Hiring For Customer Support Executive

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

€¢ Handling customer queries and managing customer cordination

€¢ Approach all queries with customer centric attitude

€¢ Manage data and MIS reports

€¢ Offering exceptional customer service and satisfaction

€¢ Help build and improve processes

€¢ Adhere to set standards of TAT and SLA

€¢ Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

1. Min 1 to 3 years€™ experience in a customer support role

2. Can handle voice and non-voice process (chat, email, phone)

3. Excellent interpersonal skills

4. Excellent written and oral communication skills in English and Hindi

5. A quick learner

6. Ability to make high quality decisions & Multi task.

• Experience

  1 - 3 Years

• No. of Openings

  5

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office