Customer Care Job Vacancies in Ooty

We are looking out for people who have excellent communication in English Flexible to work in Night ShiftsInternational Voice ProcessBoth Male and Female can Apply

Key Accountabilities 1. Sales: Accept leads generated from in-branch lead generators as well as warm leads provided by the bank from the database as well as generate own leads. Make appointments, explore the customers financial needs in life-related investment and insurance needs areas, select appropriate product to meet these needs from the companys product range, gain customer agreement to purchase, accurately complete sales documentation.2. Incentive programs: Cascade the incentive programs & ensure complete success in implementation of the same3. Sales completion process: Responsible for sales completion by facilitating completion of medical reports & ensuring prompt issue of policy document4. Cross Sell/ Up-Sell: Build a good customer base in order to explore opportunities to cross-sell & up-sell, Obtain referral to further prospects where appropriate.5. Relationship Building: Build long term relationship with the bank staff & clients by responding appropriately to all bank/client queries either directly received or forwarded by the service company. 6. Customer Relationship Management: Arrange meetings of banks branch managers & staff with existing clients at least once a year, acknowledging birthdays & anniversaries to review their financial circumstances & life insurance needs as well as to obtain referrals to further prospects.7. After Sales Service: Accept & follow up on suggestions, request & complaints received from clients, ensure claim requests are serviced8. Performance review: Proactively ensure performance review by submitting various sales reports as per agreed frequencies in order to ensure performance targets are achieved & exceeded, ensure meetings with manager to agree on targets & to review performance. 9. Supporting colleagues & bank sales team: Support other Relationship Managers and the bank sales team requested by the sales manager by coaching them in company knowledge, accompanying them on client visits.

Responsibility:Making outbound calls to potential customers and explaining to them the benefits of the company's products or services.Your responsibility will involve using cold calling techniques to schedule course demos for eHobby.Answering customer questions and addressing objections.Staying up-to-date with industry developments and market trends.Requirements:-Proficient in English speaking.Proven sales experience, particularly in cold calling.Excellent communication and interpersonal skills.Ability to work independently and under pressure to meet targets.Strong organizational and time-management skills.Ability to effectively use a customer relationship management (CRM) system.Knowledge of the company's products and services.Preferably from the Ed-tech Sales background.Salary:-Salary: 20,000 per Month(based on performance)Educational Qualifications:-Any graduate/postgraduate.Job Type: Full-timeBenefits:Internet reimbursementSchedule:Day shiftSupplemental pay types:Yearly bonusExperience:1-2 year (required)Language:English (Required)

Shift 8 to 5Rotational week offFemale candidate only