Airline Customer Service Representative Jobs For 10th Pass Freshers

We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.

**Key Responsibilities:**

- **Assist Customers with Inquiries:** Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.

- **Handle Check-Ins:** Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.

- **Manage Reservations:** Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.

- **Address Customer Complaints:** Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.

- **Support Baggage Handling:** Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.

**Required Skills and Expectations:**

- **Effective Communication:** Strong verbal and written communication skills are essential to interact with customers and provide clear information.

- **Problem-Solving Skills:** Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.

- **Team Player:** Collaborate well with colleagues and contribute positively to the team environment.

- **Attention to Detail:** Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.

- **Basic Computer Skills:** Familiarity with computer applications and systems for managing customer data and bookings is preferred.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata