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Fresher Customer Relationship Manager Jobs

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  • 0 - 3 yrs
  • Female
  • Kunnamkulam Thrissur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Convincing Power
We are seeking a dedicated Customer Relationship Officer to join our team in Kunnamkulam Thrissur. This role is ideal for individuals who enjoy engaging with customers and building strong relationships. Key Responsibilities:1. **Customer Assistance**: Interact with customers to provide information about products and services, assisting them with inquiries and resolving issues promptly. This helps ensure customer satisfaction and loyalty.2. **Follow-Up Calls**: Conduct follow-up calls to ensure customers are satisfied with their purchases and services. This not only keeps the communication lines open but also helps identify areas for improvement.3. **Data Management**: Maintain accurate records of customer interactions and feedback. This information is crucial for understanding customer needs and improving service quality.4. **Feedback Collection**: Gather feedback from customers to help improve our services. This involves listening to their suggestions and concerns, facilitating responsiveness to customer needs.5. **Team Collaboration**: Work closely with other departments to ensure a seamless customer experience. Teamwork is essential in addressing customer issues effectively and efficiently.Required Skills and Expectations:The ideal candidate will have a high school diploma and be a quick learner with good communication skills. A friendly and approachable demeanor is crucial to building rapport with customers. The candidate should be organized, detail-oriented, and have a strong willingness to learn and grow within the role. Prior experience is not mandatory, but a positive attitude and a commitment to customer satisfaction are essential for success.
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  • Fresher
  • Dhanbad
Communication Skills Networking
As a Customer Relationship Manager, you will play an essential role in ensuring a positive experience for our customers. This part-time position allows you to work from home while developing your skills in customer service and relationship management.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers via phone, email, or chat to understand their needs and resolve any issues they may face. This engagement helps to build strong relationships and loyalty.- **Support and Assistance:** Provide helpful information and support to customers about our products and services. This ensures that customers feel valued and informed.- **Feedback Collection:** Gather feedback from customers about their experiences and suggestions for improvement. This information is important for enhancing our services.- **Data Entry:** Maintain accurate records of customer interactions and transactions in our system. This helps the team track customer history and improve service quality.- **Follow-Up:** Regularly check in with customers post-sale to ensure satisfaction and address any ongoing concerns. This proactive approach fosters long-term relationships.**Required Skills and Expectations:**- Strong communication skills are essential for effective interaction with customers. - Good listening skills to understand customer needs and provide appropriate solutions.- Basic knowledge of computer operations is necessary for navigating communication tools and data entry.- A positive attitude and willingness to learn, as you will be entering a customer service role for the first time.- Ability to work independently while managing your time effectively. This role is perfect for freshers eager to start a career in customer service while being flexible with their schedule.
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Customer Service Manager - Full Time - Freshers

Economical Research and Management Pvt.Ltd.

  • Fresher
  • 4.3 Lac/Yr
  • Around Kolkata
Data Analysis Product Verification Computer Application Customer Relationship Customer Service Customer Support
Banking Customer Support Executive
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Uppal Hyderabad
Customer Relationship Corporate Sales Leadership
We are looking for a Sales Manager to lead our sales efforts effectively. This role can be done from home and is suitable for individuals with varying levels of experience.**Key Responsibilities:**- **Manage Sales Team:** Oversee a team of sales representatives, providing guidance and support to help them reach their targets.- **Develop Sales Strategies:** Create and implement effective sales strategies to increase market share and drive revenue growth.- **Build Customer Relationships:** Establish and maintain strong relationships with clients to understand their needs and ensure high levels of customer satisfaction.- **Analyze Sales Data:** Monitor sales performance metrics and analyze data to identify trends, challenges, and opportunities for improvement.- **Set Sales Goals:** Set achievable sales goals for the team, ensuring they are aligned with overall company objectives.- **Conduct Training:** Organize training sessions for the sales team to improve their skills and product knowledge.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to effectively interact with clients and team members. A strong understanding of sales principles and customer service is essential. The ideal candidate will be self-motivated and capable of working independently. Basic computer skills, including familiarity with sales software and tools, are also necessary. A willingness to learn and adapt in a fast-paced environment will set you up for success in this role. Prior experience in sales is a plus but not mandatory.
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Hiring For Sales Manager Fresher

Hitech Housing And Propertes

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Tambaram - Mudichur Road Chennai
Marketing Customer Relationship Marketing Communication Time Management Lead Generation Leadership Direct Marketing Direct Sales Field Sales Negotiation Skills Convincing Power Project Sales
We are looking for a dedicated male Sales Manager to join our team at our office on Tambaram - Mudichur Road. This full-time position is suitable for individuals with 0 to 2 years of experience in sales.**Key Responsibilities:**- **Develop Sales Strategies**: Create effective sales plans to meet company targets. You will analyze market trends and customer needs to shape these strategies.- **Manage Client Relationships**: Build and maintain strong relationships with clients. You will be the primary point of contact and need to ensure customer satisfaction and loyalty.- **Achieve Sales Targets**: Set and meet individual sales goals. You will track your performance and work towards consistently achieving or exceeding set targets.- **Conduct Market Research**: Gather and analyze market data to identify potential new customers. This helps in understanding competition and finding opportunities for growth.- **Train and Guide Team Members**: Support and guide junior sales staff in understanding products and sales techniques. This will help in building a strong, efficient sales team.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to effectively engage with clients and team members. A basic understanding of sales processes and customer relationship management is essential. Candidates are expected to be results-driven, with a proactive attitude toward challenges. Adaptability and willingness to learn new skills in a fast-paced environment will be highly valued. A positive mindset and the ability to work collaboratively in a team are also important for success in this role.
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Baddi Solan
Customer Relationship Customer Service
A Relationship Manager or Client Relationship Manager, is responsible for forming and maintaining connections with business clients to drive service operations. Their duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Krishnarajapuram Bangalore
Communication Customer Relationship Banking
Virtual Relationship Manager - Banking SalesLocation: Krishnarajapura, BengaluruJob Type: Full-Time Work From OfficeEligibility:Any Graduate (B.Tech/BE not eligible)Freshers & Experienced (0-3 Years)Age: 18-30 YearsEnglish + Any 1 Language (Hindi/Tamil/Kannada/Malayalam)Salary:Freshers:
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Telecaller Fresher

SNS Infotech

  • 0 - 1 yrs
  • Ashram Para Siliguri
Lead Generation Database Management Customer Relationship Service & Renewals
We are looking for an energetic and persuasive Tele Calling Executive to support our IT hardware and services business. As the first point of contact for many of our prospective business clients, you will play a crucial role in driving our growth. Your primary mission will be to generate qualified B2B leads, schedule meetings for our Project Sales team, and drive renewals for IT service contracts.
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  • 0 - 3 yrs
  • Karanjia Mayurbhanj
Direct Sales Customer Handling Retail Sales Enquiry Management Product Demonstration Customer Relationship Management Target Marketing After-Sales Follow-up Vehicle Delivery Coordination
Gen-X Automobiles, an established two-wheeler showroom in Karanjia, Mayurbhanj, is looking for a confident and presentable Female Showroom Sales Executive to join our sales team.The candidate will welcome customers visiting the showroom, understand their vehicle requirements, explain available models and features, provide price and finance information, arrange test rides, and follow up with interested customers to convert enquiries into sales.Key responsibilities:Attend and assist customers visiting the showroom.Understand customers
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Airport Cargo Customer Relationship Airport Operation Customer Service Customer Support Ground Management Guest Handling Passenger Handling Ground Operation Good Communication Skills Aviation
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Tirunelveli
Retail Sales Channel Marketing Channel Sales Team Building Direct Sales Channel Sales Strategies Lead Generation Negotiation Skills Demand Generation Customer Relationship Management Business Development Sales Dealer Management Dealer Sales
### **Job Description - FMCG Channel Sales Executive**As a **Channel Sales Executive**, you will be responsible for expanding the Company's retail and distribution network by visiting retailers, distributors, and outlets. Your role includes promoting FMCG products, generating new business opportunities, achieving monthly sales targets, maintaining strong customer relationships, ensuring product availability, collecting orders, and providing regular market feedback to support business growth. You will represent the Company professionally while delivering excellent customer service and driving sales performance.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.**Key Responsibilities:**- **Greeting Guests**: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- **Providing Information**: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- **Handling Complaints**: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- **Coordinating with Staff**: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- **Maintaining Records**: Keep accurate records of guest interactions and transactions for future reference and improvements in service.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication is essential to effectively interact with guests and colleagues.- **Customer Service Orientation**: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- **Problem-Solving Abilities**: The ability to think quickly and find solutions to guest issues enhances their experience.- **Team Player**: Willingness to work collaboratively with other team members and departments is crucial.- **Basic Computer Skills**: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patuli Kolkata
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Faridabad
Retail Sales Marketing Sales Marketing Manager Direct Sales Agency Sales Marketing Communication Customer Relationship
We are seeking a motivated Field Sales Executive to join our team in Faridabad. This role is perfect for someone eager to start a career in sales, with opportunities for growth and development.Key Responsibilities:1. **Customer Interaction**: Visit potential and existing clients to promote our products. Build strong relationships by understanding customer needs and providing excellent service.2. **Sales Techniques**: Use effective sales strategies to present our offerings assertively. Utilize persuasive communication to convert prospects into loyal customers.3. **Market Research**: Gather and report information on market trends and competitor activities. This insight will help identify new sales opportunities and target markets.4. **Sales Reporting**: Maintain accurate records of sales activities and customer interactions. Regularly update management with reports on leads, sales progress, and forecasts.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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Sales Manager Jobs For Freshers - Sambalpur

Nurturing way private limited

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Bareipali Sambalpur
Direct Marketing Soft Skills Customer Relationship Management Skills Direct Sales
We are looking for a motivated Sales Manager to join our team in Bareipali. In this role, you will help boost our sales and build strong relationships with customers. You will work closely with our sales team to implement strategies that drive growth and meet targets.**Key Responsibilities:**- **Manage Sales Team:** Oversee the daily activities of the sales team, providing guidance and support to ensure they meet sales goals.- **Customer Engagement:** Reach out to potential customers, understand their needs, and promote our products or services effectively.- **Sales Strategy Development:** Collaborate with team members to create and implement sales strategies that will increase revenue.- **Market Research:** Analyze market trends and competitor activities to identify new opportunities and areas for improvement.- **Reporting:** Prepare sales reports to track performance, presenting insights to senior management for better decision-making.**Required Skills and Expectations:**The ideal candidate should have excellent communication and interpersonal skills to interact effectively with customers and team members. You should be goal-oriented, focused on achieving results while maintaining a positive attitude. Basic knowledge of sales processes and techniques is crucial. Since this position requires teamwork, being collaborative and supportive of your colleagues is important. A keen interest in learning and adapting to new challenges will greatly benefit your role. A minimum of a 12th-grade education is necessary, and previous experience is an advantage but not mandatory.
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  • Fresher
  • 1.3 Lac/Yr
  • Solapur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.
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  • 0 - 2 yrs
  • Bhopal
Customer Relationship Customer Care Customer Handling Customer Management
Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office).
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Looking For Sales Manager

Mangalprabha Services Pvt. Ltd.

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Akola
Corporate Sales Marketing Communication Customer Relationship
Generate business from Cooperative Banks, Meet decision-makers and present CBS Solutions, Conduct product demos and client presentations Manage complete sales cycle from lead generation to closure, Build strong relationships with bank officials, achieve monthly & quarterly sales targets.
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Financial Service Executive - Full Time

Amolakshaya Trade and Credit Pvt Ltd

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Guwahati
Interpersonal Skills Financial Markets Insurance Products Client Relationship Management Customer Service
Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- **Guest Assistance:** Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- **Issue Resolution:** Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- **Information Provision:** Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- **Coordination:** Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.
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  • Fresher
  • 7.0 Lac/Yr
  • Asansol
Customer Relationship Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Airline Operations
As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.**Key Responsibilities:**- **Greet Guests:** Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- **Assist with Check-in:** Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- **Provide Information:** Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- **Handle Complaints:** Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- **Promote Services:** Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.**Required Skills and Expectations:**To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Durgapur
Customer Relationship Air Ticketing Ticket Booking Ground Management Good Communication Skills
As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their air travel needs. Your main responsibilities include:- **Booking Air Tickets**: You will handle the reservation process, ensuring customers get the best flights according to their preferences and schedules.- **Customer Service**: Provide excellent service by answering queries, resolving issues, and assisting customers in selecting travel options that suit their needs.- **Issuing Tickets**: Your role will involve issuing tickets to customers, ensuring all information is accurate and complies with airline regulations.- **Coordinating with Airlines**: You will communicate with various airlines to obtain the latest flight information, fares, and promotions to offer customers the best deals.- **Maintaining Records**: Keep accurate records of bookings, cancellations, and customer interactions to ensure seamless operations and follow-ups.To be successful in this role, you should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial, as small errors can lead to significant issues in ticketing. You should be comfortable working with computers and various software programs, as ticketing often involves using online systems for bookings. A proactive attitude and the ability to work in a fast-paced environment will help you thrive while ensuring customer satisfaction is always your top priority. Flexibility and a willingness to learn will also be essential, especially if you are new to the industry.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Medinipur
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a Back Office Officer to support our operations in Medinipur. This role is suitable for individuals who are organized and detail-oriented, with an eagerness to learn. Key Responsibilities:- **Administrative Support**: Assist with daily office tasks such as filing, data entry, and managing documents to ensure smooth office operations.- **Record Keeping**: Maintain accurate records and databases for easy retrieval and reporting, ensuring data integrity at all times.- **Communication**: Support internal communication by relaying important information between various departments and team members.- **Reporting**: Prepare reports as needed, helping the management make informed decisions based on data analysis.- **Customer Support**: Handle basic queries from customers or clients, ensuring a high level of service and satisfaction.Required Skills and Expectations:Candidates should possess strong organizational abilities and attention to detail. Good written and verbal communication skills are essential for conveying information clearly. Proficiency in basic computer applications, such as Microsoft Office (Word, Excel), is necessary. A willingness to learn and adapt in a fast-paced environment is crucial, as is the ability to work well in a team. This position is open to candidates with 0 to 2 years of experience and requires at least a 12th-grade education. Strong ethical standards and the ability to maintain confidentiality are important.
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Back Office Manager Fresher

Axis Group of Services

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Bandel Hooghly
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
As a Back Office Officer, your role will involve supporting the day-to-day operations of the office. You will work in a vital position that requires strong attention to detail and effective communication skills.- **Data Entry**: Accurately input various types of data into company systems, ensuring all information is correct and up to date.- **Documentation Management**: Organize and maintain files and records, both physical and digital, for easy access and reference.- **Customer Support**: Assist clients or customers with inquiries through email or phone, providing them with the necessary information or redirecting them to the appropriate departments.- **Reporting Activities**: Prepare and assist in compiling reports by gathering data from various sources and formatting it as needed for management review.- **Team Collaboration**: Work closely with team members to ensure seamless workflow and assist with tasks that may arise during daily operations.To succeed in this role, you should be detail-oriented, with strong organizational skills to manage multiple tasks effectively. Proficiency in basic computer applications such as Microsoft Office is important, along with the ability to learn new software quickly. Good written and verbal communication skills are essential, as you will interact with various stakeholders. A proactive attitude and a willingness to learn will help you excel in this position. The job requires a full-time commitment and is located in Bandel, so being available to work from the office is crucial.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Birbhum
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a dedicated Back Office Officer to join our team in Birbhum. This role involves supporting the operations of the company by managing essential tasks that ensure smooth functioning behind the scenes.**Key Responsibilities:**- **Data Entry:** Accurately inputting information into the database to maintain updated records. This is crucial for tracking and managing all necessary business operations.- **Document Management:** Organizing and maintaining files and documents, which helps in easy retrieval and enhances overall efficiency.- **Communication Support:** Assisting in handling incoming calls and emails. This includes directing inquiries to the appropriate departments, providing information when needed, and maintaining professionalism.- **Report Preparation:** Preparing regular reports based on data collected, enabling management to make informed decisions. Attention to detail is necessary to ensure accuracy in reporting.- **Inventory Management:** Keeping track of office supplies and requesting orders when needed to ensure that the workspace is well-equipped.**Required Skills and Expectations:**- A minimum educational qualification of 12th pass is required, demonstrating basic literacy and numeracy skills.- Candidates should have 0 to 2 years of experience in a similar role, though freshers are welcome.- Strong attention to detail and organizational skills are essential for managing various tasks and processes effectively.- Good communication skills are required, both verbal and written, for interacting with colleagues and clients.- A basic understanding of computer applications, such as Microsoft Office, will be advantageous in performing daily tasks efficiently. This is a full-time position that involves working from the office. If you are a motivated individual looking to begin your career in a supportive role, we encourage you to apply.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Marshalling Baggage Handling Baggage Claim Passenger Assistance Boarding Procedures Gate Operations Customer Service Lost and Found Procedures Multitasking Safety Regulations Security Procedures Teamwork Time Management Problem Solving Communication Skills Attention to Detail Computer Skills Conflict Resolution Emergency Response Flight Check-in Customer Relationship Airline Operations Ground Operation Airport Operation Airline Customer Service
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, your primary role is to enhance the travel experience for airport guests. You will be the face of the airport, ensuring all passengers receive excellent service and support throughout their journey.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving guests warmly and assist them with their inquiries, ensuring they feel valued and comfortable as they enter the airport.- **Providing Information:** Offer clear and accurate information about flight schedules, gate assignments, and airport facilities, helping guests navigate the airport with ease.- **Assisting with Issues:** Respond promptly to any guest concerns or issues, such as lost luggage or missed connections, and take appropriate actions to resolve these matters efficiently.- **Coordinating Services:** Work closely with other airport staff and departments to coordinate services such as wheelchair assistance or lounge access, ensuring a smooth and enjoyable experience for all passengers.- **Maintaining Cleanliness:** Monitor and maintain cleanliness in guest areas, ensuring a pleasant environment that reflects the airport's standards.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with guests and addressing their needs effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for travelers.- Basic knowledge of customer service principles and a willingness to learn in a fast-paced environment.- Ability to work both independently and as part of a team, collaborating with different departments as needed.- Flexibility to work varying shifts, including weekends and holidays, to accommodate the airport's operational needs.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Lumding Rly Colony Nagaon
Blueprint Reading Building Codes Construction Management Microsoft Office Risk Management Time Management Microsoft Excel Cost Estimation Microsoft Word English Language Customer Calling Back Office Sales Customer Relationship Contract Administration Email Writing Followups
We are looking for a Back Office Assistant to help with various administrative tasks in our office. This is a full-time position based in Lumding Rly Colony, Nagaon, and is suitable for candidates with little to no work experience.Key Responsibilities:1. **Data Entry**: Accurately input and manage various types of information in our databases and systems. Attention to detail is crucial to ensure data integrity.2. **Document Management**: Organize and maintain files, both digitally and physically. This involves sorting documents, scanning important papers, and ensuring everything is easy to find.3. **Customer Support**: Assist in responding to inquiries from customers, both over the phone and through email, providing friendly and informative assistance as needed.4. **Administrative Support**: Help with daily office operations such as scheduling appointments, preparing reports, and maintaining office supplies. You will play a key role in keeping the office running smoothly.5. **Team Collaboration**: Work alongside other team members to ensure tasks are completed efficiently. Good communication and collaboration skills will help you succeed in this role.Required Skills and Expectations:Candidates should have completed at least their 12th grade. Strong organizational skills and a willingness to learn are essential. Familiarity with basic computer programs, such as Microsoft Office, will be beneficial. A positive attitude and good communication skills are also important for interacting with colleagues and clients.
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  • Fresher
  • Srinagar
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is suitable for freshers who have completed their 12th grade and are eager to start their career in customer service. As a Customer Care Executive, you will work from home and be responsible for providing excellent support to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, messages, and emails from customers, answering their questions and guiding them through any issues they may have.- **Troubleshoot Issues:** Identify and resolve customer problems by offering effective solutions, ensuring that the customer feels valued and satisfied.- **Maintain Customer Records:** Accurately document interactions with customers in the company database, ensuring that all information is up-to-date and easily accessible.- **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and encourage them to provide feedback.- **Provide Product Information:** Keep yourself updated about the products or services offered by the company so you can answer customer questions accurately and confidently.Required skills include:- **Communication Skills:** You must have excellent verbal and written communication skills to effectively interact with customers.- **Problem-Solving Abilities:** Being able to think critically will help you address customer concerns efficiently.- **Technical Skills:** Basic knowledge of computer software and online communication tools is essential for this remote position.- **Customer-Focused Mindset:** A genuine desire to help customers and provide them with an exceptional experience is crucial for success in this role.
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  • Fresher
  • Vasai Thane
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.
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  • Fresher
  • Kalyan Dombivali Thane
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Customer Management
We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Tambaram - Mudichur Road Chennai
Customer Relationship Marketing Communication Management Skills Technical Sales Field Sales
As a Field Sales Executive, you will play a vital role in promoting our products and services to potential customers. This position requires you to actively engage with clients, build relationships, and close sales.**Key Responsibilities:**- **Customer Engagement:** Initiate contact with potential clients through cold calling or visiting designated areas to introduce our offerings and understand their needs.- **Sales Presentations:** Deliver engaging presentations that highlight the benefits of our products and services, addressing any questions or concerns from clients.- **Lead Generation:** Identify and develop new sales opportunities through networking, referrals, and market research to expand our customer base.- **Relationship Management:** Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty while resolving any issues they may have.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system to track progress and identify areas for improvement.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with clients. A proactive approach and a willingness to learn are essential, particularly if you are new to sales. Basic computer skills for data entry and reporting will also be required. Demonstrating motivation, a positive attitude, and the ability to work independently will contribute to your success as a Field Sales Executive.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - **Responding to Inquiries**: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- **Problem Solving**: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- **Maintaining Records**: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- **Providing Information**: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. **Problem Solving**: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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