Customer Communication Fresher Jobs in Kolkata

Join our team as an Airport Ground Staff member in Kolkata, where you will play a vital role in ensuring a smooth and efficient travel experience for passengers. This full-time position is open to candidates with 0 to 5 years of experience who have completed their 12th grade.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in procedures, provide information about flights, and assist with luggage to enhance their travel experience.n- Boarding Process: Ensure that the boarding process is orderly by verifying passenger identities and assisting with the smooth boarding of aircraft.n- Coordination with Airlines: Work closely with airline personnel to communicate any changes in flight schedules and inform passengers accordingly.n- Safety Regulations: Adhere to safety protocols and regulations to maintain a secure environment for both passengers and staff.n- Problem Resolution: Address and resolve passenger queries and complaints efficiently to foster a positive atmosphere at the airport.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for tasks like boarding and safety checks. Flexibility and the ability to work in a fast-paced environment are necessary, along with a commitment to teamwork. Being punctual and dependable will contribute to the overall success of the operations.

Front Office Executive - Axis Bank Ltd.The Front Office Executive role in a bank generally focuses on customer service, reception, branch coordination, and administrative support. The exact duties and designation may vary by branch and hiring arrangement; this should not be treated as confirmation of a current vacancy at Axis Bank.Job Role & Responsibilities- Customer Handling: Welcome customers and guide them to the appropriate banking department.- Reception Management: Handle customer enquiries, phone calls, visitor records, and appointments.- Banking Support: Assist customers with account opening forms, KYC documentation, and service requests.- Query Resolution: Provide basic information about savings accounts, current accounts, debit cards, and other banking services.- Documentation: Maintain customer records, registers, files, and office documents.- Branch Coordination: Coordinate with branch staff and direct customer requests to the relevant department.- Administrative Support: Manage daily front-desk activities, stationery, and other office-related tasks.- Compliance: Follow bank policies, confidentiality requirements, and customer service standards.Eligibility Criteria- Qualification: Higher Secondary (10+2) or Graduate, depending on the vacancy.- Experience: Freshers and experienced candidates may be considered.- Skills: Good communication, customer handling, and basic computer knowledge.- Other requirements: Professional behaviour, presentable appearance, and basic documentation skills.Salary & Benefits- Indicative salary: 13,500-22,600 per month in some externally advertised branch/front-desk roles; actual salary depends on the employer, role, and location. Front...- Incentives, PF and ESI may be offered depending on the employment arrangement.- Full-time, office-based work.

We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230

We are looking for a motivated Customer Relation Executive to join our team in Kolkata. This is a full-time office-based position, ideal for freshers looking to start their career in customer service.nnKey Responsibilities:nn- Communicating with Customers: You will be responsible for answering customer inquiries through phone, email, or in-person. Clear communication is essential to provide accurate information and assistance.n n- Maintaining Customer Records: You will update and maintain customer databases to ensure that all information is accurate and up-to-date, which helps improve customer satisfaction.n n- Handling Complaints: You will listen to customer complaints and work toward resolving their issues effectively. Patience and problem-solving skills will be important in this aspect of the job.nn- Providing Support: You will assist customers with product information and services, ensuring they understand our offerings and have a positive experience.nnRequired Skills and Expectations:nnCandidates must have completed the 12th grade and should be eager to learn and grow in the customer service field. Strong communication skills, both verbal and written, are essential, along with a friendly demeanor. You should be able to work collaboratively with a team and possess good organizational skills. Being approachable and empathetic will help you connect with our customers and enhance their experience.

Airport Ground Staff - Job DescriptionPosition: Airport Ground StaffDepartment: Airport Operations / Ground HandlingJob Type: Full-TimeExperience: Fresher & Experienced BothJob Responsibilities:Assist passengers with check-in, boarding passes and baggage.Handle passenger queries and provide customer support.Assist with boarding and arrival procedures.Coordinate with airline and airport staff.Manage baggage handling and baggage-related queries.Maintain smooth and efficient airport operations.Follow airport safety and security procedures.Eligibility:10th / 12th Pass or GraduateFresher candidates can applyGood communication and customer-service skillsBasic English & Hindi requiredPresentable personality and positive attitudeSalary: 25,000 - 45,000/month (varies by company, location and role)Location: Airports across India.

We are looking for a dedicated Store Associate to join our team in Kolkata. This role is ideal for individuals seeking to start their career in retail or gain experience in store management.Key Responsibilities:- Customer Service: Greet customers and assist them with their needs, helping to create a welcoming shopping environment.- Merchandising: Organize and display products on shelves and racks to maximize customer visibility and encourage purchases.- Inventory Management: Monitor stock levels and assist in managing inventory to ensure products are available for customers at all times.- Checkout Operations: Process customer transactions efficiently at the cash register, ensuring a smooth checkout experience.- Store Maintenance: Keep the store clean and tidy by performing regular cleaning duties and ensuring that products are properly stocked.- Team Collaboration: Work with other team members to meet store goals and deliver excellent service, participating in team meetings and training sessions.Required Skills and Expectations:- High school education is minimum (10th pass).- Ability to communicate clearly and effectively with customers and team members.- Strong organizational skills to maintain store appearance and manage inventory.- Willingness to work full time and at the office in Kolkata.- A positive attitude and the ability to work in a fast-paced environment.- Prior retail experience is not required but is a plus; a willingness to learn is essential.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

Join our team as a Airport Staff in Dum Dum, Kolkata. As a female candidate with a 12th pass qualification, you will be responsible for assisting in various tasks at the airport. Your key responsibilities include helping with luggage handling, guiding passengers, and maintaining cleanliness in the designated areas. You should have good communication skills, a friendly attitude, and the ability to work efficiently in a fast-paced environment. No prior experience is required, making this the perfect opportunity for freshers looking to jumpstart their career in the aviation industry.

As an Airlines Cabin Crew member based in Kolkata, you will play a vital role in ensuring the safety and comfort of passengers throughout their journey. This full-time position is open to candidates with 0 to 6 years of experience, as long as they have completed at least the 10th grade.Key Responsibilities:- Safety Checks: Conduct pre-flight safety checks to ensure all safety equipment is functional and comply with regulations, ensuring passenger safety throughout the flight.- Passenger Assistance: Attend to passengers needs during the flight, providing assistance with seating, refreshments, and any special requirements, creating a pleasant travel experience.- Emergency Procedures: Be prepared to implement emergency procedures when necessary, maintaining passenger safety and calm during stressful situations.- Communication: Communicate effectively with the flight crew and passengers, providing updates and information about the flight, contributing to smooth flight operations.- Cleanliness and Order: Ensure that the cabin is clean and orderly before, during, and after the flight, promoting a positive image of the airline.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor to interact with passengers positively. A commitment to customer service is essential, as is the ability to work well under pressure and in a fast-paced environment. Teamwork is crucial, as you will collaborate closely with fellow crew members. Adaptability and problem-solving skills will help you address passenger needs effectively.

The Air Cargo Executive will be responsible for managing and coordinating air cargo operations to ensure efficient transport of goods. This position involves working closely with various teams and maintaining excellent communication with clients.Key Responsibilities:- Cargo Handling: Oversee the loading and unloading of cargo from aircraft, ensuring proper handling and compliance with safety regulations.- Documentation: Prepare and verify shipping documents, ensuring all necessary paperwork is accurate and complete for customs and regulatory compliance.- Customer Service: Liaise with clients to provide updates on shipment status and address any inquiries or issues they may have.- Coordination with Airlines: Communicate and coordinate with airline representatives to secure space for cargo and manage flight schedules.- Inventory Management: Monitor cargo inventory and help manage stock levels, ensuring timely delivery and minimal delays.- Problem-Solving: Address any unexpected issues that arise during the shipping process, including delays or damages, to maintain service quality.Required Skills and Expectations:- Candidates should possess at least a 10th-grade education and have 0 to 6 years of experience in the air cargo or logistics field.- Strong communication skills are essential for liaising effectively with clients and colleagues.- Basic knowledge of air cargo regulations and procedures is preferred but not mandatory, as training may be provided.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- A strong sense of responsibility and attention to detail is important to ensure all operations run smoothly.

We are seeking enthusiastic individuals for the position of Airport Ground Staff in Kolkata. This full-time role is ideal for freshers and requires a minimum education of 10th grade. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Documentation Check: Verify passenger tickets and identification to ensure compliance with airline policies and regulations.- Baggage Handling: Manage the loading and unloading of luggage to and from aircraft, ensuring all bags are handled with care.- Customer Service: Provide information and assistance to travelers regarding flight schedules, airport facilities, and emergency procedures.- Coordination with Airlines: Communicate with airline staff and ground services to coordinate boarding and manage any delays.Required Skills and Expectations:Candidates should have strong communication skills to effectively assist and interact with passengers. A positive attitude and willingness to work in a fast-paced environment are essential. Attention to detail is important for ensuring compliance with safety regulations. Basic computer knowledge is helpful for managing documentation and check-in systems. Lastly, the ability to work flexible hours, including weekends and holidays, is expected in this role.

Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.