Interview For Floor Manager || 12th Pass - Freshers

a hotel floor manager oversees daily operations, ensuring top-notch guest service, staff supervision, and operational efficiency by managing staff, handling complaints, maintaining standards, coordinating departments (like housekeeping/kitchen), and enforcing policies for a seamless guest experience and well-run floor. they are the crucial link between frontline staff and management, focusing on cleanliness, staff training, and resolving immediate issues.

key responsibilities:

guest experience:

ensure prompt, courteous, and efficient service for all guests.

address and resolve guest complaints and issues effectively.

monitor satisfaction and gather feedback for improvement.

maintain high standards of cleanliness and presentation on the floor.

staff management:

supervise, train, mentor, and motivate floor staff (room attendants, servers, etc.).

assign tasks, create schedules, and monitor performance.

enforce company policies, dress codes, and operational procedures.

handle disciplinary actions and performance coaching.

operations & coordination:

oversee daily activities and service flow in specific areas (restaurant, hotel floor).

coordinate with other departments (kitchen, housekeeping, maintenance) for smooth operations.

manage inventory, supplies, and ensure proper stock levels.

maintain health, safety, and sanitation compliance.

complete reports, logs, and handle administrative tasks like payroll.

leadership & communication:

act as a liaison between staff and senior management.

conduct regular staff meetings.

demonstrate strong leadership, problem-solving, and communication skills.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Floor Manager

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  BARRACKPORE subhas kolonii more pin -7000121