Customer Management Job Vacancies in Raipur

We are looking for a skilled Relationship Manager to join our team in Raipur. The ideal candidate will have 1 to 3 years of experience and a minimum education of a 12th pass. This full-time position requires working from the office.Key Responsibilities:- Build and Maintain Client Relationships: Develop strong relationships with clients by understanding their needs and providing suitable solutions to enhance client satisfaction.- Assist Clients with Queries: Address any concerns and answer client questions promptly to ensure a positive experience and foster long-term connections.- Conduct Follow-ups: Regularly check in with clients to update them on services and gather feedback, ensuring they feel valued and heard.- Identify Sales Opportunities: Recognize potential upselling or cross-selling opportunities within the existing client base to increase revenue.- Collaborate with Team Members: Work closely with colleagues to share client insights and improve overall service delivery, promoting teamwork.Required Skills and Expectations:- Strong communication skills to interact effectively with clients and team members alike.- Excellent problem-solving abilities to address client challenges and provide effective solutions.- Basic knowledge of sales processes and customer service principles is essential.- Ability to work well under pressure and manage multiple tasks simultaneously.- A positive attitude, willingness to learn, and a desire to achieve results are highly valued. This role is a great opportunity for someone looking to grow their career in client relations while contributing to the company's success.

We are seeking a motivated and enthusiastic Customer Care Executive to join our team. As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction and addressing their needs.Key Responsibilities:- Customer Support: Respond to customer inquiries through various channels, including phone, email, and chat. You will provide assistance and resolve issues efficiently.- Order Management: Assist customers with placing orders, tracking shipments, and processing returns. You will ensure a smooth shopping experience from start to finish.- Product Knowledge: Develop a strong understanding of the companys products and services. This knowledge will help you answer questions and provide accurate information to customers.- Problem Resolution: Handle complaints and challenges that customers may face. You will work towards finding a swift and satisfactory solution to enhance customer satisfaction.- Feedback Collection: Gather customer feedback and report it to the management team. This information is crucial for improving our services and products.Required Skills and Expectations:Candidates must possess excellent communication skills to effectively interact with customers. A friendly and patient demeanor is essential for handling customer issues. Basic computer knowledge is important, as you will be using various software tools for managing inquiries. The ability to work independently is crucial since this position is remote. We also expect a proactive attitude and the willingness to learn and develop your skills in customer service. Being a team player will help you contribute to a positive work environment.

As an Airline Customer Service Executive based in Raipur, you will play a vital role in ensuring customer satisfaction and providing exceptional service. This position is ideal for individuals looking to start their career in the airline industry, with a focus on assisting passengers efficiently.Key Responsibilities:- Assist Passengers: Greet and assist passengers with inquiries regarding flights, bookings, and checking in. Your friendly demeanor will help create a pleasant travel experience.- Handle Complaints: Listen to passenger concerns and resolve issues effectively. Your problem-solving skills will ensure that customers feel heard and valued.- Provide Information: Offer clear information on flight schedules, ticket pricing, and company policies. Accuracy in your communication is essential for customer trust.- Process Transactions: Manage ticket bookings, cancellations, and changes. Attention to detail is crucial to prevent errors and maintain customer satisfaction.- Collaborate with Colleagues: Work with other team members to ensure smooth operations. Teamwork is important for maintaining a positive work environment.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and a willingness to learn. Strong communication skills, both verbal and written, are essential for interacting with passengers. A friendly and approachable personality is important, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for managing bookings and accessing information efficiently. A keen attention to detail and a customer-focused attitude will help you succeed in this role. Being adaptable and open to feedback will support your growth in the airline customer service field.

We are looking for a Front Desk Executive to manage our reception area in Raipur. This role is crucial for providing excellent customer service and supporting daily administrative tasks.Key Responsibilities:- Greet Visitors: Welcome guests as they arrive, ensuring a friendly and professional atmosphere. Your demeanor will set the tone for their experience.- Manage Phone Calls: Handle incoming calls promptly and professionally, directing them to the appropriate department or person. Clear communication is key to ensuring messages are conveyed accurately.- Maintain Front Desk Records: Keep accurate logs of visitors, calls, and messages. This ensures all inquiries and appointments are tracked efficiently.- Coordinate Appointments: Schedule meetings and manage calendars for staff, ensuring optimal use of time and resources within the office.- Assist with Administrative Duties: Support office staff with daily tasks like filing, data entry, and preparing documents. Your organizational skills will help maintain a smooth workflow in the office.Required Skills and Expectations:Candidates should have a Bachelor's degree in Commerce (B.Com) and 1 to 4 years of experience in a similar role. Strong communication and interpersonal skills are essential for interacting with clients and colleagues. You should be detail-oriented and possess good organizational abilities to manage tasks efficiently. Familiarity with office software and equipment is expected, as is a positive attitude and a willingness to take initiative.

As a Field Sales Executive based in Raipur, you will play a crucial role in driving sales and expanding our customer base. With 3 to 5 years of experience in sales, you will work remotely but will be expected to meet clients in the field as needed. Key Responsibilities:- Customer Acquisition: Actively seek out new customers to expand the client base. This involves research and outreach to potential clients.- Sales Presentations: Prepare and deliver compelling presentations to potential customers, showcasing the benefits of our products or services.- Relationship Management: Build and maintain strong relationships with existing customers to encourage repeat business and referrals.- Market Analysis: Monitor market trends and competitor activities to identify new opportunities for sales growth.- Sales Reporting: Maintain accurate records of sales activities and report on performance metrics to management regularly.Required Skills and Expectations:- Proven experience in field sales, with a strong track record of meeting or exceeding sales targets.- Excellent communication skills, both verbal and written, to effectively convey product information and engage with clients.- Strong negotiation skills, enabling you to close deals and foster positive relationships with customers.- Ability to work independently, self-motivated, and disciplined when working remotely.- Familiarity with CRM software to manage customer interactions and sales pipelines effectively. Your professionalism and commitment will significantly impact our growth and success in the market.

The Back Office Assistant will be responsible for handling daily office operations, maintaining inventory records, managing data entry of service and sales reports, and coordinating invoicing and billing activities. This role ensures smooth backend functioning and supports service, sales, and accounts teams.1. Office OperationsOpen and manage the office on a daily basisEnsure cleanliness, basic setup, and readiness for operationsHandle routine office tasks

Job Titlle- Medical Sales RepresentativeJob Loacation- Raipur, chattisgarhExperience ; 1 to 2 Year in Cardio & Diabetic segment (Mandatory)Roles & ResponsibilitiesPromote and sell the companys Cardio and Diabetic portfolio to Cardiologists, Diabetologists, and General Physicians. Build and maintain long-term professional relationships with Key Opinion Leaders (KOLs) and institutional stakeholders Consistently meet or exceed monthly and annual sales volume and value targets. Monitor competitor activities, market trends, and pricing strategies to provide actionable feedback to the management team.Conduct high-quality scientific presentations and product demonstrations to doctors and paramedical staff. Maintain accurate records of daily calls, chemist availability, and stockist inventory through CRM/Reporting tools.Qualification & SkillsBachelors degree in Pharmacy (B.Pharm), Science (B.Sc), or a related field. Exceptional verbal and written English communication skills.Proven ability to influence prescribing habits through ethical and scientific promotion. High energy levels, polished presentation skills, and a strong work ethic.Deep understanding of cardiovascular diseases, diabetes management, and the relevant pharmacological treatments.

As a Field Sales Executive, you will be responsible for promoting and selling products or services in the Raipur, Chhattisgarh area. This role involves meeting potential customers in person, discussing product features, and closing sales deals to meet targets.Key Responsibilities:- Conducting face-to-face sales meetings with potential customers in the assigned area.- Presenting product information and benefits to prospects to persuade them to make a purchase.- Negotiating terms of sales agreements and closing deals to achieve sales targets.- Maintaining relationships with existing customers and exploring opportunities for upselling.Required Skills and Expectations:- Excellent communication and interpersonal skills to build relationships with customers.- Ability to work independently and meet sales targets in a work from home setting.- Basic knowledge of sales techniques and strategies to effectively promote products.- Willingness to travel within the assigned area to meet with customers and generate sales opportunities.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

leading accounting tasks, ensuring financial accuracy and compliance (GAAP/IFRS), managing month/year-end closes, handling reconciliations, preparing financial statements/reports, supporting audits (internal/external), analyzing data for insights, and often supervising junior staff, requiring strong technical skills in accounting software and Excel, plus GAAP knowledge and leadership abilities.

Key Responsibilities:Manage and follow up on all client leads after order placement.Handle service from order confirmation to payment collection.Resolve client queries, complaints, and provide timely support.Maintain good client relations and collect genuine feedback.Coordinate with sales, dispatch, and accounts teams for smooth workflow.Share product details and assist clients confidently with suitable options.Requirements:Bachelors degree in Commerce, Business, Marketing, or related field.Excellent communication and client-handling skills.Polite, proactive, and responsible personality.Should reside within 30 - 45 minutes from the showroom.Prior experience in CRM, client servicing, or showroom operations preferred.Female candidates are preferred

A Sales Manager in the lift/elevator industry is responsible for leading sales operations, managing client relationships, and achieving revenue targets by promoting elevators, escalators, and related services. The role involves team leadership, business development, coordination with technical teams, and ensuring customer satisfaction from inquiry to project completion.

The Office Assistant is primarily responsible for providing administrative support to ensure efficient operation of the office. The ideal candidate will possess strong clerical skills and attention to detail, be organized, and have excellent customer service and communication skills.Responsibilities:- Perform receptionist activities such as answering and directing phone calls, greeting visitors, and managing incoming and outgoing mail- Provide excellent customer relationship management by addressing inquiries and assisting visitors- Assist in data management by organizing and maintaining office files, records, and documents.

Area Manager in a Hindi Daily Newspaper, Dainik Saunjaarea Manager for the States of Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand is Required.positions : Area Managerexperience : No Experience Requiredremuneration/salary: upto Rs 25,000 per Month.place of Work : Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand.qualification Required: Any Graduate and Above (diploma or Degree in Journalism Can also Apply)number of Vacancies: 2775skills Required: Some Key Skills Include:1. Leadership: Ability to Lead and Motivate a Team of Journalists, Editors, and Sales Representatives.2. Communication: Strong Written and Verbal Communication Skills for Coordinating with Staff, Clients, and Corporate Headquarters.3. Strategic Planning: Developing and Implementing Strategies to Increase Circulation, Advertising Revenue, and Market Share in the Assigned Area.4. Problem-solving: Addressing Operational Challenges such as Distribution Issues, Personnel Conflicts, and Customer Complaints.5. Sales and Marketing: Knowledge of Advertising Sales Techniques and Strategies to Attract Advertisers and Increase Revenue.6. Budgeting and Financial Management: Managing Budgets, Controlling Costs, and Ensuring Financial Targets are Met.7. Market Analysis: Monitoring Market Trends, Competition, and Reader Preferences to Adapt Strategies Accordingly.8. Customer Relationship Management: Building and Maintaining Relationships with Subscribers, Advertisers, and other Stakeholders.9. Time Management: Efficiently Managing Time and Resources to Meet Deadlines and Achieve Targets.10. Adaptability: Ability to Adapt to Changes in Technology, Industry Trends, and Company Policies.selection Process:1. Written Test (online/offline) * Most Preferred Book: Area Manager Recruitment Guide By Prabuddham Publication2. InterviewOnly Residents of Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand Shall Apply to this Post, Candidates from other States Need to Relocate to These States.for More Details Visit Our Website: Www.sounza.com > Career

Dealing with customers.