Customer Care Job Vacancies in Madhyamgram

We are looking for a dedicated and motivated female Telecaller to join our team in Madhyamgram. The ideal candidate should have 1 to 3 years of experience in telecalling and should have completed at least 12th grade. **Key Responsibilities:**- **Making Outbound Calls:** The Telecaller will reach out to potential customers to promote our products or services, ensuring all interactions are positive and informative.- **Customer Support:** Address any queries or concerns from customers, providing accurate information and resolving issues promptly.- **Lead Generation:** Identify and qualify leads from various sources to build a strong customer database for future sales efforts.- **Data Entry:** Maintain accurate records of customer interactions and transactions in our systems to ensure proper follow-up and analysis.- **Meeting Targets:** Achieve daily and monthly call targets and sales goals, contributing to the overall success of the team.**Required Skills and Expectations:**The ideal candidate should have excellent verbal communication skills, with a friendly and persuasive tone. Strong listening abilities are essential to understand customer needs. Basic computer knowledge is required for data entry and managing customer information. Candidates should be self-motivated, with a positive attitude and good organizational skills. The ability to work well under pressure and handle rejection gracefully is important. Collaborative teamwork and a readiness to adapt to changing situations will help in achieving both personal and team objectives.

back office executive/ call center executive

We are hiring counter sales executive for our tiles and sanitary showroom. It's totally inhouse job. Attend the walk in customer and demonstration all the products. Interested person contact immediately.

The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.