Hiring Freshers || Customer Relationship Manager

Resowhiz Biz Solutions

0 - 3 Years
50 Openings
1.3 - 2.5 Lac/Yr
Posted 2 days ago
Face-to-Face interview
Indore

Key Skills

Customer Care Customer Support Customer Handling Customer Relationship

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Job Description

1. comprehend and resolve the customer’s concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. processing each call accordance with il standards.

2. provide/take relevant information and update the system/s accordingly. where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. provide the customer with a clear explanation of the action taken.

3. ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency

4. ability to understand and handle irate customers

5. smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications

6. ability to achieve stretched targets and able to manage the organization standards

7. maintain superior quality service by following organization standards

Experience
0 - 3 Years
No. of Openings
50
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, Any Bachelor Degree
Role
Customer Relationship Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Face interview location
002, Pravitha CHS, Om Complex, Thakurwadi, Dombivli

About Resowhiz Biz Solutions

ResoWhiz Business Solutions is a dynamic and forward-thinking organization committed to empowering businesses with innovative, integrated solutions. With a legacy rooted in expertise and excellence, we specialize in streamlining and optimizing key business functions such as financial operations, manpower solutions, customer engagement, IT integration, and legal advisory services. Our mission is to transform the way organizations operate, delivering efficiency, compliance, and competitive advantage through cutting-edge technology and bespoke processes.