Customer Service Executive

K11 Education Pvt. Ltd.

Job Title: Course Information Representative (Tele Sales)

CTC: INR 25,000 Per Month

Job description

Handling all fresh inquiries by making outbound phone calls and answering basic queries and fixing the appointment with Counselors of K11.

These would be all the leads who have already inquired about the courses at K11 through various media. The calls would not be cold calls to random data.

Follow-up calls to all these inquiries as required.

Update the details on CRM and other systems used by the company

Submit daily activity report to immediate superior

Desired Profile:

Excellent communication and coordination skills, counseling skills required

Should be target-oriented, focused, proactive, and a keen learner(one who reads or is constantly learning and upgrading his or her knowledge base).

Job Type: Full-time

Experience: 1 -4 years (Preferred a call center experience)

Education: Graduate

Timings: Straight day Shift of 09 hours

Contact person:

Name: Ms. Riya Dube & Ms. Sanika Paradkar

Experience : 1 - 5 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Customer Service Executive

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India