Fresher Customer Relationship Manager Jobs

As an Airport Manager, you will be responsible for ensuring that daily airport operations run smoothly and safely. Your role will involve managing various aspects of airport functionality, including customer service, safety protocols, and staff management. Key Responsibilities:- Overseeing Airport Operations: Manage the daily activities at the airport, ensuring everything runs efficiently and according to regulations.- Staff Management: Supervise airport staff, including ground crew and customer service representatives, to ensure they perform their duties effectively.- Customer Service: Address passenger inquiries and complaints, ensuring a positive travel experience for all airport users.- Safety Compliance: Monitor safety protocols and emergency procedures, ensuring that the airport adheres to industry safety standards.- Budget Management: Assist in managing the operational budget and financial aspects of the airport to maximize efficiency and reduce costs.- Coordination with Agencies: Work closely with local authorities, airlines, and vendors to maintain effective communication and collaboration on various projects and activities.To succeed in this role, candidates should have strong organizational and leadership skills. Good communication abilities are essential for interacting with staff and passengers. Basic computer skills are also required to handle operational reports and manage schedules. An understanding of safety regulations and customer service principles will be beneficial. A positive attitude, problem-solving skills, and the ability to work under pressure are highly valued in this position.

We are seeking a motivated Air Ticketing Executive to join our team in Delhi. The ideal candidate will help customers book and manage airline tickets, ensuring smooth travel experiences.Key Responsibilities:1. Ticket Booking: Handle customer requests for booking flights, providing accurate information on routes, fares, and availability. Use ticketing software to process bookings efficiently.2. Customer Service: Assist customers with inquiries related to flight schedules, cancellations, and refunds. Maintain a friendly and professional demeanor to meet customer needs effectively.3. Documentation: Ensure all necessary travel documents are prepared accurately. Verify that passenger information is correct and comply with airline policies.4. Problem Resolution: Address any issues or complaints related to ticketing and travel arrangements. Collaborate with airlines and travel partners to resolve matters promptly.5. Sales Support: Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients. Attention to detail is crucial for accuracy in bookings and documentation. A basic understanding of computer systems and ticketing software is beneficial, although training will be provided. Applicants should be adaptable and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential for this role.

We are looking for a motivated Back Office Assistant to support our team in Anantapur, Ranchi. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in a dynamic work environment. Key Responsibilities:- Data Entry: Accurately input and update information in databases or spreadsheets, ensuring all records are precise and organized.- Documentation: Assist in preparing, filing, and managing correspondence and company documents in an orderly manner for easy retrieval.- Customer Support: Respond to inquiries and provide support to clients and colleagues by phone or email, helping to resolve any issues promptly.- Inventory Management: Help monitor office supplies and assist in placing orders when stock runs low, ensuring the efficient operation of the office.- Administrative Tasks: Support various administrative functions, including scheduling meetings and maintaining appointment calendars, to help keep the workplace organized.Required Skills and Expectations:Candidates should possess strong attention to detail and basic computer skills, including familiarity with word processing and spreadsheet applications. Good communication skills are essential for interacting with team members and clients. A positive attitude and willingness to learn are also important for success in this role. Being punctual and reliable is crucial, as is the ability to handle basic tasks efficiently in a fast-paced office environment.

Airport Duty Manager - Job Description1. Supervise and coordinate daily airport operations to ensure smooth, safe, and efficient functioning of passenger services, ground handling, baggage, check-in, boarding, and other operational activities.2. Lead and monitor airport staff during assigned shifts, allocate duties, manage manpower requirements, and ensure that team members follow company policies, airport procedures, and service standards.3. Coordinate with airlines, ground-handling agencies, security teams, airport authorities, and other departments to maintain efficient flight operations and minimize delays or operational disruptions.4. Monitor passenger movement and service areas, identify operational issues, and take appropriate action to resolve problems quickly while maintaining a high standard of customer service.5. Handle escalated passenger complaints, operational emergencies, flight disruptions, and other critical situations professionally. Communicate with senior management and relevant departments whenever necessary.6. Ensure compliance with airport safety, security, emergency, and regulatory procedures. Conduct regular checks of operational areas and immediately report safety concerns, irregularities, or incidents to the concerned authority.7. Prepare and review shift reports, operational records, incident reports, and performance updates. Monitor flight schedules, coordinate timely turnaround activities, and ensure proper communication between departments throughout the shift.8. Support staff training and performance improvement by providing guidance, monitoring work quality, and ensuring employees understand operational procedures and customer service expectations.9. Maintain effective communication with all stakeholders and ensure that airport operations continue smoothly during peak hours, adverse situations, flight delays, and other unexpected circumstances.Key Skills: Leadership, Airport Operations, Team Management, Customer Service, Problem-Solving, Communication, Decision-Making, Safety & Security Awareness, Conflict Management, and Time Management.

CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.

We are Seeking An Experienced Jewellery Store Manager to Lead Our Team and Ensure the Smooth Operation of Our Store. You Will Be Responsible for Managing Staff, Driving Sales, Overseeing Inventory, and Delivering Exceptional Customer Service. if You have a Passion for Jewellery and Strong Leadership Skills, We Want to Hear from You!Requirements:Retail Management ExperienceExcellent Customer Service and Communication SkillsAbility to Meet Sales Targets and Manage Store Operations

We are seeking a Ticketing Manager to oversee ticket sales and customer service in our Jaipur office. This role is ideal for candidates with a passion for travel and excellent organizational skills. Key Responsibilities:1. Manage Ticket Sales: You will handle the sale of tickets for various travel services, ensuring accuracy and efficiency in processing transactions.2. Coordinate with Customers: Communicating with customers to understand their travel needs and offer suitable ticket options will be essential in this role.3. Maintain Records: You will keep detailed records of ticket sales, customer interactions, and inventory to ensure all information is up to date.4. Provide Customer Support: Assisting customers with inquiries, changes, and complaints about their travel arrangements will be part of your daily tasks to ensure customer satisfaction.5. Collaborate with Team: Working closely with travel agents and other team members to streamline processes and resolve issues effectively will be important.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor to engage effectively with customers. Attention to detail is essential for accurate ticket processing. Basic computer skills, such as familiarity with ticketing software and online booking systems, will help in daily tasks. A positive attitude and the ability to work in a fast-paced environment are also important for success in this role. Experience in customer service or travel-related roles will be an advantage, though not mandatory.

As an Airport Representative in Lucknow, you will be the first point of contact for travelers, helping ensure a smooth and pleasant airport experience. This role is ideal for those who enjoy interacting with people and providing excellent customer service. Key Responsibilities:- Greeting Passengers: Welcome travelers as they arrive at the airport, providing them with essential information and assistance.- Assisting with Check-In: Help passengers with the check-in process, guiding them on the necessary steps and requirements for their flights.- Providing Information: Answer questions about flight schedules, baggage policies, and airport services, ensuring passengers are well-informed.- Resolving Issues: Address any problems or concerns that passengers may encounter, offering solutions or directing them to the appropriate personnel.- Maintaining Communication: Collaborate with airline staff and other airport personnel to ensure timely and effective communication regarding passenger needs and flight operations.Required Skills and Expectations:Candidates should be friendly and approachable, with strong communication skills. A customer-focused attitude is essential, as you will interact with diverse individuals daily. Attention to detail is crucial for accurately providing information and assisting with check-in processes. Ability to work in a fast-paced environment and handle stressful situations calmly is also important. We welcome applicants with 0 to 5 years of experience; a minimum of a 12th-grade education is required. A passion for helping others will be key to your success in this role.

As an Airport Passenger Service Associate, you will play a vital role in ensuring a positive experience for travelers at the airport. Your key responsibilities will include:- Greeting Passengers: You will warmly welcome passengers as they arrive at the airport, helping them feel comfortable and recognized.- Check-In Assistance: You will guide travelers through the check-in process, ensuring they have the necessary documents and helping them with luggage when needed.- Providing Information: You will answer questions from passengers regarding flight schedules, terminal facilities, and airport services, helping them navigate the airport efficiently.- Handling Complaints: You will assist in resolving any issues or complaints travelers may have, ensuring they receive the appropriate support and solutions promptly.- Coordinating with Airline Staff: You will collaborate with airline personnel to streamline services and maintain effective communication for seamless passenger flow.Required skills and expectations include having a friendly and positive attitude, excellent communication skills to interact effectively with diverse passengers, and the ability to work in a fast-paced environment. You should be adaptable and capable of handling stressful situations calmly. Attention to detail is crucial for managing passenger information accurately. A high school diploma is required, and prior customer service experience is preferred but not mandatory, making this role suitable for both fresh graduates and those with up to five years of experience.

We are looking for a Jewellery Store Manager to oversee our store operations and provide excellent customer service. Your role will be essential in creating a welcoming atmosphere for customers and ensuring the store meets its sales targets. Key Responsibilities:- Manage Daily Operations: You will handle daily activities such as opening and closing the store, ensuring the shop is clean and well-organized, and addressing any operational issues that arise.- Customer Service Excellence: You will ensure that all customers receive friendly, knowledgeable, and prompt service, making their shopping experience memorable.- Sales Targets Achievement: You will monitor sales performance and motivate the team to meet or exceed monthly targets, implementing strategies to boost sales when needed.- Inventory Management: You will oversee inventory levels, track stock, and manage orders to ensure that the right products are always available for customers.- Team Leadership: You will lead and support a team of sales associates, providing training and guidance to help them perform effectively and deliver a high standard of service.Required Skills and Expectations:- Strong communication skills to interact effectively with customers and team members.- A proactive attitude with the ability to solve problems professionally and quickly.- Organizational skills to manage various tasks and ensure smooth store operations.- Basic mathematical skills for handling transactions and managing inventory.- A customer-focused mindset with a passion for jewellery and fashion. If you are driven and eager to build a rewarding career in retail, we encourage you to apply.

We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.

1. Product Knowledge: Maintain in-depth knowledge of the companys range of spices and food products, including ingredients, benefits, usage, and sourcing, to provide accurate and helpful information to customers.2. Order Management: Oversee the order process from initial inquiry to final delivery, ensuring that customers receive their products on time and in accordance with their expectations. Follow up on delivery statuses and handle any discrepancies.3. Customer Feedback Collection: Gather customer feedback on products and services, including preferences, product quality, and any improvement suggestions. Use this feedback to collaborate with other teams to enhance product offerings and customer satisfaction.4. Promotions & Offers Communication: Inform customers about ongoing promotions, discounts, new product launches, and special offers related to spices and food products to encourage sales and customer engagement.5. Market Insights & Trends: Stay updated on market trends, consumer behavior, and competitive products in the spice and food industry to provide insights to the sales and marketing teams and help the company stay competitive.6. Customer Retention & Loyalty Programs: Develop and implement strategies to retain existing customers, including loyalty programs, regular follow-ups, and personalized offerings to enhance customer satisfaction and repeat business.7. Sales Support: Assist the sales team by providing customer insights and helping with upselling or cross-selling related products, particularly when customers are looking to explore new spice blends or food items.8. Customer Training & Education: Organize training sessions or provide resources to educate customers on how to best use the companys spices and food products, including recipe suggestions, cooking tips, or health benefits.

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.

- Promote and sell the companys wound care products to healthcare professionals, including doctors, nurses, and pharmacists.- Conduct product demonstrations and provide detailed information on the benefits, features, and usage of wound care products.- Establish and maintain strong professional relationships with key healthcare providers, hospitals, clinics, and pharmacies to drive sales and increase brand awareness.- Stay updated with the latest developments in the pharmaceutical and wound care industry, including new treatments, products, and regulations.- Achieve sales targets and objectives set by the company, monitoring progress regularly and adjusting strategies as needed.- Maintain accurate records of sales activities, customer interactions, and product inventory. Submit regular reports to the sales manager and other relevant teams.- Provide ongoing support and educational material to healthcare providers regarding best practices for wound care treatments.- Gather and report information on market trends, competitor activities, and customer feedback to assist in developing sales strategies and improving product offerings.- Participate in healthcare events, workshops, seminars, and conferences to promote the companys products and stay informed about industry advancements.- Organize and conduct product training sessions, lunch-and-learns, and other promotional activities for healthcare professionals.- Ensure all promotional activities and interactions comply with the pharmaceutical industry's ethical standards and regulations.- Collaborate with the marketing, research and development, and sales teams to align on strategies, gather customer insights, and improve product offerings.- Address customer inquiries, complaints, and product-related concerns in a professional and timely manner.

Answering Inquiries: Respond to customer questions via phone, email, live chat, social media, or in person.Resolving Issues: Handle product returns, process exchanges, troubleshoot problems, and address complaints.Processing Transactions: Receive orders, calculate costs, handle cash or card payments, and update billing details.Managing Accounts: Review customer records, make necessary account updates, and document the details of each interaction.HR RINKY-6001425182