Customer Care Job Vacancies in Uppal

Front Desk ExecutiveWe are looking for a Female executive to manage the front desk and reception area of an office, and to be the first point of contact for Parents and visitors. Their responsibilities include: Answering the incoming calls and transferring the calls to the concerned team. Act as the first point of contact to Parents and Visitors. Answering the inquiries. Maintaining records and handling basic inquiries. Other day-to-day operations of the office and admin related task.Desired Candidate profile : Any graduate with minimum 1 year of work experience as Front desk or customer care executive. Female with good communication skills are required. Good time management skills and a multitasker. Should be able to communicate in Telugu, Hindi and English (Must skill). Computer proficiency is must.

Attending training sessions to grow knowledge of products and to develop customer service skills.Resolving phone, walk-in, mail, fax, and email customer inquiries.Processing and logging incoming calls into the CRM system.Identifying customer needs.Forwarding and escalating inquiries to relevant individuals and departments.Contacting customers to give them accurate feedback on the progress of their inquiries.Providing outstanding customer service.Updating customer information as required.Maintaining confidentiality of information.Performing other duties as the need arises.

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

[24]7.ai offers sales and service-oriented software that provides services such as predictive analytics, and virtual agents. It integrates different channels of communication, including web chat, mobile devices and interactive voice response, which incorporates the company's proprietary language technology.The company operates contact centers that outsource voice and chat agent services, for sales and support. The main demands are in telecommunications, financial services, retail, insurance, and travel industries. Its early offerings were contact center services with voice contact center agents.

We are looking for 10 Telecalling Executive Posts in Uppal Hyderabad with deep knowledge in Communication Skills,Time Management,active listening,Multi Tasking Staff,Problem Resolution,Basic computer knowledge and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree