Customer Care Executive Job Vacancies in Andheri East

NO SALES TARGETS! Face to Face Interview Start your Career with One of the Largest Capital Market Brokers Want to work in the Stock Market but hate the pressure of Sales? We are hiring for one of India's largest New-Age Discount Brokers! Job Locational ANDHERI EAST Role: Client Support (Inbound) Salary: 2.83 LPA (Fixed)20000 in hand +3600 pf Who are we looking for?Graduates: B.Com ,BBA, BFM, BA Economics, MBA , PGDBMExperience: Freshers or up to 1 years of experience.Skills: Fluent English & Hindi are mandatory.Interested candidates call me on 8779246689

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Job Description: Customer Care ExecutivePosition Overview:A Customer Care Executive plays a pivotal role in ensuring customer satisfaction and retention. They are responsible for addressing customer inquiries, resolving complaints, and providing support across various communication channels. This role demands excellent communication skills, empathy, and problem-solving abilities to effectively assist customers and maintain positive relationships with them.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate information about products, services, and company policies.Address customer concerns, complaints, and inquiries with patience and empathy. Ensure high levels of customer satisfaction through effective communication and resolution of issues.Problem Resolution:Identify and assess customers' needs to achieve timely and satisfactory solutions. Troubleshoot product or service-related problems and provide appropriate resolutions. Escalate complex issues to higher-level support or management when necessary. Follow up with customers to ensure resolution and satisfaction.Documentation and Reporting:Maintain detailed records of customer interactions, transactions, comments, and complaints. Compile reports on customer feedback, trends, and issues for management review. Utilize customer relationship management (CRM) tools to update and manage customer information effectively.Product Knowledge:Stay updated on product features, specifications, and updates. Provide product demonstrations and explanations to customers when necessary. Collaborate with other departments to address product-related concerns and improve customer experience.Cross-functional Collaboration:Collaborate with sales, marketing, and other departments to ensure a cohesive customer experience. Communicate customer feedback and insights to relevant teams for continuous improvement. Participate in train

Customer Care executive

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Responsibilities include:Handling technical issues related to CAD software.Managing and responding to client calls professionally.Maintaining a detailed work log and ensuring accurate records.

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Job Title: Customer RelationshipLocation: Andheri MumbaiRoles and Responsibility:Responsible for solving questions in regard to the product or service provided by the company.Obtaining clients information and other relevant data.Asking questions to the clients and understanding their specifications.Maintaining the database of the clients on a regular basis.Interview Address: 7016, 7th Floor, NIBR Corporate Park, 1 Aerocity, Sakinaka, Safed Pul, Andheri East, Mumbai, Maharashtra 400072.Thanks & Regards,Hiral DaveHR ExecutiveMobile & Whatsapp Line: 93212 87732Email: hr@nexusmigration.com ll Website: www.nexusmigration.comOffice Address: 2nd Floor, Corporate Office,Al Hudaiba Mall, Al Mina St - Al Hudaiba Dubai - UAE

JOB DESCRIPTIONJob LocationL&T Powai (ANDHERI EAST)TITLECUTOMER SERVICE EXECUTIVEPROCESSICICI BANK , STANDARD CHARTERED, I-SECURITY-Lead Generation ProcessProducts-Credit Cards, Loans, De-mat Account, Saving Account, Insurance etc.REQUIREMENTFresher or Experience candidate both can apply.Male or Female both are welcome.Basic & Good English Speaking &Excellent English Speaking.Job nature only Lead Generation Process (Convince to the customer for Appointment)Salary Fixed on Attendance.Huge incentives as per performanceEDUCATIONHSC Passed or AboveSHIFT TIMING9:30am to 6:30pm OnlyWEEK OFFSundayFixed offWORKING DAYSMonday to Saturday (6 days Working)AGE-CRITERIA18 Years to 36 YearsROUND OF INTERVIEWHR Round (Check qualification, Age, Communication Skills, Stability, Salary and Traveling.)Operation/Client Round (Stability, Communication Skills.)

Job Title: Course Information Representative (Tele Sales)CTC: INR 25,000 Per MonthJob description Handling all fresh inquiries by making outbound phone calls and answering basic queries and fixing the appointment with Counselors of K11. These would be all the leads who have already inquired about the courses at K11 through various media. The calls would not be cold calls to random data. Follow-up calls to all these inquiries as required. Update the details on CRM and other systems used by the company Submit daily activity report to immediate superiorDesired Profile: Excellent communication and coordination skills, counseling skills required Should be target-oriented, focused, proactive, and a keen learner(one who reads or is constantly learning and upgrading his or her knowledge base). Job Type: Full-timeExperience: 1 -4 years (Preferred a call center experience)Education: GraduateTimings: Straight day Shift of 09 hoursContact person:Name: Ms. Riya Dube & Ms. Sanika Paradkar

*Job Title:* Customer Service Representative*Description:*Help customers with questions, solve issues, and make sure they're happy. Great communication skills needed. Join us in providing top-notch service!

Good Communication skills.Capturing data on CRM.Managing inbound calls of the customers.Solving queries related to product enquiry ,details or complaints.Managing complaints via calls.

We have vacant of 100 Customer Service Executive Jobs in Andheri East,Malad East, Mumbai,Thane,Customer Associate, for Freshers Educational Qualification : Higher Secondary Skill Customer Associate etc.

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

We are looking for 100 Customer Support Executive Posts in Andheri East, with deep knowledge in Customer Relationship, Customer Care, Customer Support and Required Educational Qualification is : Other Bachelor Degree

Answering client correspondences through email, and by phone. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.

Location: Mumbai Andheri East Work from Office Shift Time: 8pm to 5am / 5:30pm to 2:30am (Night Shift)Weekends fixed off / Pickup dop within 25 kms . Experience: Freshers & 1+ year of experience into voiceEducational Qualifications: Any Under Graduate or GraduateJob Description:Outbound calls to insurances for claim status and eligibility verification.Denial documentation and further action.Calling the insurance carriers based on the appointment received by the clients.Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.Calling insurance companies to get the status of the unpaid claims.Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.Maintain the individual daily logs.Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.Work cohesively in a team setting. Assist team members to achieve shared goals.Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies.Communication / Issue escalation to seniors if there is any in a timely manner.Departments: Service Delivery - OperationsRoles: ExecutiveEducation: Graduate / UndergraduateExperience: Freshers & 1+ year of experience in voice / Other DomainContact Person HR Aakansha

Need Tele executives for inbound and outbound customer support

Preferred with experience in broadband internet service.