Customer Care Executive Job Vacancies in HSR Layout

Job Opening: Customer Service Representative - Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.Location: HSR Layout, Bengaluru (Work from Office)

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

Job Title: Customer Support ExecutiveSalary Range: 20,000 25,000 per monthExperience Required: Minimum 3 yearsLocation: HSR LayoutJob Type: Full-TimeNote: Preferred Female candidate only.Job Description:We are looking for an experienced Customer Support Executive to join our team. The ideal candidate should have at least 1-3+ years of experience in resolving customer queries, providing excellent support, and ensuring a high level of customer satisfaction.Key Responsibilities:1. Handle inbound and outbound customer queries via phone, email, and chat.2. Resolve customer issues efficiently and professionally.3. Follow up with customers to ensure their issues are resolved to their satisfaction.4. Maintain accurate records of customer interactions and transactions.5. Coordinate with internal teams to escalate and resolve complex issues.6. Maintain a high level of product/service knowledge to provide accurate information.Requirements:1. Minimum 1 year of experience in customer support or a similar role.2. Strong problem-solving and communication skills (both verbal and written).3. Ability to stay calm under pressure and handle difficult situations professionally.4. Good command of English and Kannada5. Good Knowledge in ExcelJob Type: Full-timeExperience:total work: 1 year (Preferred)Work Location: In personJob Type: Full-timeWork Location: In person

ROLE - INTERNATIONAL BPO VOICELANGUAGE -ENGLISHQUALIFICATION - DIPLOMA / GRADUATEEXPERIENCE - MINIMUM 1 YEARS IN INTERNATIONAL BPO PROCESSSALARY - 20,000 TO 30,000WORKING DAYS - 5 DAYS WORKINGWORKING TIME - COMPLETE US SHIFTNO CAB FACILITYCONTACT - 6379437433

Calling to customers and telling them advantages/benefits of the product .

We have vacant of 30 Business Development Executive Jobs in HSR Layout, Bangalore, for Freshers Educational Qualification : Diploma, Professional Degree, B.A, B.B.A, B.Com, Other Bachelor Degree Skill Customer Relationship, Customer Handling, Convincing Power, Communication, Stock Broking, Stock Analysis, Leadership, Lead Generation, Inside Sales, Revenue Generation, Cold Calling etc.

About the role:Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order. Responsibilities: Handling customer queries and managing customer cordination Approach all queries with customer centric attitude Manage data and MIS reports Offering exceptional customer service and satisfaction Help build and improve processes Adhere to set standards of TAT and SLA Demonstrates customer empathy during all interactions with customers.Candidate requirements:1. Min 1 to 3 years experience in a customer support role2. Can handle voice and non-voice process (chat, email, phone)3. Excellent interpersonal skills 4. Excellent written and oral communication skills in English and Hindi5. A quick learner6. Ability to make high quality decisions & Multi task.

Job Purpose:The Tele caller will be responsible for reaching out to potential donors, volunteers, or beneficiaries on behalf of the NGO. The role involves informing people about the organizations mission, campaigns, and activities, as well as encouraging them to support or participate in various programs.Key Responsibilities:- Outbound Calls: Make outbound calls to individuals, businesses, and other organizations to inform them about the NGOs activities and initiatives.- Donor Engagement: Explain the benefits of supporting the NGO, and persuade potential donors to contribute financially or otherwise.- Data Collection: Accurately collect and record information from calls, including donor details, feedback, and any follow-up required.- Follow-Up: Conduct follow-up calls as needed to confirm support or gather additional information.- Script Adherence: Follow a given script while also being flexible enough to engage in meaningful conversation.- Reporting: Provide daily and weekly reports on calls made, outcomes, and any other relevant metrics.- Feedback Handling: Listen to any concerns or questions from the potential donors or beneficiaries and provide accurate information or escalate the matter as needed.Qualifications:- Education: High School Diploma, Bachelor's Degree- Experience: FRESHER AND EXPERIENCED - Skills:- Excellent verbal communication skills.- THODA ENGLISH AND KANNADA - Ability to handle rejection and maintain a positive attitude.- Basic computer skills, including familiarity with costumer relation management software.Key Competencies:- Empathy and Compassion*: Ability to connect with people emotionally and understand their perspective.-Persuasiveness*: Ability to convincingly present the NGOs goals and needs.- Attention to Detail*: Precision in recording and reporting information.- Time Management*: Ability to manage time effectively

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Proven customer support experience or experience as a client service representative Excellent communication and presentation skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Strong phone contact handling skills and active listening Handling calls and Replying to emails

Hiring for Voice process Location : HSR layout Interview : F2FLanguages : English & Hindi ( Versant 4 )Experience : freshers & Experienced Both Salary : 23k to 26k CTCShift days : 5 days working & 2 days offEducation : 12th plus Immidate Joining

We are looking to hire candidates for *Nobroker Technologies Soultions Pvt Ltd* (Freshers/Experienced) for the roles of *Sales Executive & Relationship Executive.*The candidates should be proficient in *English* and *Hindi* or English + 2 regional languages (Kannada, Telugu, Tamil, Marathi). *Job Description* : Looking for the candidates who can make 120 to 160 calls per day(4 hrs Talktime compulsory) Need to work around targetDaily follow-ups on older leads and work on new leads*Benefits* : _Free Food and Free Snacks _Medical Insurance ESIC ( 1 lac)_PF (3600)_Incentives ( 10 to 15k)_Fast Career growth ( 3 Promotions and 2 Hikes in the Year)Working days - 6 (No week-off on weekends) Shift type - Day Shift *Qualification* - 10th, 12th, Diploma. & any Degree Failed *Experience* - 0 to 3 Years *Work Location* : Sarjapur Road, Bangalore - 560035 *Fresher Salary Details* :Sl.N Designation Take Home (PM) Gross (PM) CTC (PM)1 RM Executive L-1 15400 17200 192002 Sales Executive L-1 15400 19000 19200

Job Description: This position reports to the mangaer and interfaces with companymanagers and end customers.Specific Responsibilities Handle inbound calling for customer service. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of customer interactions, process customer accounts. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers.

Candidates should speak good English and should be fluent.Domestic Process: English and Hindi are mandatory for few companies.English + Other regional languages can also apply.Based on the communication the salary will be paid.It is a Rotational shift and Rotational Offs.5 Days working and 2 days off for international process.

Were looking for a Customer Support Executive to our company ONROADZ CAR RENTALS PVT LTD who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!Roles and responsibilities for Customer support executive :Provide customer support through phone and chatServe as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring customer support issuesMaintain appropriate files regarding each customer interactionContribute to the development of future customer support processesCommunicate effectively with peers and managersCommunicate to customers during outbound phone callsVerifies customer requests are accurate and consistent Manage large amounts of incoming phone callsHandle cancellations and renewalsProvide account information and statusManage all customer issues and requestsDevelop and improve customer experienceRequirements for Customer Support Executive:Minimum 2+ years of Proven experience in customer support.Sound problem-solving skills to find the root cause of customer issues.Ability to do multi-task, prioritize, and manage time effectivelyExcellent verbal and written communication in English Strong analytical skillsStrong customer service skillsHigh school diploma or equivalent degreeContact Person: Gobika HR

Hey Hiring For Domestic Voice ProcessEnglish And Hindi Mandatory Good Communication Is A Must Education : 12Th Pass Or Graduate Experience : Freshers Work Location : Hsr Layout, Bangalore Training Location: Indiranagar, Bangalore Salary: 2 Months 10K Will Be Paid 3Rd Month Salary Will Be 23K In Hand 6 Days Working And One Rotational Off Day ShiftNo Cab Facility 2 Months Of Training For Freshers Will Be Given And Stipend Of 10K Will Be Paid During Training After Completion Of Training Salary 23K In Hand Only For Freshers

Requirements:* Candidate with 1-2 years of experience in dealing with clients in Healthcare / Wellness / Retail industry is preferred.* Candidate must be fluent in English, Hindi / Kannada. * Candidates must be located within 7 kms radius of HSR layoutEducation Qualification: * Any Degree/Diploma. * Experience in any sales is an added advantageSalary:* As per industry standards* Incentive + Bonus

Handle Customer's Inbound and Outbound Calls. Solving Queries of the Customers Telling Customers about Products / Offers / Services. Basic Computer Knowledge. Fluent English, Hindi. No Targets and No Incentives

Must have in bond sales experience for 6years ans team leader as of at least one year

*Designation : Customer support executive (CSE) for TRELL.*Applicant with good communication skill, fluency in English, Hindi (Excellent) and any Regional Language.* Handling customer calls and resolving there queries of the customers.* Should be good in convincing skills.* Work from office.* Voice Process.* Shift : (Day Shift / Any 9 hrs)* Rotational week off* Experience : Minimum 0 to 1 yr, Experience of tele calling or CSE or CSR or E commerce.* Qualification : Undergraduate or Graduate.* Company Location : HSR layout, Bangalore.Salary : 18k CTC and 15k Take Home.Immediate joining.

Job responsibilities:Handling outbound/inbound orders & ticketsHandling inbound/outbound chats & emailsOrder managementProviding a high level of customer experienceFollowing companies vision and protocolsContinuous learning & self-improvementReady to help others and service customers through managing orders.Passionate to work with the Automobile Service IndustryQualifications and Skills:Any qualification with good communication skills.English, Kannada & Hindi Mandatory. Knowing other regional language is added benefitFlexible to work in rotational shifts & a good team player.Freshers' can apply.Job Types: Full-time, Regular / PermanentBenefits:Health insurancePaid sick timeProvident FundSchedule:Rotational shift