Customer Relationship Manager Job Vacancies in Kerala

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in Trivandrum. This role is perfect for freshers seeking to start their careers in customer service. You will provide support to customers and ensure their needs are met with efficiency and care.Key Responsibilities:1. **Customer Support**: Handle incoming calls and emails from customers, answering their questions and resolving issues promptly. You will be the first point of contact, so your communication skills should be strong.

The role involves acquiring new customers, promoting financial products, and building long-term client relationships.Key Responsibilities and requirements :Acquire customers for demat accounts through direct/field sales.Drive sales of third-party products including Insurance, Mutual Funds, SIPs, and Loans.Engage with prospective customers to promote wealth management products.Leverage marketing campaigns to build and manage a strong prospect funnel.Minimum 1-10 years of sales experience from Banks, Fintechs, Broking, Financial Services, or Insurance industries.Strong understanding of financial markets and investment products.Comfortable with new client acquisition and field sales activities.Excellent communication, interpersonal, and negotiation skills.Target-driven, self-motivated, and able to work independently as well as in a team.

As a Sales Officer, you will play a key role in driving sales and building strong relationships with customers. Your main responsibilities will include:- **Customer Engagement**: Interacting with customers to understand their needs and provide solutions that meet those requirements, helping to build rapport and trust.- **Sales Target Achievement**: Meeting and exceeding sales targets set by the management, which will require effective planning and execution of sales strategies.- **Product Knowledge**: Gaining a thorough understanding of the products you are selling to provide accurate information and support to customers, enhancing their buying experience.- **Market Research**: Identifying potential customers and analyzing market trends to keep the sales approach fresh and relevant, ensuring competitive positioning.- **Follow-Up**: Regularly following up with leads and existing customers to ensure customer satisfaction and identify opportunities for additional sales.- **Reporting**: Maintaining accurate records of sales activities and customer interactions to provide management with valuable insights into performance and behavior patterns.To succeed in this role, you should have a positive attitude, strong communication skills, and the ability to work well in a team. Previous experience in sales is preferred but not mandatory. You must be comfortable working in an office environment, demonstrating a proactive approach and a willingness to learn. Additionally, good organizational skills and a customer-focused mindset will be essential for achieving success in this position.

Key Responsibilities:Team Leadership: Recruit, train, coach, and motivate sales representatives.Strategy & Planning: Develop and implement effective sales and marketing strategies to meet KPIs and company objectives.Performance Management: Set sales targets, monitor performance, analyze data, manage pipelines, and report to leadership.Customer Relations: Foster customer engagement, manage key accounts, and handle complex negotiations.Collaboration: Work closely with marketing and other departments on campaigns.Operations: Maintain CRM data, forecast sales, and manage sales processes.Essential Skills:Leadership & MentoringStrategic PlanningData Analysis & ReportingNegotiation & CommunicationCRM Proficiency.Job Types: Full-time, Permanent

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

We are hiring a full-time Office Assistant for our office in Kannur. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

The Relationship Manager Onsite is responsible for managing member relationships at the resort, ensuringexceptional guest experiences, handling member queries, and promoting Mahindra Holidays products to drivemember satisfaction and retention.

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

Generate revenue from 45 assigned banks.* Promote incentive programs to bank staff.* Complete medicals to ensure policy issuance.* Explore new markets and segments.* Build customer base, cross/upsell, and maintain bank relations.

Job Title: Floor Manager Electronics Retail Showroom (Mobiles, Laptops & Accessories)Job Overview:The Floor Manager will oversee the daily functioning of the retail floor, ensure high customer satisfaction, manage staff performance, and drive sales growth. This role requires strong leadership, product knowledge, and customer-handling skills.Supervise showroom staff and assign daily tasksKey Responsibilities:-Maintain product displays, stock arrangement, and cleanliness-Handle customer queries, complaints, and escalations-Achieve monthly sales targets and monitor team performance-Ensure demo devices are functional and updated-Coordinate with inventory team for stock replenishment-Maintain billing accuracy and oversee cash handling-Train team on product features and sales techniquesRequirements:-Bachelors degree preferred, but not mandatory-25 years of retail experience (electronics preferred)-Strong communication & leadership skills-Knowledge of smartphones, laptops & accessories-Ability to work in fast-paced retail environment;

Key Responsibilities:Acquire new customers and generate business through BFSI/NBFC channels.Maintain and strengthen relationships with existing customers.Cross-sell and up-sell life insurance products to achieve assigned business targets.Provide after-sales support and ensure smooth policy issuance and servicing.Coordinate with internal teams to ensure timely resolution of customer issues.Required Skills & Qualifications:Minimum 1 year of experience in BFSI / NBFC sales (Life insurance experience is an added advantage).Graduation is mandatory.Excellent communication and relationship-building skills.Strong sales orientation and target-driven mindset.Ability to work independently and as part of a team.

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.

Job Title: Customer Care Executive Location: Calicut, KeralaExperience: Minimum 1 yearResponsibilities:Handle patient inquiries Schedule and confirm diagnostic test appointments.Provide information on tests, pricing, and reports.Maintain patient records and ensure timely report delivery.Requirements:Graduate/Diploma with good communication in English & Malayalam.

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

We are looking for 1 Relationship Manager Post in Kochi/Cochin, with deep knowledge in Customer Relationship, Interpersonal Skills, Negotiation Skills, Team Management Skills, Customer Service and Required Educational Qualification is : B.B.A, Other Bachelor Degree.

Sales experience Communication skills Client relationship Cold calling experience

We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.

We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.