Customer Communication Fresher Jobs in Kolkata

Join our dynamic team as an Airlines Cabin Crew member in Barasat, Kolkata. This full-time position is perfect for individuals looking to start a career in the aviation industry, with a focus on delivering outstanding service to passengers.Key Responsibilities:- Passenger Assistance: Help passengers onboard by guiding them to their seats, securing luggage, and providing information about safety procedures.- Safety and Security: Conduct pre-flight safety checks, ensuring all safety equipment is functional and that emergency procedures are clearly communicated to passengers.- In-flight Service: Serve meals and beverages, taking special care to accommodate dietary preferences and address passenger requests efficiently and courteously.- Conflict Resolution: Manage any issues or complaints that arise during the flight, ensuring a calm and professional atmosphere.- Team Collaboration: Work closely with fellow cabin crew members and pilots to ensure a smooth flight operation and excellent customer experience.Required Skills and Expectations:Successful candidates should have excellent communication skills and the ability to work well in a team environment. A friendly and approachable demeanor is essential, as you will interact with a diverse range of passengers. Candidates should be reliable, adaptable, and capable of maintaining composure in challenging situations. A willingness to learn and grow within the role is also important, as this position provides a foundation for a potential long-term career in the airline industry.

The Air Cargo Executive will be responsible for managing and coordinating air cargo operations to ensure efficient transport of goods. This position involves working closely with various teams and maintaining excellent communication with clients.Key Responsibilities:- Cargo Handling: Oversee the loading and unloading of cargo from aircraft, ensuring proper handling and compliance with safety regulations.- Documentation: Prepare and verify shipping documents, ensuring all necessary paperwork is accurate and complete for customs and regulatory compliance.- Customer Service: Liaise with clients to provide updates on shipment status and address any inquiries or issues they may have.- Coordination with Airlines: Communicate and coordinate with airline representatives to secure space for cargo and manage flight schedules.- Inventory Management: Monitor cargo inventory and help manage stock levels, ensuring timely delivery and minimal delays.- Problem-Solving: Address any unexpected issues that arise during the shipping process, including delays or damages, to maintain service quality.Required Skills and Expectations:- Candidates should possess at least a 10th-grade education and have 0 to 6 years of experience in the air cargo or logistics field.- Strong communication skills are essential for liaising effectively with clients and colleagues.- Basic knowledge of air cargo regulations and procedures is preferred but not mandatory, as training may be provided.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- A strong sense of responsibility and attention to detail is important to ensure all operations run smoothly.

We are looking for a dedicated Store Associate to join our team in Kolkata. This role is ideal for individuals seeking to start their career in retail or gain experience in store management.Key Responsibilities:- Customer Service: Greet customers and assist them with their needs, helping to create a welcoming shopping environment.- Merchandising: Organize and display products on shelves and racks to maximize customer visibility and encourage purchases.- Inventory Management: Monitor stock levels and assist in managing inventory to ensure products are available for customers at all times.- Checkout Operations: Process customer transactions efficiently at the cash register, ensuring a smooth checkout experience.- Store Maintenance: Keep the store clean and tidy by performing regular cleaning duties and ensuring that products are properly stocked.- Team Collaboration: Work with other team members to meet store goals and deliver excellent service, participating in team meetings and training sessions.Required Skills and Expectations:- High school education is minimum (10th pass).- Ability to communicate clearly and effectively with customers and team members.- Strong organizational skills to maintain store appearance and manage inventory.- Willingness to work full time and at the office in Kolkata.- A positive attitude and the ability to work in a fast-paced environment.- Prior retail experience is not required but is a plus; a willingness to learn is essential.

Urgent Hiring: Customer Care ExecutivePosted by: ADI HR & Consulting (Recruitment Partner) Openings: Limited - Apply Today! Location2nd Floor, Indo Japan Building, EP Block, Webel More, Near Yes Bank, Sector V, Salt Lake, Kolkata

Banking Officer - Axis BankCompany: Axis BankDesignation: Banking Officer / OfficerDepartment: Branch Banking / Retail BankingKey Responsibilities:Handle customers visiting the branch.Open and maintain savings/current accounts.Assist customers with banking products and services.Handle KYC and account-related documentation.Generate leads for CASA, loans, credit cards, insurance and other banking products.Cross-sell suitable banking products.Resolve customer queries and provide service support.Maintain daily reports and branch records.Achieve assigned business and sales targets where applicable.Follow bank policies, KYC requirements and compliance procedures.Eligibility:Graduate in any discipline.Freshers can be eligible for certain entry-level Axis Bank programs.Good communication and customer-handling skills.Basic computer knowledge.For field-sales-oriented positions, a two-wheeler and valid driving licence may be required. Axis Bank's current Sales Academy, for example, requires these for its Officer-Sales-I pathway.Skills Required:Communication skillsCustomer serviceSales & negotiationBasic banking knowledgeMS Office/computer skillsTarget orientationLocal-area knowledgeCareer Growth:Banking Officer

We are seeking an Area Debt Manager based in Metiabruz, Kolkata. This role is ideal for freshers who are eager to learn and grow in the financial sector. The Area Debt Manager will focus on managing and collecting debts within a designated area.Key Responsibilities: 1. Debt Collection: You will be responsible for contacting clients to collect outstanding debts. This includes following up on payments and negotiating repayment plans. 2. Client Relationship Management: Building strong relationships with clients is important. You will communicate effectively to understand their situations and provide support during the repayment process. 3. Reporting: You will maintain accurate records of all debt collection activities. Regular reporting to management on the status of collections will be required. 4. Problem Solving: When clients face challenges, you will assess situations and propose feasible solutions, ensuring a fair outcome for both the company and the client. Required Skills and Expectations: Candidates should be confident communicators with good negotiation and interpersonal skills. A basic understanding of financial principles will be beneficial. You must be organized and possess strong attention to detail to manage records effectively. As a full-time role, commitment and professionalism are essential. Applicants should be male and have completed at least the 10th grade. Freshers are encouraged to apply, as training will be provided to help you succeed in this role.

We are looking for a diligent Back Office Computer Operator to join our team in Kolkata. This part-time position is suitable for freshers who have completed their 10th grade. The role involves using computers to assist in various administrative tasks from the comfort of your home.Key Responsibilities:- Data Entry: Enter and update information in databases and spreadsheets with accuracy and attention to detail.- Document Management: Organize and maintain digital files, ensuring that documents are easy to find and properly labeled.- Report Generation: Assist in generating reports by collecting and summarizing data from various sources as instructed.- Email Management: Handle incoming and outgoing emails, ensuring timely responses and proper communication.- Support Tasks: Perform any additional support tasks that may be assigned, helping the team to achieve its objectives.Required Skills and Expectations:Candidates should have a basic understanding of computer operations and familiarization withMicrosoft Office applications like Word and Excel. Strong attention to detail is crucial, as is the ability to meet deadlines. Good communication skills, both written and verbal, are essential as you will interact with team members remotely. We expect reliability and a commitment to producing quality work while managing your time effectively throughout your part-time employment.

We are looking for an Airport Supervisor to join our team in Dumdum, Kolkata. This full-time position is ideal for freshers who have completed at least their 10th grade education. The Airport Supervisor plays a crucial role in ensuring smooth airport operations and providing excellent service to passengers.Key responsibilities include overseeing daily airport activities, which involves coordinating with various departments to maintain operations efficiently. The supervisor will also manage personnel, ensuring all staff members are performing their tasks effectively and adhering to safety regulations. Another important duty is to assist passengers with inquiries and problems, ensuring they have a pleasant experience at the airport. Additionally, the Airport Supervisor will monitor facility conditions, reporting any maintenance needs to ensure a safe environment. They will also handle any emergencies, following proper protocols to keep passengers and staff safe. To be successful in this role, candidates should have strong communication skills and a friendly disposition. Attention to detail is critical for managing operations and ensuring compliance with safety standards. The ability to work under pressure while maintaining a positive attitude is essential. Candidates should also be adaptable, willing to handle various tasks, and be good team players. Overall, the role demands a proactive approach to problem-solving and a commitment to delivering high-quality service to all airport users.

Inbound Customer Support Executive GUJRATI AND HINDI SPEAKING Company: Tatwa Technologies Ltd.Position: Inbound Customer Support ExecutiveSalary: 15,000 - 17,000 (In-hand)Shift Window: 7:00 AM - 9:00 PM (Rotational Shifts)Week Off: RotationalJob Responsibilities:Handle inbound customer calls professionally.Resolve customer queries and provide appropriate solutions.Deliver excellent customer service and maintain high customer satisfaction.Accurately update customer information and call details in the system.Eligibility:Good communication skills in Gujarati and Hindi.Customer-focused attitude with good problem-solving skills.Freshers and experienced candidates are welcome to apply.Location: Kolkata

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days

We are seeking an Airport Manager to oversee the daily operations of our airport facility in Kolkata. This full-time position is ideal for freshers who are eager to start their careers in the aviation sector. Candidates must have completed at least 10th grade and be ready to work from our office.Key Responsibilities:- Supervise Airport Operations: Ensure all airport activities run smoothly, including check-in, security, and boarding procedures, to provide a safe and efficient environment for passengers.- Staff Management: Lead and coordinate a diverse team of employees, including ground staff and security personnel, ensuring they are well-trained and perform their duties effectively.- Customer Service: Address any passenger inquiries or complaints promptly and professionally, ensuring a positive experience for all travelers.- Safety and Security Oversight: Monitor compliance with safety regulations and security protocols to maintain the highest standards of airport safety.- Coordination with Airlines: Communicate regularly with airlines and other stakeholders to manage flight schedules, gate assignments, and overall airport operations.Required Skills and Expectations:Candidates should have a strong desire to learn about airport management and operations. Good communication and interpersonal skills are essential for effectively interacting with staff and passengers. Basic problem-solving abilities and a focus on teamwork will help you thrive in this fast-paced environment. Candidates should be detail-oriented and able to adapt to changing situations quickly, ensuring efficient management of airport processes.

We are seeking enthusiastic individuals for the position of Airport Ground Staff in Kolkata. This full-time role is ideal for freshers and requires a minimum education of 10th grade. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Documentation Check: Verify passenger tickets and identification to ensure compliance with airline policies and regulations.- Baggage Handling: Manage the loading and unloading of luggage to and from aircraft, ensuring all bags are handled with care.- Customer Service: Provide information and assistance to travelers regarding flight schedules, airport facilities, and emergency procedures.- Coordination with Airlines: Communicate with airline staff and ground services to coordinate boarding and manage any delays.Required Skills and Expectations:Candidates should have strong communication skills to effectively assist and interact with passengers. A positive attitude and willingness to work in a fast-paced environment are essential. Attention to detail is important for ensuring compliance with safety regulations. Basic computer knowledge is helpful for managing documentation and check-in systems. Lastly, the ability to work flexible hours, including weekends and holidays, is expected in this role.

We are looking for dedicated Ground Staff to join our team in Kolkata. This is a full-time position suitable for candidates with little to no experience, as training will be provided. The ideal candidate will have completed at least the 10th grade.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, answer queries, and provide information to ensure a smooth travel experience.- Baggage Handling: Safely manage luggage, ensuring it is loaded and unloaded efficiently and securely during flights.- Safety Checks: Conduct regular inspections of the handling areas and equipment to maintain a safe working environment.- Coordinating with Teams: Work closely with other staff members and departments to ensure that all operations are carried out seamlessly and meet airline standards.- Documentation: Help with necessary paperwork related to check-ins, baggage, and customer interactions to ensure proper records are maintained.Required Skills and Expectations:Candidates should have excellent communication skills to engage with passengers effectively. A friendly and helpful attitude is essential for providing top-notch customer service. Basic problem-solving skills will help in addressing passenger issues promptly. Candidates should be able to work in a fast-paced environment and be comfortable standing for long periods. Being a team player and having the ability to follow instructions accurately are also important traits we expect. Flexibility with working hours may be required, including weekends and holidays.

We are seeking a dedicated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with inquiries and provide information about flights, baggage policies, and airline services to ensure a positive travel experience.- Check-In Support: Help passengers with the check-in process, ensuring that all necessary documents are verified and that travelers are informed of boarding procedures.- Ticketing Operations: Process ticketing for both domestic and international flights, including changes, cancellations, and rebooking as needed while updating relevant records.- Problem Resolution: Address and resolve passenger issues or complaints promptly, demonstrating excellent communication and problem-solving skills to maintain customer satisfaction.- Collaboration: Work closely with team members and other departments to ensure smooth operations, including coordinating with ground staff and management when necessary.Required Skills and Expectations:Candidates should have completed a minimum of 10th grade education and possess excellent verbal and written communication skills. A friendly demeanor and strong interpersonal skills are essential as the role involves direct interaction with passengers. Basic computer skills and the ability to work in a fast-paced environment are also important. We expect a commitment to professional development, punctuality, and a customer-focused attitude throughout your work.

We are seeking a motivated Banking Officer to join our team in South Kolkata. This role is suitable for candidates with 0 to 2 years of experience and who have completed their 12th grade. As a Banking Officer, you will play a vital role in ensuring excellent customer service and efficient banking operations.Key Responsibilities:- Customer Service: Assist customers with their banking needs, including account inquiries, transactions, and providing information about services. This role is crucial for maintaining high customer satisfaction levels.- Transaction Processing: Handle day-to-day banking transactions accurately and efficiently, ensuring compliance with company policies and regulations. Your attention to detail will help prevent errors and enhance operational efficiency.- Documentation Management: Maintain and organize customer records and banking documents. Proper documentation helps in smooth operations and compliance with regulatory requirements.- Problem Resolution: Address customer complaints and issues effectively, providing solutions or escalating them to the appropriate departments. Strong problem-solving skills are essential in ensuring a positive customer experience.- Sales Support: Assist in promoting banking products and services to customers, helping to drive business growth by identifying customer needs.Required Skills and Expectations:Candidates should possess good communication skills, both verbal and written, to interact effectively with customers. Basic computer skills and familiarity with banking software can be advantageous. A customer-oriented attitude and a willingness to learn new things are important for success in this role. Candidates should be able to work well in a team and maintain professionalism at all times.