Customer Relationship Manager Job Vacancies in Kerala

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

We are hiring a full-time Office Assistant for our office in Kannur. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

The Relationship Manager Onsite is responsible for managing member relationships at the resort, ensuringexceptional guest experiences, handling member queries, and promoting Mahindra Holidays products to drivemember satisfaction and retention.

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

Generate revenue from 45 assigned banks.* Promote incentive programs to bank staff.* Complete medicals to ensure policy issuance.* Explore new markets and segments.* Build customer base, cross/upsell, and maintain bank relations.

Job Title: Floor Manager Electronics Retail Showroom (Mobiles, Laptops & Accessories)Job Overview:The Floor Manager will oversee the daily functioning of the retail floor, ensure high customer satisfaction, manage staff performance, and drive sales growth. This role requires strong leadership, product knowledge, and customer-handling skills.Supervise showroom staff and assign daily tasksKey Responsibilities:-Maintain product displays, stock arrangement, and cleanliness-Handle customer queries, complaints, and escalations-Achieve monthly sales targets and monitor team performance-Ensure demo devices are functional and updated-Coordinate with inventory team for stock replenishment-Maintain billing accuracy and oversee cash handling-Train team on product features and sales techniquesRequirements:-Bachelors degree preferred, but not mandatory-25 years of retail experience (electronics preferred)-Strong communication & leadership skills-Knowledge of smartphones, laptops & accessories-Ability to work in fast-paced retail environment;

Key Responsibilities:Acquire new customers and generate business through BFSI/NBFC channels.Maintain and strengthen relationships with existing customers.Cross-sell and up-sell life insurance products to achieve assigned business targets.Provide after-sales support and ensure smooth policy issuance and servicing.Coordinate with internal teams to ensure timely resolution of customer issues.Required Skills & Qualifications:Minimum 1 year of experience in BFSI / NBFC sales (Life insurance experience is an added advantage).Graduation is mandatory.Excellent communication and relationship-building skills.Strong sales orientation and target-driven mindset.Ability to work independently and as part of a team.

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.

Job Title: Customer Care Executive Location: Calicut, KeralaExperience: Minimum 1 yearResponsibilities:Handle patient inquiries Schedule and confirm diagnostic test appointments.Provide information on tests, pricing, and reports.Maintain patient records and ensure timely report delivery.Requirements:Graduate/Diploma with good communication in English & Malayalam.

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

We are looking for 1 Relationship Manager Post in Kochi/Cochin, with deep knowledge in Customer Relationship, Interpersonal Skills, Negotiation Skills, Team Management Skills, Customer Service and Required Educational Qualification is : B.B.A, Other Bachelor Degree.

Sales experience Communication skills Client relationship Cold calling experience

Hiring for 2 Back Office Assistant Jobs in Thrissur, with minimum 2 Years Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Good Communication Skills, Customer Relationship, General Office Management, Customer Calling, Email Writing, Microsoft Excel, Microsoft Word etc.

Skills and Qualifications:Strong Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers effectively. Customer Service Orientation: A commitment to providing exceptional service and ensuring customer satisfaction. Problem-Solving Skills: The ability to identify and resolve customer issues in a timely manner. Analytical Skills: The ability to analyze customer data and trends to identify areas for improvement. Empathy and Patience: The ability to understand and respond to customer needs with empathy and patience. Technical Proficiency: Proficiency in using CRM systems and other customer service tools. Industry Knowledge: Depending on the specific industry, knowledge of relevant products or services may be required.

1. Develop a growth strategy focused both on financial gain and customer satisfaction2. Conduct research to identify new markets and customer needs3. Arrange business meetings with prospective clients4. Promote the companys products/services addressing or predicting clients objectives5. Prepare sales contracts ensuring adherence to law-established rules and guidelines6. Keep records of sales, revenue, invoices etc.7. Provide trustworthy feedback and after-sales support8. Build long-term relationships with new and existing customers9. Develop entry level staff into valuable salespeople

WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.As a Customer Relationship Manager, you will oversee all customer care operations, ensuring seamless communication and exceptional service. You will lead and manage a team of customer care executives, driving efficiency and delivering excellent customer satisfaction. To apply, submit your resume and a cover letter to WHATSAPP 8075361474.

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.

We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

COMPANY NAME: WEDSINDIA MALL OF WEDDINGLOCATION : KARUNAGAPPALLY KOLLAMSALARY : BASED ON EXPERIENCEJOB TYPE: FULL-TIMEWORKING HOUR: 9:30 AM to 8:00 PMCOMPANY OVERVIEW:WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.JOB ROLE:As a Customer Relationship Manager, you will oversee all customer care operations, ensuring seamless communication and exceptional service. You will lead and manage a team of customer care executives, driving efficiency and delivering excellent customer satisfaction.KEY RESPONSIBILITIES:LEADERSHIP& TEAM MANAGEMENT: Supervise and have full control over customer care executives, ensuring they adhere to company standards. Assign tasks, monitor performance, and provide training to the team as required. Motivate the team to achieve individual and collective goals.CUSTOMER SERVICE EXCELLENCE: Oversee and resolve escalated customer concerns professionally and promptly. Ensure all customer interactions are handled with care, courtesy, and competence. Maintain a customer-first culture, emphasizing satisfaction and loyalty.REPORTING & FEEDBACK: Prepare regular performance and feedback reports for management. Ensure the team adheres to company guidelines, targets, and deadlines.QUALIFICATION: Degree in any discipline.If you are a dynamic and result oriented customer relationship manager looking to make an impact in the textile industry, apply now to join the wedsIndia Mall of wedding team. We offer a competitive salary package based on experience.To apply, submit your resume and a cover letter to 8075361474.