Responsibilities:1. Communicate with customers via phone, email and chat2. Understanding the products and services provided by the company.3. Resolving customer complaints, service issues, and queries.4. Providing detailed information to customers5. Negotiating the terms and conditions with the customers6. Maintaining a healthy relationship with the clients7. Offering exceptional customer service and taking feedbackDesired Qualities:Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.Experience: At least 1 year of relevant work experienceQuality requirement:1. Excellent Communication Skills2. Open to Blended Process (Chat + Calls + Email)3. Open to Rotational shift, Split shift and evening Shift4. Comfortable with the bond of 6 months.Technical Requirements:1. Windows laptop with (Windows 10 or above), Ram (8gb or above)2. High Internet Connection with Speed more than 50mbps3. Proper Electricity with backup like inverter or generator. Power backup is must.