Fresher Customer Relationship Manager Jobs

### **Job Description - FMCG Channel Sales Executive**As a **Channel Sales Executive**, you will be responsible for expanding the Company's retail and distribution network by visiting retailers, distributors, and outlets. Your role includes promoting FMCG products, generating new business opportunities, achieving monthly sales targets, maintaining strong customer relationships, ensuring product availability, collecting orders, and providing regular market feedback to support business growth. You will represent the Company professionally while delivering excellent customer service and driving sales performance.

We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.**Key Responsibilities:**- **Greeting Guests**: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- **Providing Information**: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- **Handling Complaints**: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- **Coordinating with Staff**: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- **Maintaining Records**: Keep accurate records of guest interactions and transactions for future reference and improvements in service.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication is essential to effectively interact with guests and colleagues.- **Customer Service Orientation**: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- **Problem-Solving Abilities**: The ability to think quickly and find solutions to guest issues enhances their experience.- **Team Player**: Willingness to work collaboratively with other team members and departments is crucial.- **Basic Computer Skills**: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.

We are seeking a motivated Field Sales Executive to join our team in Faridabad. This role is perfect for someone eager to start a career in sales, with opportunities for growth and development.Key Responsibilities:1. **Customer Interaction**: Visit potential and existing clients to promote our products. Build strong relationships by understanding customer needs and providing excellent service.2. **Sales Techniques**: Use effective sales strategies to present our offerings assertively. Utilize persuasive communication to convert prospects into loyal customers.3. **Market Research**: Gather and report information on market trends and competitor activities. This insight will help identify new sales opportunities and target markets.4. **Sales Reporting**: Maintain accurate records of sales activities and customer interactions. Regularly update management with reports on leads, sales progress, and forecasts.

We are looking for a motivated Sales Manager to join our team in Bareipali. In this role, you will help boost our sales and build strong relationships with customers. You will work closely with our sales team to implement strategies that drive growth and meet targets.**Key Responsibilities:**- **Manage Sales Team:** Oversee the daily activities of the sales team, providing guidance and support to ensure they meet sales goals.- **Customer Engagement:** Reach out to potential customers, understand their needs, and promote our products or services effectively.- **Sales Strategy Development:** Collaborate with team members to create and implement sales strategies that will increase revenue.- **Market Research:** Analyze market trends and competitor activities to identify new opportunities and areas for improvement.- **Reporting:** Prepare sales reports to track performance, presenting insights to senior management for better decision-making.**Required Skills and Expectations:**The ideal candidate should have excellent communication and interpersonal skills to interact effectively with customers and team members. You should be goal-oriented, focused on achieving results while maintaining a positive attitude. Basic knowledge of sales processes and techniques is crucial. Since this position requires teamwork, being collaborative and supportive of your colleagues is important. A keen interest in learning and adapting to new challenges will greatly benefit your role. A minimum of a 12th-grade education is necessary, and previous experience is an advantage but not mandatory.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.

Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office).

As a Field Sales Executive, you will play a vital role in promoting our products and services to potential customers. This position requires you to actively engage with clients, build relationships, and close sales.**Key Responsibilities:**- **Customer Engagement:** Initiate contact with potential clients through cold calling or visiting designated areas to introduce our offerings and understand their needs.- **Sales Presentations:** Deliver engaging presentations that highlight the benefits of our products and services, addressing any questions or concerns from clients.- **Lead Generation:** Identify and develop new sales opportunities through networking, referrals, and market research to expand our customer base.- **Relationship Management:** Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty while resolving any issues they may have.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system to track progress and identify areas for improvement.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with clients. A proactive approach and a willingness to learn are essential, particularly if you are new to sales. Basic computer skills for data entry and reporting will also be required. Demonstrating motivation, a positive attitude, and the ability to work independently will contribute to your success as a Field Sales Executive.

Generate business from Cooperative Banks, Meet decision-makers and present CBS Solutions, Conduct product demos and client presentations Manage complete sales cycle from lead generation to closure, Build strong relationships with bank officials, achieve monthly & quarterly sales targets.

Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.

We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Mathura, India. This is an exciting opportunity for freshers who aim to launch their careers in sales.As a Field Sales Executive, you will be responsible for promoting our products and services directly to potential customers. Your role will involve visiting various locations to engage with clients and create strong relationships to drive sales.Key responsibilities include:1. **Customer Engagement**: Actively reaching out to potential customers and introducing them to our products. You will need to communicate clearly to explain the benefits and features of what we offer.2. **Sales Targets**: Meeting or exceeding monthly sales targets by effectively closing deals. You will learn to develop strategies to approach customers and persuade them to make purchases.3. **Market Research**: Gathering feedback from customers to share with the team. This helps us understand customer preferences and improve our offerings.4. **Reporting**: Maintaining accurate records of sales activities and customer interactions. This may include using software to track leads and sales progress.

We are looking for a Sales Manager who will play a crucial role in driving sales and developing strong relationships with clients. The ideal candidate will have a passion for selling and a dedication to achieving targets. **Key Responsibilities:**- **Lead Sales Initiatives:** You will be responsible for developing and executing sales strategies to increase revenue and meet business goals.- **Manage Client Relationships:** Build and maintain strong relationships with existing clients while also identifying new sales opportunities.- **Monitor Sales Performance:** Track and analyze sales data to assess performance and implement improvements where necessary.- **Prepare Reports:** Create regular reports on sales achievements, forecasts, and market trends to share with management.- **Collaborate with Teams:** Work closely with marketing and product teams to ensure a unified approach to sales and promotions.- **Train and Mentor Team Members:** Support junior sales staff with training and guidance to enhance their skills and boost overall sales performance.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to effectively engage with clients. Strong analytical abilities are necessary to assess market conditions and sales performance. A proactive attitude and a results-driven mindset are essential for achieving sales targets. Candidates should also be adaptable and open to learning new strategies in a dynamic sales environment. While experience in sales is preferred, we welcome candidates with varied backgrounds, so long as they demonstrate a willingness to grow and succeed in this role.

As a Field Sales Executive based in Central Lucknow, your main objective is to drive sales and promote our products through direct interactions with clients in the field. This role requires a proactive approach to meet sales targets and build strong customer relationships.**Key Responsibilities:**- **Identify New Clients:** Actively search for potential clients and new market opportunities to expand the customer base.- **Conduct Sales Visits:** Engage with clients in person, showcasing our products and providing detailed information to encourage purchases.- **Understand Customer Needs:** Listen to customer requirements and tailor solutions that best meet their expectations.- **Achieve Sales Targets:** Work diligently to meet or exceed monthly sales goals, contributing to overall company revenue.- **Report Sales Activities:** Maintain accurate records of all sales activities and submit regular reports to management for review and strategy adjustments.**Required Skills and Expectations:**- A valid understanding of sales principles and a keen interest in developing sales skills is necessary, even for candidates with little experience.- Strong communication skills are essential for effectively conveying product benefits and addressing customer inquiries.- A proactive and motivated attitude is expected, along with the ability to work independently and manage time efficiently.- Comfort with public interaction and strong interpersonal skills will help foster positive relationships with clients.- Basic knowledge of local market trends and competitors will be advantageous in promoting our products successfully. This role is ideal for individuals looking to kickstart their career in sales, offering valuable experience and growth opportunities in a dynamic environment.

We are looking for a Customer Relationship Officer to join our team in Mumbai. This is a full-time position suitable for individuals with 0 to 3 years of experience. The ideal candidate should have completed at least the 10th grade and be eager to learn and grow in customer service.Bike and valid driving licence required. Age should be between 20-30 years. Current openings in Branches across Mumbai, Thane, Navi Mumbai, Kalyan, Dombivli, Bhiwandi, Badlapur, Karjat, Titwala, etcKey Responsibilities: 1. **Collection and Loan Disbursement **: acquire new customers through loan disbursement and collection of EMI. Engage with customers through various communication channels to address their queries, provide information, and resolve issues effectively.2. **Relationship Building**: Develop and maintain strong relationships with customers by understanding their needs and delivering tailored solutions to enhance their experience.3. **Feedback Collection**: Gather customer feedback to identify areas for improvement, ensuring that services meet customer expectations and contribute to business growth.4. **Documentation**: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the database for future reference and analysis.5. **Team Coordination**: Collaborate with other departments to ensure a seamless customer experience and timely issue resolution.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively interact with customers. A positive attitude and willingness to adapt to various situations are essential. Basic computer skills and knowledge of customer service practices are preferred. The candidate should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and be a team player with a focus on achieving customer satisfaction.Send cv on whatsapp 9307170831

We are looking for a dedicated Customer Care Executive to join our team. This role is suitable for freshers who have completed their 12th grade and are eager to start their career in customer service. As a Customer Care Executive, you will work from home and be responsible for providing excellent support to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, messages, and emails from customers, answering their questions and guiding them through any issues they may have.- **Troubleshoot Issues:** Identify and resolve customer problems by offering effective solutions, ensuring that the customer feels valued and satisfied.- **Maintain Customer Records:** Accurately document interactions with customers in the company database, ensuring that all information is up-to-date and easily accessible.- **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and encourage them to provide feedback.- **Provide Product Information:** Keep yourself updated about the products or services offered by the company so you can answer customer questions accurately and confidently.Required skills include:- **Communication Skills:** You must have excellent verbal and written communication skills to effectively interact with customers.- **Problem-Solving Abilities:** Being able to think critically will help you address customer concerns efficiently.- **Technical Skills:** Basic knowledge of computer software and online communication tools is essential for this remote position.- **Customer-Focused Mindset:** A genuine desire to help customers and provide them with an exceptional experience is crucial for success in this role.

We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- **Guest Assistance:** Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- **Issue Resolution:** Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- **Information Provision:** Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- **Coordination:** Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.

As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.**Key Responsibilities:**- **Greet Guests:** Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- **Assist with Check-in:** Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- **Provide Information:** Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- **Handle Complaints:** Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- **Promote Services:** Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.**Required Skills and Expectations:**To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.

As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their air travel needs. Your main responsibilities include:- **Booking Air Tickets**: You will handle the reservation process, ensuring customers get the best flights according to their preferences and schedules.- **Customer Service**: Provide excellent service by answering queries, resolving issues, and assisting customers in selecting travel options that suit their needs.- **Issuing Tickets**: Your role will involve issuing tickets to customers, ensuring all information is accurate and complies with airline regulations.- **Coordinating with Airlines**: You will communicate with various airlines to obtain the latest flight information, fares, and promotions to offer customers the best deals.- **Maintaining Records**: Keep accurate records of bookings, cancellations, and customer interactions to ensure seamless operations and follow-ups.To be successful in this role, you should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial, as small errors can lead to significant issues in ticketing. You should be comfortable working with computers and various software programs, as ticketing often involves using online systems for bookings. A proactive attitude and the ability to work in a fast-paced environment will help you thrive while ensuring customer satisfaction is always your top priority. Flexibility and a willingness to learn will also be essential, especially if you are new to the industry.

We Re Seeking An Experienced Jewellery Store Manager to Lead Our Team and Ensure the Smooth Operation of Our Store. You Will Be Responsible for Managing Staff, Driving Sales, Overseeing Inventory, and Delivering Exceptional Customer Service. if You have a Passion for Jewellery and Strong Leadership Skills, We Want to Hear from You!requirements:retail Management Experienceexcellent Customer Service and Communication Skillsability to Meet Sales Targets and Manage Store Operations