1 yrs
  • Kondapur Hyderabad
Solution Selling Product Promotion Product Quality Client Management Lead Qualification Presentation Skills Negotiation Closing Executive Market Analysis Sales Reporting Professional Customer Management CRM Sales
Job Title: Technical Sales ExecutiveExperience Required: Minimum 1+ YearLocation: Kondapur, Hyderabad.Employment Type: Full-time________________________________________About the Role:We are looking for a dynamic and results-driven Technical Sales Executive to join our team. The ideal candidate will have a strong technical background combined with proven sales skills to promote and sell our products/services to new and existing clients.________________________________________Key Responsibilities: Identify and develop new business opportunities through cold calls, networking, and client visits. Understand customer requirements and provide suitable technical solutions. Prepare and deliver effective product presentations and demonstrations. Collaborate with the technical and marketing teams to achieve sales targets. Manage the complete sales cycle from lead generation to deal closure. Build and maintain strong customer relationships for repeat business and referrals. Provide feedback to the product development team based on client needs and market trends. Prepare regular sales reports, forecasts, and performance analysis.________________________________________Requirements: Any Bachelors degree is Acceptable. Minimum 1 year of experience in technical or B2B sales (preferably in [mention your industry, e.g., industrial equipment, software, IT services, manufacturing, etc.]). Strong understanding of technical products and ability to explain complex solutions clearly. Excellent communication, negotiation, and presentation skills. Goal-oriented with a proven record of meeting or exceeding sales targets. Proficiency in MS Office and CRM software. Willingness to travel as required.________________________________________What We Offer: Competitive salary and performance-based incentives. Opportunities for growth and career advancement. Supportive and collaborative work environment. Product and sales training.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Hyderabad
Communication Customer Interaction MS Excel MS Office Powerpoint Cold Calling Conve Lead Generation Inside Sales Strategic Communication
We are seeking a highly motivated and result driven Business Development Executive. As a Business Development Executive you will be responsible for generating new business leads, Building relationships.Key Responsibilities:-Generate New business leadsMeet sales Target Build Relationships Education - Any Graduate or 12th pass Experience- FRESHERS to 6 yearsSalary - 10,000 to 70,000Location - Hyderabad What we offer:-Competitive salary Opportunities for Growth
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Hyderabad
Customer Relationship Marketing Communication Technical Sales Negotiation Skills Selling Skills Field Sales
SALES EXCECUTIVESHylasco India requires 2 Sales Executives to sell the wide variety of SPF animal models for Advance Research, R&D, Drug Discovery and Biotechnology programs. We procured our rats, mice and cancer breeding models from Charles River Laboratories, Boston, USA. We reproduce these animal models in our own 20,000 sq ft. breeding facility in Genome Valley, Hyderabad. Our requirements to cover the various Biotech companies, Research Institutes, Universities, Pharma Companies and CRO companies, specifically located in Hyderabad and Bangalore. Candidates should be male with Master Degree in Biotechnology, Biosciences or Microbiology since our products require very good technical science knowledge and can make a better interaction with various clients in order to get regular purchase orders for Hylasco India. Salary is negotiable with transport allowance as per specific city guidelines.
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Field Sales Executive (male)

Carris Pipes and Tubes Pvt Ltd

  • 2 - 8 yrs
  • 4.5 Lac/Yr
  • Vijayawada Hyderabad
Channel Sales Retail Sales Technical Sales Customer Relationship Lead Generation
Sales executives with 2 to 10 years experience in Selling,building materials,pipes,water tanks,plumbing accessories through dealers,distributors .we need candidates all over Andhra Pradesh and Telangana states.
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Communication Cold Calling Tele Sales Tele Marketing Customer Care Customer Support B2b Marketing
Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance Insurance Sales Lead Generation Field Sales Agency Channel
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.
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Retail Sales Direct Sales Channel Sales Negotiation Skills Field Sales Customer Relationship Technical Sales B2B Sales
We are looking for enthusiastic and self-driven Field Sales Executives to join our team at ShinePoints. The role involves promoting and pitching our Reward Points Software to retail stores and forming tie-ups. You will be responsible for meeting shop owners, explaining the benefits of the software, and onboarding them for free trials.Alternatively, you can achieve your targets by building a team of channel partners under you, who will support in expanding sales.Responsibilities:Visit and pitch ShinePoints software to retail store owners.Build partnerships and help stores onboard our reward points program.Hire and manage channel partners to achieve monthly sales targets.Maintain strong client relationships for long-term growth.
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Outbound Calls Call Center Inbound Calls Tele Sales Tele Marketing Customer Care Customer Support B2B Sales BPO Voice
Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com
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Sales Executive Mass Communication Customer Relationship Manager Life Insurance
Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.
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