40

Customer Management Fresher Jobs in Indore

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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Indore
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent in Indore, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers. Your main responsibilities will include:- **Check-in Assistance**: Help passengers with the check-in process by confirming their travel details and issuing boarding passes, ensuring they have all necessary documentation.- **Customer Service**: Address passenger inquiries and concerns in a friendly manner, providing information about flight schedules, baggage policies, and airport facilities to enhance their travel experience.- **Baggage Handling**: Assist in managing baggage by checking in luggage, tagging it properly, and ensuring it gets loaded onto the correct flight, minimizing delays and loss.- **Boarding Support**: Oversee the boarding process, verifying passenger tickets, and ensuring that boarding procedures are followed efficiently and safely.- **Conflict Resolution**: Handle any issues or conflicts that may arise with passengers, assessing situations calmly and offering appropriate solutions.To be successful in this role, you should possess strong communication and interpersonal skills to interact effectively with diverse passengers. A positive attitude and patience are essential as you will deal with various customer needs. Being detail-oriented is important for managing tickets and luggage accurately. A high school diploma (12th pass) is required, while previous experience in the airline or customer service industry is an asset but not mandatory. Willingness to work in a fast-paced environment and adapt to changing situations is key for success in this position.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Annapurna Main Road Indore
Customer Relationship Microsoft Word Microsoft Excel General Office Management Customer Calling Computer Skills Followups
We are looking for a dedicated Back Office Assistant to join our team in Indore. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in a supportive office environment. The role involves essential administrative tasks to ensure smooth office operations.Key Responsibilities:1. **Data Entry:** Accurately input and update information in company databases, ensuring all records are current and precise.2. **Document Management:** Organize and maintain physical and electronic files, making it easy to retrieve documents as needed.3. **Communication Support:** Assist in handling internal communications and help coordinate between different departments to ensure seamless operations.4. **Inventory Management:** Support the team in tracking office supplies and placing orders when stock runs low to ensure continuous availability.5. **General Administrative Tasks:** Help with scheduling meetings, maintaining calendars, and preparing reports, contributing to the overall productivity of the team.Required Skills and Expectations:The ideal candidate should be detail-oriented and have strong organizational skills. Basic computer skills, including familiarity with Microsoft Office, are essential. Good verbal and written communication abilities are important for interacting with colleagues effectively. Candidates should be proactive, willing to learn, and able to work well in a team-oriented environment. Reliability and a positive attitude will drive success in this supportive role.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Indore
Ground Staff Ground Handling Staff Ground Operations Staff Air Ticketing Executive Air Traffic Control Air Cargo Air Freight Customer Support Passport Checking Officer Air Hostess Cabin Crew Crew Manager Aircraft Maintenance Aircraft Engineer Aircraft Technician
We are looking for hardworking and enthusiastic individuals to join our team as Ground Staff in Indore. This role is essential for ensuring smooth operations at our facility. Both freshers and experienced candidates (0-6 years) who have completed their 12th grade are encouraged to apply. **Key Responsibilities:**- **Customer Assistance:** Greet and assist passengers as they arrive, ensuring a welcoming experience and handling inquiries efficiently.- **Check-in Support:** Help passengers with the check-in process, including baggage handling and ticket verification, to facilitate a seamless travel experience.- **Ticketing and Documentation:** Manage the sale of tickets and prepare necessary travel documents, ensuring accuracy and compliance with regulations.- **Baggage Services:** Ensure timely handling of baggage, guiding passengers to the baggage claim area, and addressing any issues they may encounter.- **Safety Compliance:** Follow safety procedures and protocols at all times, contributing to a secure environment for both staff and passengers.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. A friendly and approachable demeanor is essential for providing great customer service. Basic computer knowledge is required for managing ticketing systems. Candidates should be organized and able to multitask in a fast-paced environment. A team player attitude and a willingness to learn are also important. Candidates must be flexible with work hours, including weekends and holidays, based on operational needs.
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  • Fresher
  • 5.0 Lac/Yr
  • Indore
Customer Manager Insurance Analyst
We are seeking an enthusiastic Insurance Analyst to join our team. This position is ideal for freshers who are eager to start their career in the insurance industry. You'll work from home and contribute to our projects while developing your skills.**Key Responsibilities:**- **Data Analysis:** Examine various insurance data to identify trends and generate insights. This helps in making informed decisions for better insurance offerings.- **Policy Evaluation:** Review insurance policies to ensure they meet compliance standards and customer needs. This ensures our products are up-to-date and beneficial for clients.- **Client Interaction:** Assist clients with queries related to their insurance policies. Good communication skills are essential for resolving issues and providing exceptional customer service.- **Reporting:** Prepare detailed reports based on your analysis. This communicates findings and recommendations to the team effectively.- **Documentation Management:** Organize and maintain all insurance-related documents. Proper documentation is crucial for transparency and efficient operation.**Required Skills and Expectations:**A successful candidate should have a minimum of a 12th-grade education and be eager to learn. Excellent analytical skills and attention to detail are important for data evaluation. Strong communication skills, both written and verbal, are crucial for interacting with clients and team members. Proficiency in basic computer software, including spreadsheets, is needed to perform analytical tasks efficiently. The ideal candidate should be self-motivated and capable of working independently in a remote environment.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Indore
Customer Relationship HNI Acquisition Negotiation Skills Team Management Skills
We are seeking a motivated and dedicated Relationship Manager in Indore. This entry-level role is perfect for recent graduates eager to build strong client relationships and enhance customer satisfaction.Key Responsibilities:1. **Client Interaction**: Engage with clients to understand their needs and offer appropriate solutions, ensuring a positive experience.2. **Account Management**: Maintain and manage client accounts by keeping records updated and resolving any issues that may arise.3. **Communication**: Regularly communicate with clients through calls and emails, providing updates on services and following up on inquiries.4. **Sales Support**: Assist in the sales process by identifying new opportunities and supporting the sales team in meeting their targets.5. **Feedback Collection**: Gather feedback from clients about their experiences and suggest improvements to enhance service quality.Required Skills and Expectations:Candidates should possess strong interpersonal skills to build rapport with clients. Good communication skills, both verbal and written, are essential for effective interaction. A basic understanding of sales principles will be advantageous. Ability to work independently and as part of a team is important, and candidates must be open to learning and adapting in a fast-paced environment. Being detail-oriented will help in managing client accounts effectively. A graduate degree is required, and prior experience is not mandatory.
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Relationship Manager - Freshers

The Equal Research Investment Adviser

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Indore
Customer Relationship
Key responsibilities:1. Manage client relationships: Build and maintain strong relationships with clients to ensure satisfaction and loyalty.2. Understand client needs: Listen to clients' needs and concerns to provide appropriate solutions and support.3. Cross-selling products: Identify opportunities to upsell or cross-sell products and services to clients to maximize revenue.4. Resolve client issues: Address and resolve any client complaints or issues in a timely and effective manner.5. Collaborate with internal teams: Work closely with sales, marketing, and other teams to ensure a seamless client experience.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with clients and internal teams.2. Strong interpersonal skills: Build and maintain relationships with clients and colleagues.3. Problem-solving skills: Ability to address and resolve client issues in a professional manner.4. Sales acumen: Identify opportunities for upselling and cross-selling products and services.5. Customer-focused: Prioritize client satisfaction and work towards meeting their needs and expectations.
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  • Fresher
  • 2.3 Lac/Yr
  • Saket Nagar Indore
Customer Handling and Menu Knowledge Cafe Management
Need a kitchen helper who has a knowledge of working and serving so if anyone is interested can contact . We are a startup cafe with a vision of serving people with good food and allow them to have a good experience
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Hiring Sales Officer For Indore

A to Z industrial Services

  • Fresher
  • Indore
Customer Relationship Marketing Retail Sales Management Skills Direct Sales Problem Solving Marketing Communication Field Sales Brand Strategy Area Sales B2B Sales Negotiation Skills Communication Skills
Location: IndoreSalary: 15,000 + Incentives + TARole:Responsible for meeting retail shops, increasing product placement, managing orders, ensuring visibility, and achieving monthly targets.Key Responsibilities:Visit retail shops, distributors & general stores dailyTake orders and ensure timely delivery coordinationPush new product placement & improve visibilityBuild relations with retailers & track competitionAchieve monthly sales targetsRequirements:03 years of FMCG/Confectionery/Field Sales experienceOwn bike + valid DL preferredGood communication & local market knowledge
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Indore
Marketing Communication Field Sales Management Skills Lead Generation Customer Relationship Negotiation Skills Selling Skills
Job DescriptionPosition: Field Sales Executive (Real Estate) - Commission BasisLocation: IndoreSalary: Commission-based remuneration as per performanceKey Responsibilities:1. Client Acquisition and Relationship Building: Identify and acquire new clients for real estate products/services, building strong relationships.2. Property Showings and Presentations: Conduct property showings and present features/benefits of real estate offerings to potential buyers/investors.3. Lead Generation and Follow-up: Generate leads through various channels, follow up with prospects, and pursue conversions.4. Market Intelligence: Gather market feedback and competitor insights to aid business strategy.5. Sales Target Achievement: Meet assigned sales targets for real estate products/services to earn commissions.6. Client Negotiation and Deal Closure: Negotiate terms and work towards closing deals with clients to earn commissions.7. Reporting and Updates: Provide regular reports on sales activities, pipeline, and market trends to management.8. Collaboration: Work with marketing, operations, and other teams for aligned real estate sales goals.Requirements:- Communication Skills: Excellent communication skills in Hindi and English for effective client interactions.- Sales Aptitude: Strong sales orientation and ability to persuade and negotiate.- Real Estate Knowledge: Basic understanding of real estate products, market trends beneficial.- Computer Knowledge: Basic computer skills for reporting and client management systems.- Experience: Open to freshers and experienced candidates with suitable skills; real estate experience an advantage.- Self-Motivation: Highly self-driven with ability to work independently in field sales on commission basis.- Result-Oriented: Focused on achieving sales and earning commissions.Compensation:- Commission Structure: Remuneration will be on a commission basis tied to sales performance and deal closures.- Earnings will depend on individual sales achievements.Application Process:Interested candidates are invited to share their CV/Resume via email to divyavasudha623@gmail.com.Note:- Candidates should possess good interpersonal skills and willingness to travel for field sales activities in Indore.- Performance-driven remuneration; motivated candidates with sales drive encouraged to apply.We look forward to receiving applications from suitable candidates for the Field Sales Executive (Commission Basis) position in Indore's real estate sector.
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Customer Management Telesales Executive telecaller Executive Chat Support
Hiring Freshers! Work From Home Customer Support Executive Remote Work From Home Salary: 18,000 25,000/month Full-Time Entry-LevelAre you a fresher looking to kickstart your career? Were offering a great work-from-home opportunity for individuals with strong communication skills and a passion for helping customers.No prior experience? No problem! Training will be provided. What Youll Do:Interact with customers via phone, email, or chatResolve queries and provide accurate informationMaintain clear records of interactionsDeliver a smooth and friendly customer experience What Were Looking For:Freshers welcome! No prior experience requiredGood communication skills (English and/or Hindi)Basic computer and typing knowledgeA reliable internet connection and quiet workspace What We Offer:Salary between 18,000 25,000/monthWork from the comfort of your homeFriendly team and full training providedGrowth and career development opportunities Ready to begin your career from home?Click Apply or share this post with someone whos looking for a remote job!#FreshersHiring #WorkFromHomeJobs #CustomerSupportJobs #RemoteJobs #HiringNow #EntryLevelJobs #JobSearch #CustomerService
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  • Fresher
  • 3.3 Lac/Yr
  • MR 9 Road Indore
Customer Relationship Data Management Internet Office Superintendent Office Work
Office work online selling
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Indore
Customer Care Customer Support Customer Handling Customer Relationship
1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standards
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Direct Sales Lead Generation Marketing Communication Negotiation Skills Field Sales Selling Skills Field Marketing Retail Sales Management Skills b2c Marketing
Architecture and interior design field Related knowledge assists the sales team by handling administrative tasks, managing customer relationships, and supporting the sales process. They typically work with architects, interior designers, developers, builders, clients and other construction-related professionalsKey Responsibilities:Customer Relations:Maintain communication with gathering feedback, and ensuring their needs are met. To monitor and develop relation with existing Architect/Interior and to create new revenues along with assuming responsibility for the overall Architect/Interior business in the areaSales Administration:Prepare sales documents, manage the customer database, and trackSales activities.Lead Generation & Management:Identify potential leads, conduct market research, and develop strategies to support sales initiatives, Regular Visit Interior/Architect and connect with him and generate business.Coordination & Support:Collaborate with (Architect, Interior, Builder, Contractor Related To Building Industry) to facilitate smooth project handovers and ensure customer satisfaction.Sales Process Support:Assist the Architect, Interior, Client with, Presentation, Negociation, Visit, Payment collection, and appointment scheduling.Reporting:Generate and track sales reports, providing insights into sales performance daily,Industry Knowledge:Stay updated on market trends, Architect, Interior Project Knowledge , and study regular on updated products to support sales efforts. To analyses product market potential and to prepare strategies for various business segments for product to result in the business.- To initiate, buildup, and develop successful supply relationships for products among all project clients in the area.- To provide solutions to customers project with an effective coordination with the company- To manage Key accounts personally and establish long standing relationships with architects, interior designers, developers, builders, interior contractors.- To coordinate with with the company and marketing activities related to product, business, projects in the area.- To coordinate with product management team for the new upcoming market trends and existing and new product.- To generate, manage, analysis, monitor and deploy effectively the data related to the project customer's enquiries and project information to the sales team to work upon in the field to convert in to sales.Skills and QualificationsSales Cordination, Developed, Implement : Experience in sales like, Ply, Tile, Furniture, Home Decor RelatedCustomer Service and Communication: Strong interpersonal and communication skills. understanding product related skills, Presentation Skills, NegociationsOrganizational Skills: Ability to manage multiple tasks and prioritize effectively, time management, task managementSales Process Knowledge: Understanding of the sales process and how to support the sales team.Industry Experience: Experience in architecture, interior design, or related construction fields is beneficial.Education: A bachelor's degree in business administration, master degree marketing, or a related field is often preferred
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Interview For Software Developer || B.A - Freshers

SECRET TECHNOLOGIES INDIA VMS GROUP

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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Time Management Navigation Skills Customer Service
Job Description:Dominos is hiring Delivery Executives to deliver pizzas and other food items to customers quickly and safely. Join our team for a fun work environment, flexible shifts, and great earning potential.Responsibilities:Deliver orders on time while ensuring food quality.Maintain a polite and professional attitude with customers.Follow traffic and safety rules.Assist in store operations when needed.Requirements:Valid two-wheeler driving license.Own vehicle (preferred).Basic communication skills.Punctual and customer-friendly.Perks:Flexible working hours.Incentives and tips.
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Sales Manager Jobs For Freshers - Indore

Panwar Builders and Developers

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Indore
Direct Marketing Customer Relationship Management Skills Sales Operations Marketing Direct Sales Lead Generation
We are looking for a candidate who can do field work and sales executive
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Customer Care Executive

Skytech Aviation

Customer Relationship Customer Care Customer Support Call Center Customer Communication Customer Management
Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.
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Customer Care Executive

IMS India Manpower Solution Pvt Ltd

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Indore
English Customer Relationship Customer Care Customer Support Customer Management Customer Handling Customer Service International BPO Customer Communication Call Center Cold Calling Outbound Calling
Job Title: Customer Care ExecutiveLocation: Indore Job Type: Full-timeExperience: Fresher or Experience Salary: [15k to 35k Inhand]Job Summary:We seek a Customer Care Executive to handle inquiries, resolve issues, and ensure a great customer experience through calls, emails, and chats.Key Responsibilities:Respond to customer queries and complaints professionally.Provide accurate product/service information.Maintain records and update CRM systems.Collaborate with teams to resolve issues quickly.Meet customer service targets and KPIs.Requirements:[Specify Education, e.g., High School/Bachelors][Specify Experience, e.g., 1-3 years in customer service]Strong communication and problem-solving skills.Ability to handle pressure and multitask.Proficiency in CRM and basic computer skills.Perks:Competitive salary & incentivesCareer growth opportunitiesHealth benefits & a dynamic work environment
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Customer Service Executive

Aviation Resources

Customer Relationship Outbound Calling Customer Support Customer Management
Company DescriptionUrgently required for Customer Service Executive at airport Role DescriptionThis is a full-time on-site role for a Customer Service Executive at New Delhi Airport.An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with check-ins, reservations, and complaints, and ensure passengers have a positive experience. Responsibilities Assisting passengers with special needs, Answering questions, Managing ticket reservations and changes, Handling customer complaints, and Meeting the needs and safety requirements of passengers and airport staff. QualificationsGraduation Excellent communication and customer service skillsAbility to remain calm and composed under pressureStrong problem-solving abilitiesPhysical fitness and ability to stand for long periodsKnowledge of safety and emergency proceduresAge :18 to 40Both male and female can apply!
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management
We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. **Responding to Customer Inquiries**: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. **Providing Product Information**: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. **Handling Complaints**: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. **Maintaining Records**: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. **Coordinating with Teams**: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an Airline Customer Service Representative in Indore, India, who will assist travelers with their inquiries and ensure a smooth travel experience. The ideal candidate should have strong communication skills and a passion for customer service, with 0 to 2 years of experience.In this role, you will be responsible for the following: 1. **Handling Customer Inquiries**: You will answer questions about flight schedules, ticket prices, and travel policies either over the phone or in person, providing accurate and helpful information to customers.2. **Booking and Modifying Flights**: You will assist customers in booking new flights or changing existing arrangements, ensuring all necessary details are gathered and processed correctly.3. **Resolving Issues**: When problems arise, such as flight delays or cancellations, you will assist customers in finding solutions, including rebooking flights or providing compensation options.4. **Providing Support at the Airport**: You may also need to guide customers through check-in procedures and help with baggage inquiries, ensuring a pleasant airport experience.To succeed in this role, you should have a high school diploma and strong interpersonal skills, as you will interact with diverse customers. Additionally, being able to work in a fast-paced environment and handle stressful situations calmly is crucial. Basic computer skills are also needed for managing bookings and records efficiently. A positive attitude and willingness to go the extra mile for customers will help you thrive in this position.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Indore
Stock Market Sales Tele Counselor Tele Marketing Manager Direct Sales Customer Relationship Interpersonal Skills Negotiation Skills
As a Relationship Manager, you will be responsible for building and maintaining strong relationships with clients. This includes identifying customer needs, presenting solutions, and addressing any concerns they may have. You will also be tasked with upselling products and services to increase revenue.Key responsibilities include proactively reaching out to clients to ensure satisfaction, resolving customer complaints in a timely manner, and providing product demonstrations or training as needed. Additionally, you will be expected to keep accurate records of customer interactions and transactions.The ideal candidate for this role should have excellent communication and interpersonal skills, a customer-centric approach, and the ability to work well in a team environment. A background in sales or customer service is preferred, along with a willingness to learn and adapt to new technologies. A degree in business or a related field is required for this position.
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Data Entry Operator Online Data Entry Data Entry Clerk Entry Tax Digital Marketing Digital Communication Digital Electronics Online Digital Marketing Digital Marketing Manager Digital Marketing Specialist Digital Marketing Internship Digital Marketing Analyst Airport Staff Airport Operation Airport Supervisor Ground Staff Executive Air Ticketing Executive Cabin Crew Flight Attendant Airline Customer Service
Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment
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