37

Customer Care Executive Work From Home Jobs in Gurgaon

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center Work From Home
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Fresher hiring for Tour Executive

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 7.5 Lac/Yr
  • Gurgaon
Good Communication Outbound Tours Corporate Travel Management Interpersonal Skills Negotiation Skills Tours Travel Customer Care Hotel Booking Holiday Packages Work From Home
As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling Work From Home
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 1 - 2 yrs
  • Gurgaon
Sales Telemarketing Lead Generation Roles Certification or Training in Customer Service Knowledge Of Emerging CX Technologies Automation and AI Integration CRM Work From Home
Call-Center Executive/BPO (Remote, India) About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/About the RoleAs a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy.Only candidates with Outbound Telesales Cold Calling / Warm Calling Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Remote - Shift Timings: 9:30 to 6:30 Pm & 6:30 to 3:30 Am Salary: 14.000-17.000 Rs Net/month Experience: 1+ years in BPO, call center Key Responsibilities: Make Outbound Calls to potential customers to promote and sell products/services and make feedback. Calls Understand customer needs and offer suitable products/services Follow scripts and sales techniques to persuade customersFollow up with interested prospects to close sales Introduce the company's products or services to customers clearly and persuasively Understand and explain the key features, benefits, and pricing of the product or service being offered. Record and Maintain Customer Data Requirements: Languages: English, Hindi both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelors degree preferred. 12 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skillsWhat We Offer: Competitive salary with performance bonuses 28 paid vacation daysGrowth in an international, collaborative team Internet costs compensation
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO Work From Home
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Customer Care Executive Resolving Issues Related to Accounting Project Accounting Branch Accounting Customer Assistance: IR Issues Product Knowledge Software Services Accounting Software CRM Work From Home
Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Communication Front Office Operations Customer Service Administrative Skills Work From Home
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Requirements and skills
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Work From Home
We are opening mass recruitment program for customer care executive profile.This hiring program is for both candidates Male & Female.Job profile: Customer care executive.Work: Handling inbound calls & cold calling.Location: Work from home Work time: part time Salary: 7000-10000 Negotiable Organization: The Digital world's Urgent requirement the candidate selection on bases of interview and first come first serve is priority.With best regards HR The Digital world's
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Customer Care Executive

Thrive Alchemy Consulting TAC Services LLP

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service International Call Center Work From Home
Job descriptiondealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals.Skills for a customer care executiveConflict resolutionInterpersonal skillsGood English communication Multitasking problem solvingRelationship building.
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Customer Service Executive

Techpoppy Pvt Ltd.

Communication Skill Customer Service Executive Work From Home
Urgent hiring for Customer Service Executive and sales Min 6 months experience requiredLocation delhi and gurgaonLanguage EnglishInterested candidates can call me
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Customer Care Executive

Square Yards Consulting Pvt Ltd

  • 0 - 1 yrs
  • Gurgaon Sector 58
Customer Care Customer Support Customer Management Customer Communication Sales Calling Hardworking Business Work From Home
We are Urgently Looking for Customer Care Executive. Here You Can Easily Earn 15000 to 20000 Rupees Monthly if You are a Hard Working Person.
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Communication Skills Customer Care Work From Home
We have vacant of 50 Customer Care Executive Jobs in Delhi, Gurugram, Noida, for Freshers Educational Qualification : Higher Secondary Skill Good Communication Skills etc.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Care Manager Sales Consultant Tele Sales Executive Telecaller Work From Home Walk in
The Group successfully ventured into Real Estate by creating a series of resort properties at strategic locations in Jaipur, Pushkar and Udaipur under the aegis of Fine Acers.Our mission is creating the best places all over India and across the globe to create more tourism and give every city at least a single place where people can feel the luxury of their own citys tradition and also enjoy earnings at the same time.Our office location in Gurugram. Spaze it Parkwe hire candidates profile is Tele caller Salary no bar for good candidatesoffice timing 10:30 am to 6 Pm 6 Days WorkingKindly Drop Your resume
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Customer Service Executive

Vertex Global Services

  • 0 - 6 yrs
  • Gurgaon
Microsoft Office Communication Skills Customer Care Customer Support BPO Customer Management Customer Handling Work From Home
URGENT HIRING FOR AN E-COMMERCE VOICE PROCESSSalary: 14000/- to 16000/- Per Month (CTC)Job Locations:- For Work from Office, the Job Location will be Sector - 18, Gurgaon- For Work from Home, Applicant will work from Anywhere.Shift Timing:- For Work from Office, Shift timing will be rotational for Boys and 08:00 AM to 08:00 PM windows for Girls- For Work from Home, Shift timing will be rotational for Both.Inbound Voice ProcessThe candidate must have Good Communication Skills in Hindi as well as Average communication skills in English.If anybody is interested please contact us at (Lokesh Sharma) or you can share this job with needy persons.
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Troubleshooting Skills Typing Skill Handling Customer Queries Chat Process Executive Work From Home Walk in
Hiring for 25 Chat Process Executive Jobs in Noida, Uttar Pradesh, Gurugram / Gurgaon, Haryana, delhi ncr, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Greater Noida, Uttar Pradesh, Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive, for Freshers, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive etc.,
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  • 0 - 2 yrs
  • Gurgaon
Customer Care Representative Customer Care Executive Walk in Work From Home
Job Openings for 04 Customer Care Executive ( Work From Home) Jobs for Freshers in Gurugram / Gurgaon having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Care Representative etc.Salary 16k to 22k/ Pm
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Customer Relationship Communication Skills Customer Care Customer Support Voice Process Work From Home
Apply today, no brokerage/commission direct joining, person with good english listening and speaking will be prioritised, both male and females can apply. Day/night shifts. 100% genuine.
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  • 0 - 2 yrs
  • Gurgaon
Customer Care Assistant BPO Executive Customer Care Agent Walk in Work From Home
Responsibilities and DutiesNeed to do the process over Call.Communicate with customers in real time and resolve the issues for any services.Client support handling.Handling customer queries on Call.Maintain accurate customer records.Required Experience, Skills and QualificationsExcellent Communication Skills verbal & written.Fresher can also applySalary: 21000 to 26000/month
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Data Entry Operator Customer Care BPO Executive Walk in Work From Home
Job Openings for 30 Work From Home jobs for 10/12th pass Jobs for Freshers in Gurugram / Gurgaon, Haryana,Data Entry Operator,customer care,BPO Executive, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree with Good knowledge in Data Entry Operator,customer care,BPO Executive etc.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry Work From Home
We are seeking a Back Office Executive to support our operations from the comfort of your home. The ideal candidate will assist with various administrative tasks and ensure smooth functionality in daily processes.Key Responsibilities:1. **Data Entry**: Accurately input and update information into our systems to maintain databases and reports.2. **Document Management**: Organize and file important documents, ensuring easy access and proper storage for all files.3. **Customer Support**: Respond to inquiries via email or chat, providing timely assistance to clients and resolving issues as necessary.4. **Order Processing**: Assist in managing orders, tracking deliveries, and ensuring that all transactions are recorded properly.5. **Inventory Management**: Keep track of inventory levels, assist with stock management, and report discrepancies to the relevant team.Required Skills and Expectations:Candidates should have strong organizational skills, attention to detail, and the ability to work with minimal supervision. Proficiency in basic computer applications and familiarity with spreadsheet tools are essential. Good communication skills, both written and verbal, are important to effectively interact with team members and clients. The ideal candidate should be reliable, with a proactive attitude towards problem-solving and the ability to prioritize tasks efficiently. A commitment to maintaining confidentiality and adhering to company policies is crucial. This role is suitable for recent graduates or those with up to two years of experience looking to kickstart their career in a supportive environment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO Work From Home
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center Work From Home
Job Openings for 698 Customer Care Executive Jobs for Freshers in Delhi,Lucknow,Kanpur,Agra,Chandigarh,Gurgaon,Indore,Faridabad,Patna City,Bhopal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.
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  • 1 - 7 yrs
  • 8.0 Lac/Yr
  • Gurgaon
BPO Cce German Speaking Handling Customers Call Center BDE Calling Inbound International Process German Calling Jaipur Rotational Shifts German Language Inside Sales Customer Care Walk in Work From Home
Job descriptionRoles and Responsibilities Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders,Required Candidate profileGraduate must have 6 Months of exp in German Voice Process ,flair for customer service 5.5 Days work from home Thanks & Regards,Sheetal TanwarTalent Acquisition Department
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  • 3 - 9 yrs
  • 10.0 Lac/Yr
  • Gurgaon
German Voice Process German Translator BPO Senior Customer Care Executive Customer Care Executive Calling German Speaking HANDLING CUSTOMERS German Calling Customer Care WFH ROTATIONAL SHIFTS INSIDE SALES INTERNATIONAL PROCESS Walk in Work From Home
Job descriptionCalling Exp mandatoryExperienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries,provide general informationRequired Candidate profileGraduate must have international voice experience of minimum 6 months in reputed International BPO , flair for customer service5.5 Dayswork from home
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Calling Customer Serv Cold Calling Setting Up Interviews Call Reports Customer Care Executive Work From Home Walk in
to identify contacts and set up interviews with select industry sources, prepare detailed notes or call reports, and support other members of the team in their projects. Preferred candidates for this position will possess experience in making cold calls and setting up interviews. The selected candidates will be required to work across various time zones.Job Requirements:Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal English proficiency)Flexibility to work in different time shiftsTeam workerAny Bachelors degreeProficiency in any Southeast Asian languagesuch as Thai, Indonesian, Malaysian, and Vietnameseis a plus but not a key requirement
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