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Fresher Customer Relationship Manager Jobs

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  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Mumbai
Field Sales Customer Relationship Collections Recovery Loan Disbursement Sales Process
We are looking for a Customer Relationship Officer to join our team in Mumbai. This is a full-time position suitable for individuals with 0 to 3 years of experience. The ideal candidate should have completed at least the 10th grade and be eager to learn and grow in customer service.Bike and valid driving licence required. Age should be between 20-30 years. Current openings in Branches across Mumbai, Thane, Navi Mumbai, Kalyan, Dombivli, Bhiwandi, Badlapur, Karjat, Titwala, etcKey Responsibilities: 1. **Collection and Loan Disbursement **: acquire new customers through loan disbursement and collection of EMI. Engage with customers through various communication channels to address their queries, provide information, and resolve issues effectively.2. **Relationship Building**: Develop and maintain strong relationships with customers by understanding their needs and delivering tailored solutions to enhance their experience.3. **Feedback Collection**: Gather customer feedback to identify areas for improvement, ensuring that services meet customer expectations and contribute to business growth.4. **Documentation**: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the database for future reference and analysis.5. **Team Coordination**: Collaborate with other departments to ensure a seamless customer experience and timely issue resolution.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively interact with customers. A positive attitude and willingness to adapt to various situations are essential. Basic computer skills and knowledge of customer service practices are preferred. The candidate should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and be a team player with a focus on achieving customer satisfaction.Send cv on whatsapp 9307170831
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Malda
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for travelers at the airport. You will be responsible for assisting guests and providing exceptional customer service.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving passengers with a warm smile and friendly attitude to create a welcoming atmosphere.- **Providing Information:** Offer accurate information about flights, boarding procedures, and airport facilities, ensuring guests feel informed and supported.- **Assisting with Queries:** Respond to guest inquiries promptly and politely, addressing any concerns or needs they may have during their time at the airport.- **Coordinating Services:** Liaise with other airport staff to facilitate services such as baggage handling, disability assistance, and transportation arrangements for guests.- **Feedback Collection:** Actively solicit and document guest feedback to help improve services and enhance the overall airport experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to interact effectively with guests and airport staff.- **Customer Service Orientation:** A friendly and helpful attitude towards guests is crucial for providing excellent service.- **Problem-Solving Skills:** Ability to think quickly and resolve issues that may arise during guest interactions.- **Team Player:** Willingness to work collaboratively with colleagues to ensure smooth operations.- **Basic Computer Skills:** Familiarity with computers is important for accessing information and handling guest requests efficiently.This role is designed for individuals with a positive outlook and a desire to support travelers, making their airport experience as enjoyable as possible.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Workshop Incharge Customer Relationship Petty Cash Management Staff Management Work Management
The Work Supervisor role in Hyderabad is suitable for individuals have minimal experience. This position requires overseeing daily operations and ensuring tasks are completed efficiently.Key Responsibilities:1. Supervise Daily Activities2. Monitor Work Quality: Regularly check the quality of work performed by staff, providing feedback and assistance when necessary to maintain high standards.3. Petty cash maintenance Required Skills and Expectations:Candidates should have a minimum education level of 12th grade
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Back Office Assistant - Full Time - Freshers

Moglie E-world Export-import Pvt Ltd

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • New Market Area Kolkata
Customer Relationship General Office Management Communication System Customer Calling Back Office Sales Followups Communication Skills
We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Vasanth Nagar Bangalore
Sales Real Estate Sales Real Estate Executive Customer Relationship Direct Marketing Retail Sales Sales Operations Direct Sales Time Management Sales Strategy Target Achievement
About the CompanySquare Yards is India's largest integrated real estate platform, providing services across Property Search & Discovery, Transactions, Mortgages, Home Furnishing, Rentals, Property Management, Interior Decor, Smart Home Construction, Legal Services, 3D Home Tours, and Easy Home Loans.Key ResponsibilitiesHandle end-to-end sales of new and vacant properties through CRM-generated leads.Generate and conduct site visits for interested customers.Understand customer requirements and recommend suitable properties.Manage negotiations with buyers and ensure timely deal closures.Achieve weekly targets of 5-6 prospective site visits.Maintain customer relationships throughout the sales cycle.Update CRM with customer interactions and sales progress.Required SkillsExcellent verbal and written communication skills.Strong sales, negotiation, and customer relationship management skills.Confident, energetic, and target-oriented personality.Proficiency in MS Office.Fluency in Hindi and English. Knowledge of the local language is an added advantage.EligibilityGraduate in any discipline.Minimum 1 year of sales experience preferred.Candidates currently employed or serving notice period are preferred.Must own a two-wheeler, as the role involves frequent client meetings.:
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Hiring For Field Sales Executive

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales
Key ResponsibilitiesTerritory Mapping & Prospecting: Travel daily within an assigned geographic territory to identify and pitch to new clients (retailers, distributors, factory owners, or corporate offices).Face-to-Face Product Pitches: Conduct direct sales meetings, deliver compelling product demonstrations, and present commercial catalogs to decision-makers (such as Purchase Managers, Store Owners, or Proprietors).Order Booking & Sales Targets: Achieve and exceed weekly and monthly sales volume and revenue targets set by the regional management.Relationship Management: Maintain consistent contact with existing accounts to secure repeat orders, resolve customer grievances, and ensure high client satisfaction.Payment Collection & Tracking: Coordinate closely with clients to ensure timely payments and collections against invoices, keeping outstanding dues to a minimum.Market Intelligence: Monitor local competitor activities, track pricing changes, and report market demand trends back to the Area Sales Manager.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Vapi
Field Sales Bancassurance B2B Sales Retail Sales Merchant Acquiring Business Management Skills Customer Relationship Banca Territory Sales
We are seeking a motivated and dynamic Field Sales Manager to join our team in Vapi. The ideal candidate will have a passion for sales and be ready to drive growth in our business.**Key Responsibilities:**- **Sales Strategy Development:** Create and implement effective sales strategies to meet and exceed targets. This involves understanding market trends and customer needs.- **Team Management:** Lead and motivate a team of sales representatives, providing them with guidance and support to achieve their goals.- **Client Relationship Building:** Establish and maintain strong relationships with existing and potential clients. This is crucial for repeat business and referrals.- **Market Research:** Conduct market analysis to identify new opportunities and stay ahead of competitors. This helps in adapting sales tactics accordingly.- **Sales Reporting:** Prepare regular sales reports to track progress against targets. This ensures that strategies can be adjusted as needed.- **Training and Development:** Recruit and train new sales staff, equipping them with the knowledge and skills they need to succeed.**Required Skills and Expectations:**- **Sales Experience:** Candidates with 0 to 6 years of experience in sales are encouraged to apply. A fresh perspective is welcome.- **Communication Skills:** Strong verbal and written communication skills are essential for effective interactions with clients and team members.- **Goal-Oriented:** The ability to set, pursue, and achieve ambitious sales targets is expected.- **Problem-Solving Abilities:** Candidates should be able to identify challenges and develop creative solutions quickly.- **Team Player:** A collaborative spirit is important, as the role involves working closely with a team.This is a fantastic opportunity for individuals who are eager to grow their careers in sales within a supportive environment.
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  • Fresher
  • 2.3 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Support Customer Management Customer Handling Customer Care Communication Skills
As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Annapurna Main Road Indore
Customer Relationship Microsoft Word Microsoft Excel General Office Management Customer Calling Computer Skills Followups
We are looking for a dedicated Back Office Assistant to join our team in Indore. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in a supportive office environment. The role involves essential administrative tasks to ensure smooth office operations.Key Responsibilities:1. **Data Entry:** Accurately input and update information in company databases, ensuring all records are current and precise.2. **Document Management:** Organize and maintain physical and electronic files, making it easy to retrieve documents as needed.3. **Communication Support:** Assist in handling internal communications and help coordinate between different departments to ensure seamless operations.4. **Inventory Management:** Support the team in tracking office supplies and placing orders when stock runs low to ensure continuous availability.5. **General Administrative Tasks:** Help with scheduling meetings, maintaining calendars, and preparing reports, contributing to the overall productivity of the team.Required Skills and Expectations:The ideal candidate should be detail-oriented and have strong organizational skills. Basic computer skills, including familiarity with Microsoft Office, are essential. Good verbal and written communication abilities are important for interacting with colleagues effectively. Candidates should be proactive, willing to learn, and able to work well in a team-oriented environment. Reliability and a positive attitude will drive success in this supportive role.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Jalpaiguri
Sales Reporting Customer Relationship Territory Management
A Territory Sales In charge (TSI) is responsible for achieving sales targets, ensuring product availability, and managing distribution within an assigned territory. The role focuses on market execution, retailer engagement, and driving overall sales growth.
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  • Fresher
  • 3.0 Lac/Yr
  • Patiala
Customer Relationship Route Planning Hard Working Delivery Boy Delivery Partner Material Management
We are looking for a dedicated and responsible Delivery Executive to join our team in Patiala. As a Delivery Executive, you will play a crucial role in ensuring that our products reach our customers in a timely and efficient manner.**Key Responsibilities:**- **Order Delivery:** You will be responsible for delivering packages to customers' addresses, ensuring that each delivery is made in a friendly and professional manner.- **Route Planning:** You will plan your delivery routes effectively to ensure that products are delivered on time, saving time and fuel.- **Package Handling:** You will carefully handle packages during delivery to avoid any damage and ensure that products arrive in excellent condition.- **Customer Interaction:** You will engage with customers upon delivery, answering any questions they may have and ensuring satisfaction with the service provided.- **Record Keeping:** You will maintain accurate records of deliveries, including all relevant details such as customer signatures and any issues encountered during delivery.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate clearly and courteously with customers and team members.- **Time Management:** Strong skills in managing time effectively to ensure timely deliveries.- **Reliability:** Punctuality is essential; you should be trustworthy and dependable.- **Physical Fitness:** You should be in good physical condition, as the job may require lifting and carrying packages.- **Team Player:** You should work well with others in a team environment, contributing positively to the workplace. This position is suitable for freshers who have completed their 10th grade and are willing to work full-time from our office.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Bangalore
Inbound Sales Outbound Sales Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management
Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Ahmedabad
Microsoft Excel Customer Relationship Internal Communication General Office Management Communication System Customer Calling Computer Skills Back Office Sales
* Enter and maintain data in Excel or ERP software.* Prepare invoices, quotations, delivery challans, and purchase orders.* Maintain sales, purchase, and stock records.* Coordinate with sales, warehouse, and accounts teams.* Process and track customer orders.* Maintain files and business documents.* Prepare daily, weekly, and monthly reports.* Handle official emails and vendor communication.* Assist with inventory and stock reconciliation.* Perform other administrative tasks assigned by management.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Lucknow
Customer Relationship Customer Service
As a Relationship Manager based in Lucknow, you will play a crucial role in managing and nurturing client relationships. Your primary goal will be to ensure client satisfaction and loyalty while supporting the growth of our organization. **Key Responsibilities:**- **Client Engagement:** Interact with clients regularly to understand their needs, provide support, and gather feedback to strengthen relationships.- **Account Management:** Oversee a portfolio of clients, ensuring their goals are met through effective communication and service delivery.- **Problem Resolution:** Address and resolve any issues or concerns raised by clients promptly to maintain trust and satisfaction.- **Sales Support:** Assist in identifying potential opportunities for upselling or cross-selling products/services to enhance client value.- **Market Research:** Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.- **Reporting:** Prepare and present regular reports on client engagement and account performance to stakeholders, ensuring transparency.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective client interactions.- Ability to build and maintain professional relationships with clients, demonstrating empathy and responsiveness to their needs.- A proactive approach to problem-solving, with the capability to address client concerns efficiently.- Basic understanding of sales principles will be helpful in identifying upsell opportunities.- Willingness to learn and adapt, with a positive attitude towards challenges and team collaboration.- Candidates with 0 - 2 years of experience are encouraged to apply, as we value enthusiasm and a desire to grow more than extensive experience.
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  • 0 - 1 yrs
  • 25000/Yr
  • Dehradun Road
Leadership Skills Packing Operator Material Management Route Planning Customer Relationship
We are looking for a Packing Operator to join our team in Dehradun Road. This entry-level position is ideal for individuals just starting their careers or those with minimal experience. As a Packing Operator, you will be responsible for preparing products for shipment by packaging them securely and efficiently. Your role is essential to ensuring that products reach our customers safely and in great condition.Key Responsibilities:- **Packing Products**: You will pack various items according to company standards, ensuring that all products are securely packaged to prevent damage during transit.- **Quality Control**: You will inspect packed items to ensure they meet quality standards, checking for any defects before sealing the packages.- **Labeling and Documentation**: You will label packages correctly and may also assist in preparing shipping documents to ensure accurate delivery.- **Maintaining Cleanliness**: Keeping your workspace clean and organized is crucial. You will be responsible for cleaning your area and ensuring all tools and materials are stored properly.Required Skills and Expectations:Candidates should have completed their 12th grade and be able to follow instructions carefully. Attention to detail is important to ensure quality in packing. Good physical stamina is needed since you may be lifting boxes. You should also have basic communication skills to work effectively in a team environment. A positive attitude and a willingness to learn will help you succeed in this role.
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Sales Officer - Freshers

Sunlion Industries Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Howrah
Customer Relationship Sales Operations Sales B2B Sales Convincing Power Sales Target Negotiation Skills Lead Generation Marketing Marketing Communication Interpersonal Skills Direct Marketing Field Sales
We are Hiring Sales officerCompany: Sunlion Industries Pvt. Ltd.We are looking for an energetic and motivated Business Development Executive (B2B) to join our growing team.Job Role: Business Development Executive - B2BQualification: Any GraduationExperience: Freshers / Experienced both can applySkills Required:* Good communication & negotiation skills* Ability to build and maintain B2B client relationships* Sales-driven and target-oriented mindsetSalary: Up to 12,000 to 15,000 per month (based on skills & experience)Location: HowrahInterested candidates can apply
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Pune
Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Air Traffic Control Ground Management Passenger Handling Airport Operation Interpersonal Skills Customer Relationship Ticket Booking Cargo Handling Airline Operations Airport Ticketing Aviation Air Charter Operation Airport Ground Handling Air Hostess Activities Cabin Crew Activities Ground Handling Hard Working Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Pune, India. This entry-level position is perfect for individuals who are eager to start a career in the aviation industry. Candidates should have completed their 12th grade and can have between 0 to 6 years of experience.Key Responsibilities:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets accurately and efficiently, ensuring all details are confirmed before issuing tickets.2. **Customer Service**: Provide excellent service to passengers by answering their queries, addressing concerns, and offering information about flight schedules and fares.3. **Managing Reservations**: Help manage flight reservations, changes, and cancellations, ensuring that all processes comply with airline policies.4. **Payment Processing**: Handle cash and card transactions securely, providing receipts and confirming payments to passengers.5. **Maintaining Records**: Keep records of ticket sales, passenger details, and other important documents organized and up to date.Required Skills and Expectations:Candidates should have good communication skills to interact effectively with customers. Attention to detail is crucial for ticket accuracy and processing transactions efficiently. Basic computer skills are necessary to use booking systems and manage records. A friendly and positive attitude is essential for providing excellent customer service. Applicants should be willing to work full time from the office and adapt to a dynamic work environment.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Raipur
Tele Caller Front Officer Customer Relationship Receptionist Activities Customer Communication Office Work Telephone Handling
We are looking for a friendly and organized Front Office Receptionist to join our team in Raipur. This part-time role is ideal for someone who enjoys interacting with people and providing excellent customer service.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them in finding the right person or department.- **Answer Calls:** Manage incoming phone calls efficiently and redirect them to the appropriate staff members.- **Manage Appointments:** Schedule and confirm appointments for staff and ensure visitors are informed.- **Maintain Office Supplies:** Keep track of office supplies and notify the team when restocking is necessary.- **Provide Information:** Offer clear information about our services to visitors and clients.- **Handle Mail and Deliveries:** Receive and distribute mail and packages promptly to the correct recipients.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with visitors and team members.- Basic computer literacy is necessary for managing schedules and handling emails.- A good understanding of customer service principles to create a positive experience for all visitors.- Ability to multitask and prioritize tasks in a busy office environment.- A positive attitude and a professional appearance are important for representing the office well.- Being detail-oriented to ensure all correspondence and appointments are handled accurately.This position is open to female candidates who have completed their 12th grade and have 0-2 years of experience. If you have a passion for helping others and creating a welcoming atmosphere, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Chhindwara
Retail Sales Marketing Communication Customer Relationship Management Skills
We are looking for a motivated Field Sales Executive to join our team in Chhindwara. This entry-level position is ideal for individuals who are passionate about sales and eager to learn. As a Field Sales Executive, your main responsibilities will include identifying potential customers and understanding their needs. You will visit clients in your designated area to present our products and services effectively. Building strong relationships with customers will be crucial, as this will help you to understand their requirements and increase sales opportunities. You will also need to keep accurate records of your visits and sales efforts to help develop strategies for improvement.To succeed in this role, you should have excellent communication skills, enabling you to clearly convey information and persuade clients. Basic computer skills are necessary to maintain sales records and handle reporting. A strong desire to achieve targets and a willingness to learn are essential, as you will be working closely with experienced team members who will guide you.We expect you to be self-motivated, with the ability to work independently while also collaborating with the team. As a Field Sales Executive, you should be comfortable with traveling within your area and adapting to different sales environments. This is a great opportunity for someone looking to start a career in sales with growth potential.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive based in Bhopal, India. This position is ideal for individuals with 0 to 2 years of experience who are passionate about helping customers and providing excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Handle phone calls and messages from customers, addressing their questions or concerns promptly and professionally to ensure a positive experience.2. **Resolve Issues**: Identify customer problems and provide effective solutions or alternatives, working to resolve issues efficiently to maintain customer satisfaction.3. **Maintain Records**: Document customer interactions and feedback accurately in the system, ensuring that information is up-to-date for future reference and improving service quality.4. **Provide Product Information**: Educate customers about our products and services, helping them make informed decisions and enhancing their overall understanding.5. **Collaborate with Teams**: Work closely with other departments to address customer needs and improve service processes, ensuring a cohesive approach to customer care.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong verbal communication skills are essential for effective conversations with customers. A friendly demeanor and patience are important traits, along with the ability to listen and empathize with customer issues. Basic computer skills for record-keeping and online communication are expected. Candidates should be willing to work in an office setting and be available for a full-time schedule.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- **Handling Inquiries**: Address incoming questions from customers to provide clear and helpful information about our services and products.- **Resolving Issues**: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- **Updating Records**: Maintain accurate customer records and document interactions in our system for future references.- **Following Up**: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • Fresher
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Guest Services Hotel Operation Passenger Service Passenger Handling Customer Support Customer Relationship Management
Dear Candidate. We are hiring for the job post Airport Ground Staff - Cargo - Cabin Crew for Leading Domestic - International Airlines company. Call HR (8910289041)(Send Resume in whats app (8910289041) Male and Female both can apply. QUALIFICATION -10th 12th Graduate Age -18 to 38yrs Good Communication skill and pleasing personality. Job Location - Pan India Airport. Facility - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + OT Call HR & Send Resume Whats app 8910289041
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Listening Skills Time Management Customer Service Customer Relationship Back Office
As a Back Office Assistant, you will play a key role in ensuring smooth operations within the organization. Your main responsibilities will include:- **Data Entry**: Accurately inputting various types of information into computer systems, ensuring that details are correct and up-to-date.- **Document Management**: Organizing and maintaining files and records, both physical and digital, to ensure they are easily accessible for the team.- **Customer Support**: Assisting clients and customers by responding to queries and redirecting them to appropriate departments when necessary.- **Inventory Tracking**: Keeping a record of office supplies and materials to ensure that everything is stocked and available for daily operations.- **Administrative Support**: Providing general administrative assistance to the team, including scheduling meetings, sending out emails, and preparing reports.To succeed in this role, you need:- **Basic Computer Skills**: Proficiency in using computers and basic software applications such as Microsoft Office (Word, Excel).- **Attention to Detail**: A keen eye for detail to ensure accuracy in data entry and document management.- **Communication Skills**: Good verbal and written communication abilities to effectively assist customers and collaborate with team members.- **Organizational Skills**: The ability to manage multiple tasks and prioritize effectively in a fast-paced environment.- **Team Player**: Willingness to work closely with colleagues and contribute positively to the team culture. This role is suitable for individuals who are freshers and have completed their 10th grade education.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Communication Calm Under Pressure Teamwork
We are seeking a dedicated Customer Service Officer to join our team in Kolkata. This is a full-time position for individuals with 0 to 1 year of experience, and the role requires working from the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or in-person with clear and accurate information to ensure a positive experience.- **Resolve Customer Issues:** Assist in troubleshooting and resolving complaints promptly and efficiently to improve customer satisfaction.- **Maintain Customer Records:** Update and manage customer information in our database to ensure all interactions are accurately documented.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed choices.- **Collaborate with Team Members:** Work closely with colleagues to share insights and strategies on enhancing customer service quality.**Required Skills and Expectations:**Candidates should possess strong communication skills, both spoken and written, to convey information effectively. A friendly and approachable attitude is essential, as the role involves interacting with customers daily. Basic computer skills are required for maintaining records and handling email inquiries. An eagerness to learn and adapt to new situations will be important, especially for someone new to the role. Being patient and empathetic towards customers is a must for resolving issues effectively. Teamwork and the ability to work in a fast-paced environment will also contribute to success in this position.
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  • Fresher
  • 2.0 Lac/Yr
  • Nashik
Customer Relationship Data Management Microsoft Excel Tally Microsoft Office Microsoft Word Internet Clerical Work Receptionist Activities Office Superintendent Administrative Skills Basic Computers
We are looking for a reliable Office Assistant to support our daily office operations. This role is perfect for freshers who are eager to learn and grow in a professional environment. **Key Responsibilities:**- **Administrative Support:** Assist with daily administrative tasks such as filing, data entry, and document management to ensure the office runs smoothly.- **Communication Handling:** Manage incoming calls and emails, directing queries to the appropriate team members while maintaining a professional demeanor.- **Office Organization:** Keep the office organized and tidy, ensuring supplies are adequately stocked and equipment is functioning properly.- **Record Keeping:** Maintain accurate records of office transactions, appointments, and schedules to support effective information flow.- **Assistance with Meetings:** Help prepare for meetings by setting up the meeting space, arranging necessary equipment, and taking minutes when needed.**Required Skills and Expectations:**Candidates should possess strong organizational skills and the ability to multitask effectively. Good verbal and written communication skills are essential for interacting with colleagues and clients. A proactive attitude and willingness to learn new things will help you thrive in this position. Basic computer skills, including proficiency in Microsoft Office applications, are required. Strong attention to detail and the ability to follow instructions accurately are also important for success in this role.
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  • Fresher
  • 3.0 Lac/Yr
  • Pune
Customer Relationship Customer Service BFSI Interpersonal Skills HNI Acquisition Negotiation Skills Team Management Skills
Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Corporate Banking Customer Relationship Branch Administration Microsoft Excel Marketing Routing Client Servicing Customer Care Strategic Thinking Problem Solving Leadership Skills Revenue Expansion Analytical Skills
I. Position SummaryThe Client Relationship Manager acts as an advocate for the client within the organization and a representative of the company to the client. This role is crucial for ensuring client needs are consistently met, service delivery is high-quality, and the business relationship remains profitable and enduring.II. Key ResponsibilitiesA. Relationship Development and RetentionPrimary Contact: Serve as the lead point of contact for all matters specific to assigned clients, building strong, long-lasting relationships based on trust and mutual understanding.Client Needs Analysis: Deeply understand client objectives, strategic plans, and operational needs to better position company products/services.Proactive Engagement: Schedule regular meetings and check-ins (virtual and in-person) with key client stakeholders to review performance, gather feedback, and address concerns before they escalate.Conflict Resolution: Quickly and effectively handle difficult client requests or escalated issues, coordinating with internal teams to provide timely and satisfactory solutions.B. Account Growth and StrategyStrategic Planning: Develop and execute strategic account plans aimed at maximizing client value, retention, and loyalty.Upselling & Cross-selling: Identify and pursue new sales opportunities within existing accounts by introducing additional products, services, or upgrades.Negotiation: Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Forecasting: Assist in forecasting revenue from existing clients and tracking key account metrics.C. Internal Coordination and ReportingInternal Liaison: Coordinate with various internal departments (e.g., Sales, Product, Service Delivery, Finance) to ensure consistent service levels and that client expectations are met.Reporting: Prepare detailed reports on account status, client health metrics (e.g., churn risk, satisfaction scores), and project progress for management.Documentation: Maintain accurate, up-to-date records of all client communications, activity, and account status in the CRM system.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Dehradun
Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Air Traffic Control Ground Management Passenger Handling Airport Operation Interpersonal Skills Customer Relationship Ticket Booking Cargo Handling Airline Operations Airport Ticketing Aviation Air Charter Operation Airport Ground Handling Air Hostess Activities Cabin Crew Activities Ground Handling Hard Working Air Ticketing
We are seeking dedicated Airport Ticketing Staff to support travelers at our bustling airport in Dehradun. This role is perfect for individuals who are enthusiastic about providing excellent customer service in a dynamic environment, whether they have prior experience or are new to the industry.Key responsibilities include assisting passengers with ticket bookings, cancellations, and refunds. You will guide customers through the ticketing process at kiosks and counters, ensuring their travel experience is smooth and satisfactory. Additionally, you will help travelers with luggage checks and provide information about flights, gates, and any delays. A successful candidate will have strong communication skills to interact effectively with passengers from diverse backgrounds. Attention to detail is crucial to ensure accurate ticket information and prevent errors. Basic computer skills are required for using ticketing software and handling transactions efficiently.We expect willingness to work in shifts, as airports operate around the clock. A positive attitude and a readiness to assist customers, no matter the situation, are essential for this role. Applicants must have completed their 12th grade and be prepared to provide stellar service while managing multiple tasks. This position offers an opportunity to grow in the travel industry while contributing to memorable travel experiences for passengers.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Bangalore
Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Air Traffic Control Ground Management Passenger Handling Airport Operation Interpersonal Skills Customer Relationship Ticket Booking Cargo Handling Airline Operations Airport Ticketing Aviation Air Charter Operation Airport Ground Handling Air Hostess Activities Cabin Crew Activities Ground Handling Hard Working Air Ticketing
We are looking for dedicated Airport Ticketing Staff to join our team in Bangalore. This full-time position is ideal for individuals with a passion for customer service and travel, ensuring a smooth experience for airline passengers.Key Responsibilities:1. **Ticket Sales and Reservations**: Assist passengers with booking flight tickets and handle cancellations or changes efficiently.2. **Customer Service**: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring all passengers are informed about their travel plans.3. **Check-In Assistance**: Facilitate the check-in process, helping passengers with baggage handling and issuing boarding passes.4. **Payment Processing**: Accurately process payments for tickets and issue receipts, ensuring all financial transactions are handled securely.5. **Communication**: Liaise with airline staff and passengers to share important information, including flight schedules and gate changes.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and display a friendly demeanor at all times. Strong communication skills in English and local languages are essential, along with the ability to handle stressful situations effectively. Basic computer skills are required to manage booking systems, and a strong attention to detail is crucial for accurate ticketing. Individuals should be flexible with their work hours, as shifts may include weekends and holidays. A customer-first attitude is essential for fostering a positive travel experience for all passengers.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Rajkot
Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Air Traffic Control Ground Management Passenger Handling Airport Operation Interpersonal Skills Customer Relationship Ticket Booking Cargo Handling Airline Operations Airport Ticketing Aviation Air Charter Operation Airport Ground Handling Air Hostess Activities Cabin Crew Activities Ground Handling Hard Working Air Ticketing
As an Airport Ticketing Staff member in Rajkot, India, you will play a crucial role in ensuring smooth operations at the airport. You will assist passengers with ticketing processes and provide outstanding customer service, making travel experiences enjoyable.Key Responsibilities:- **Ticket Sales:** You will assist passengers in purchasing tickets, ensuring they understand travel options, fares, and regulations.- **Customer Assistance:** You will help travelers with inquiries, addressing concerns related to their flights and ticketing, and providing necessary guidance.- **Check-In Support:** You will assist passengers during the check-in process, ensuring they have all required documentation and guiding them through the procedures.- **Problem Resolution:** You will address any issues that arise during the ticketing process, including cancellations or changes, by providing appropriate solutions.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess a basic understanding of ticketing systems and customer service principles. You must have strong communication skills, as interacting with passengers is a key part of the role. Being detail-oriented is essential to avoid mistakes in ticketing. A friendly and patient demeanor is expected to handle various passenger needs and concerns calmly. Additionally, a willingness to learn and adapt to airline policies and technology is important for succeeding in this dynamic environment.
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