Array ( [0] => customer-service-representative [1] => hsr-layout-bangalore ) Customer Service Representative Jobs in HSR Layout,CSR Job Vacancies in HSR Layout Karnataka
9

Customer Service Representative Job Vacancies in HSR Layout

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  • Fresher
  • HSR Layout Bangalore
Customer Relationship Customer Service Customer Support
Job Summary: The Customer Service Representative serves as the main point of contact for customers, handling inquiries, and providing information about services. The role is focused on ensuring customer satisfaction by offering prompt, friendly, and efficient service.Key Responsibilities:Customer Interaction:Respond to customer inquiries via phone, email, chat in timely manner.Issue Resolution:Identify customer issues and provide solutions, troubleshooting, or escalating to appropriate departments when necessary.Knowledge:Maintain a thorough understanding of services to effectively assist customers and provide accurate information.Customer Feedback:Gather customer feedback and relay any trends or issues to the management team to improve service quality.Record Keeping:Maintain accurate records of customer interactions, transactions, and any follow-up actions taken.Compliance:Ensure all customer interactions and processes comply with company policies, procedures, and regulatory requirements.Skills and Qualifications:Communication:Basic verbal and written communication skills with the ability to clearly articulate information to customers.Problem Solving:Basic analytical and problem-solving skills, with the ability to handle challenging situations effectively.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • HSR Layout Bangalore
Customer Relationship Outbound Calling Customer Service Voice Process Inbound Voice Process
Handle voice non voice process
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  • 0 - 1 yrs
  • HSR Layout Bangalore
Cold Calling Customer Relationship Desktop Support Customer Service Voice Process Inbound Good Communication
Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on those needs.Meet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customerinteractions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequired skills:Good Communication Skill.Basic Computer SkillsDiscipline, Positive Attitude & Punctuality
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Customer Service Representative Telesales Representative
- Salary: Up to 20,000 INR CTC- Incentives: Additional incentives based on performance- Requirements: Graduate Freshers or 12th + 6 months experience- Languages: English + Hindi, Kannada, Tamil, Marathi, Malayalam, Gujarati
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Customer Support Representative

Talenttie Services Pvt Ltd

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • HSR Layout Bangalore
Good Communication English Hindi Tamil Voice Process Customer Support
Position::Customer SupportRequirements for South Indian Languages: Tamil + Good English and Understandable Hindi is MandatoryExperience: Freshers are also welcome.Education: Any Graduate (B.tech & BE graduates are not eligible), 12th pass with document is also okMax Age: 30 yrsRole Summary:We are looking for passionate and motivated individuals to join our Customer Support Team. Your main responsibility is to handle customer questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them.Key Responsibilities: Should be able to answer incoming customer calls and take appropriate action for each call and ensure there are no escalations on the service provided. Should be able to answer emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company- Full-time On-roll Job- Incentive- Mediclaim benefits (Self + Mother & Father)- Work from officeDesired Skills and Requirements:Must have: Strong problem-solving abilities on technical and accounting basics. Knowledge about GST & Tally ERP would be appreciable. Verbal and written communication skills Problem analysis and problem-solving Good data entry and typing skills Listening skills Attention to detail Teamwork High level of professionalism Must be available to work on roster basisGood to have: Experience in a call center or customer service environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • HSR Layout Bangalore
Customer Support Representative Problem Solving Customer Support
We are looking for Female Call Center Support for a Uniform Manufacturing and Distribution Company who will be responsible for providing exceptional customer service to customers by answering questions, addressing customer concerns, and resolving issues. The Call Center Support must possess excellent verbal and written communication skills and be able to quickly troubleshoot customer inquiries.The primary responsibilities of the Call Center Support include:Responding to customer inquiries and providing customer support in a polite and professional mannerInvestigating customer issues and providing solutions in a timely mannerDocumenting customer interactions and updating customer records in the company databaseResolving customer complaints in accordance with company policies and proceduresAssisting customers with placing orders, tracking orders, and making returnsUp-selling and cross-selling products and services to maximize customer satisfactionStaying up-to-date on product knowledge and customer service policiesMaintaining customer satisfaction by monitoring customer feedback and adjusting customer service strategiesOther duties as assigned.
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • HSR Layout Bangalore
Voice Agent Voice Process Executive
Job Description: Attend incoming customer calls, take appropriate action for each call, and ensure no escalations on the service provided. Should be able to answer calls timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customerissue or if that issue requires managerial input.Education and Experience Min- 12th Pass Proficient in relevant computer applications Required language proficiency, especially Hindi and English.Added advantage: Good CommunicationKey Competencies and Skills Strong problem-solving abilities in technical and accounting basics. Verbal and written communication skills Listening skills Problem analysis and problem-solving Attention to detail Teamwork
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • HSR Layout Bangalore
Customer Care Agent
We are looking for smart female receptionist. Salary 15000.Freshers and experience are welcome. Its direct company recruitment.
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Good Communication Voice Process Executive Service Executive Customer Service Representative
Hiring for Flipkart. Position is Service Representative Executive under CSR means Purely Voice Process.It's work from office in the location of Bangalore.Interview conducted by walk ins
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