Customer Support Executive Fresher

We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.

Key Responsibilities:

- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.

- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.

- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.

- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.

- Collaborate with Teams: Work closely with other departments, sharing custom

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Graduate (B.A, B.Com)

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  B-0005, Ground Floor, Akshar Business Park, Turbhe West, Navi Mumbai