Customer Service Executive

Key Skills

Communication Skills Telecaller Microsoft Office Customer Service Tele Sales Walk In

Job Description

Job Title: Course Information Representative (Tele Sales)

CTC: INR 25,000 Per Month

Job description

Handling all fresh inquiries by making outbound phone calls and answering basic queries and fixing the appointment with Counselors of K11.

These would be all the leads who have already inquired about the courses at K11 through various media. The calls would not be cold calls to random data.

Follow-up calls to all these inquiries as required.

Update the details on CRM and other systems used by the company

Submit daily activity report to immediate superior

Desired Profile:

Excellent communication and coordination skills, counseling skills required

Should be target-oriented, focused, proactive, and a keen learner(one who reads or is constantly learning and upgrading his or her knowledge base).

Job Type: Full-time

Experience: 1 -4 years (Preferred a call center experience)

Education: Graduate

Timings: Straight day Shift of 09 hours

Contact person:

Name: Ms. Riya Dube & Ms. Sanika Paradkar

Experience : 1 - 5 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Customer Service Executive

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India

About K11 Education Pvt. Ltd.

Founded in 2003 and Headquartered out of Mumbai, the K11 School of Fitness Sciences is Indias foremost academic institution in the space of vocational education, as it pertains to vocations in the fitness industry. It is dedicated to the cause of building stellar careers for individuals who aspire to have a bright future in the fitness industry.

Every course offered by the school is conceptualized through an in-depth and exhaustive scientific research and are benchmarked as industry standards.

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