Customer Communication Job Vacancies in Vadodara

We are looking for a Back Office Computer Operator to join our team. This is a part-time remote position suited for individuals who have completed at least their 10th grade. Freshers are welcome to apply!**Key Responsibilities:**- **Data Entry:** Enter and update information in databases accurately and efficiently to maintain up-to-date records.- **Document Management:** Organize digital files and documents, ensuring easy access and retrieval when needed.- **Office Support:** Assist in various administrative tasks that help maintain smooth operations within the team, including responding to emails and task management.- **Communication:** Liaise with team members and management via email or chat, ensuring clarity in tasks and responsibilities.- **Report Generation:** Create and distribute regular reports based on data analysis, which helps in monitoring performance.**Required Skills and Expectations:**- Proficiency in computer skills, particularly with tools like Microsoft Office (Word, Excel) and the ability to learn new software quickly.- Strong attention to detail, ensuring accuracy when inputting data or handling documentation.- Good communication skills, enabling clear interactions with colleagues and management.- Ability to manage time effectively, working independently to meet deadlines.- A proactive attitude, willing to take on tasks and seek clarification when necessary.This role provides an excellent opportunity for those looking to gain experience in a professional setting while working from the comfort of their homes.

WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

WE ARE HIRING FOR OUR CLIENT BASE MANUFACTURING COMPANYPOST : SALES EXECUTIVEEDUCATION : ANY GRADUATEEXPERIENCE : 0-2 YEAR IN SALES LOCATION : KOTAMBI HALOL HIGHWAY VADODARASALARY : 15-25 K DEPEND ON INTERVIEWSALES AREA : PAN INDIAAPPLY : tpo.vp2017@gmail.comCALL : 8306133342

WE ARE HIRING ON URGENT BASE IN PHARMA COMPANYHR ASSISTANTEDUCATION : BCOM MBA HR RELEVANT EDUCATION AND EXPERIENCE MUST REQUIREDLOCATION : RANIYA MANJUSAR VADODARASALARY : NO BAR FOR RIGHT CANDIDATEFULL TIME LONG TERM POSITION REQUIREDAPPLY : tpo.vp2017@gmail.comCALL : 8306133342